Premier Carpet & Flooring Online Reviews 

We were very happy with Tapi carpets and their staff. just awaiting it to be fitted

Gidday from Australia
I have been chasing Laminate floorboards to replace some damaged, by chance I found Carpet and Flooring online when doing a product search, whilst only laid 5 years ago this particular German made board is obsolete
Emily jumped on line, responded to my inquiry, assured me she could supply, I placed the order and incorrectly ordered double the required amount, this was not an issue, Emily refunded me the overpayment, next thing I get an email form her advising it should be ready to collect next Wednesday
Emily is a star and I cannot praise enough the effort put in to assist me
Thanks Premier Carpet & Flooring Online for employing a star performer

This company has some excellent reviews which led me to give them a go for a quotation.
However when I requested a quotation we were let down. The font of office were excellent. We were told a guy who’s a fitter for them, named Olly would call me back . After three days and numerous calls to chase up, I was told. He’s busy, so you will have to wait !!!
As the guy is a contractor how can Premier Flooring allow their brand equity be destroyed by a contractor??

I ordered boxes of laminate on line and the stock count was incorrect on the website. Shane contacted me to apologise for their error and issued a refund. I re-ordered a different Laminate which arrived promptly. Very pleased with my purchase.

Poor delivery service for tradesmen when we have jobs booked in. No where near quick enough turn around time for materials

Great service and communication all around. Could not fault a thing and Shane was super helpful.

Very good service and good ptoduct.
Quick delivery.

Shane was fantastic and helped me sort out my flooring crisis. He even organised it so that I could collect it direct from the manufacturer the next day.
The flooring itself is great and I am very pleased with all the help and advice that they were able to give.

A great company. Very responsive, excellent customer service and competitive pricing.

This is the second time I have bought from them.

Professional, tidy , on time great fitting by Ben team.The whole process have been good.

Excellent communications and quotation. Were very accommodating with delivery which was super-fast. Product exactly as stated.

Great service, pleasure to deal with, always polite and helpful.

Good communication and delivered quickly.

Excellent service needed 2 extra planks to fit under toilet when changed for new one. Coming from Germay supplied free of charge.BIG THANKS.

Very quick and efficient in sending the samples.

We dealt with Tom, who was so helpful, advising us and keeping us informed about the product we bought. These guys were really proactive in letting us know that stock was ordered and when it would be on its way

Very pleased with Premier flooring.
Shane in the showroom was very helpful and an excellent and diligent job performed by Ben the fitter.
From start to finish the whole process was faultless.

We chose Premier Flooring as had Ben come round to quote and felt he was the person we wanted to fit our floor.
We have now had it fitted and we were very happy with Ben's approach to the job. He ensured that we were happy at each step of the way and even stayed late on the final day to ensure the job was finished. He has also followed up several times to check that it is all still OK......... he's not a bad singer either !
Thanks Ben

Really pleased with new Karndean fitted by Ben.
Great showroom and staff, and good communication through a few issues.