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Beoordeeld met 1 van de 5 sterren

I buy emergency food for daily use and for long‑term storage. I typically purchase from Augason Farms, but I decided to try 4Patriots for a bit of variety. Unfortunately, I will not be ordering from... Toon meer

Beoordeeld met 1 van de 5 sterren

Where to begin... Customer support, while friendly, is completely unhelpful. They are unable to offer reasonable solutions. We purchased a generator for $1200. It would not charge to 100% without an... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordered 2 Rescue Emergency heater/ stoves. Fedex delivered 1,or 2.. Delivered, box not covered or taped, heater intact. 2nd package Lost on Kernersville,NC. Filed claim.paid 8.00 for shipping protecti... Toon meer

Beoordeeld met 5 van de 5 sterren

I've ordered from 4Patriots.com a number of times. More than I expected I might. Most of the products are targeted to reach outdoors folks - campers, preppers and folks who want to be safe and secure... Toon meer

Bedrijfsgegevens

  1. Gedroogd fruit winkel

Geschreven door het bedrijf

4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day. Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today. It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right. Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people. At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission. So how do we do it? We offer high-quality products that help our customers become more self-reliant and prepared. We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated. We strive to be a great place for great people to work.


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

552 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,3

Alle reviews

(552)

150 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Bait and switch

Their "we trust you, no credit check" isn't true. The $199 down and $199 a month is not true either. It's a bait and switch that offers a different plan if you call, and requires your credit card to assure payment is drawn out monthly. They will not accept your debit card. It's not what they seem to be.

22 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have purchased several items from…

I have purchased several items from 4Patriots. Every one has been as advertised. I have eaten some of the food to try it and yes it is good. I feel very confident that if it's all I would have in an emergency it would be satisfying.
I recently got the solar water bottle. I'll be trying it soon.
Looking forward to purchasing other items as well. I like that I'm able to create my emergency essentials a little at a time.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Open bag's

Open bag's, customer service refuses to call back, don't provide you with the added bonuses they promise, quality control is terrible. They hold the earned grade of "F". Will not buy from them again. Has to be somebody better out there. They won't be hard to beat.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I started an order to purchase the…

I started an order to purchase the 4Patriots Generator 1200. I had entered all my information including my credit card information. Being a little more cautious even after being a long standing customer of 4Patriots I decided to call customer service to question the $99 shipping fee. I spoke with LeAnne, I explained to her that I pass by the 4Patriots warehouse at least once a week in Salt Lake City. Her response was stern if not even rude, explaining that is a warehouse and they are not set up to distribute to the public from that warehouse. If I want the generator I must pay shipping. I get their policy and procedures and I would have ordered the generator had she not been so arrogant and rude. I will no longer be purchasing from 4Patriots. LeAnne I hope you have the day you deserve. I guess 4Patriots is so successful that you don’t need long standing customers.

15 september 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hello,

Hi there,

We’re very sorry to hear about the experience you had when contacting our customer service team. We truly value our longtime customers, and we’re disappointed to hear that your interaction left you feeling otherwise. We appreciate you bringing this to our attention and will be sure your feedback is shared with the appropriate team.

Beoordeeld met 5 van de 5 sterren

Just rec'd part of the Fruit and Veggie…

Just rec'd part of the Fruit and Veggie Food Kit today 9/14. Ordered it on 9/10 and according to the tracking info the rest of it should be here over the next couple of days. Just waiting to join in on the classes that are offered that go over recipes and other meal planning hints for using the food kits. Any of the other ones I have tried have been really great.

14 september 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hello!

Thank you so much for your review! We’re glad to hear your order is arriving quickly and that you’ve enjoyed the foods you’ve tried so far. We hope you enjoy the classes and pick up some great new recipe and meal ideas along the way!

Beoordeeld met 1 van de 5 sterren

4 patriots solar generators are…a horrible value

4 patriots solar generators are ridiculously overpriced .
Dont let fear based marketing ,or chants of USA USA USA fool you. Especially since they are made in china -like all the other companies

Look at the specs , and compare to what you can buy from any major competition before you buy .

Thing like watt hours , peak ,solar input ,lack of an app no 240 charging etc ,can’t connect to your house electrical panel

Take a look at this page ,all the 1 star reviews -it’s not a coincidence. If only 4 patriots took the money they spent on your tube,Facebook ,Fox News advertising and used it on research and development to improve the product .

8 september 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Glenn,

Hi there,

Thank you for sharing your feedback. We understand that price, features, and power needs matter when choosing a solar generator, and we encourage customers to choose the option that best fits their needs. We appreciate you taking the time to share your thoughts with us.

Beoordeeld met 4 van de 5 sterren

Nothing is free

This is survival food only. Absolutely Nothing is free. I believe the generators are overpriced. Way to much rice and energy drinks, the chocolate pudding would not thicken up,I'd give the macaroni n cheese a 4/10 and the chili bean cheese mac 6/10

20 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Terry,

Hi there,

Thank you for sharing your feedback. We’re sorry to hear that some of the meals didn’t meet your expectations and that you had trouble with the chocolate pudding. We appreciate your honest feedback regarding the variety, taste, and value of our products, and we’ll be sure to share it with our team.

Beoordeeld met 5 van de 5 sterren

Whenever I have contacted 4Patriots…

Whenever I have contacted 4Patriots they have been kind and helpful and explained what I didn’t understand about something I bought. I really appreciate the products that work and stay powered by solar power. I bought a flashlight powered by solar energy and can’t thing of adore useful product. I have a large box full of batteries I have had for years. I went to replace batteries in something and almost half of the batteries only have 1/2 their power. That is why I like the products 4Patriot sells that are solar powered. There are more products that are solar powered and I buy a little at a time. I am not going to do without light or anything else that can be solar powered. Think of how much better when an event (ex. Power outage etc.) happens I will be, when I don’t have to do without. Thank you 4 Patriots for making these products. Good job. TD.

18 juli 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Terry,

Thank you so much for your kind words! We’re thrilled to hear that our team has been helpful and that you’re enjoying your solar-powered products. We truly appreciate your continued trust in 4Patriots and are grateful to have you as part of our family!

Beoordeeld met 1 van de 5 sterren

Please do not purchase anything from…

Please do not purchase anything from this company.
The generators are trash.
You must plug them in occasionally I guess because they will completely drain and that's it. When you contact them they say out of warranty.
I have another one different company and plugged it charge and it works. May I add this is the second one from this company that has done this.
Do not waste your money on this TRASH

4 september 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Charlotte,

We’re very sorry to hear that you’ve experienced issues with more than one of your generators. We understand how frustrating and disappointing this must be. We’d appreciate the opportunity to take another look at your experience and see how we can help. Please email us at reviews@4patriots.com, and our team will be happy to assist you.

Beoordeeld met 4 van de 5 sterren

I had a problem during a power outage…

My generator stopped working it was the weekend and I had terrible time with the online chat support. I had an equally frustrating experience communicating over text. But in the end I finally got someone on the phone during regular business hours. She was great, she read the file and she didn't make me repeat everything. She gave me a solution.

6 september 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Elaine,

Thank you for sharing your experience. We’re sorry for the frustration you encountered with our weekend support, but we’re so glad our team was ultimately able to provide a solution. We truly appreciate your patience and your feedback!

Beoordeeld met 1 van de 5 sterren

ive read a ton of negative reviews

ive read a ton of negative reviews, i got and look and they say 77 down and 5 payments or whatever , go to check out its 128.00 down , and you get one shipment, then you have to wait a month for the rest , I rather go to a store and get what i need , knowing I have it secured, not a waiting game for a so called emergency supply , what if a emergency happens during that wait hmm

6 september 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi David,

We’re sorry for any confusion or frustration regarding the payment and shipping details of the offer you were considering. We understand how important it is to know exactly what to expect when purchasing emergency supplies. We appreciate you sharing your feedback and will be sure to pass it along to our team.

Beoordeeld met 1 van de 5 sterren

4Patriots Won't Replace Defective Flashlight

Update to my review - September 24:

4Patriots' offer to “take another look at your experience and see if there’s anything further we can do to help” was just a smokescreen to divert attention from my review and give the impression that the company was going to make good on its defective flashlight.

After 4P replied to my Trustpilot review and asked me to contact the company directly, Kristy, the “Escalation Specialist Coordinator” (whatever that is) at 4Patriots, sent me an email doubling down on 4Patriots’ 365-day warranty, along with the same “offer” the company’s customer service rep originally gave me: free shipping if I pay full price for a new flashlight or $25 off a new 4-pack of flashlights with free shipping.

The Halo XT flashlight has 500 charge/discharge cycles before the battery is worn out, which means a customer could charge it every day for nearly a year and half before wearing it down. (And a charge ought to hold much longer than a day.)

In an emergency customers need a reliable flashlight, not a slick marketing campaign.

4P’s response tells us all we need to know— the company realizes its Halo XT flashlight is a poor quality product, which is why the warranty is only for a year. Look elsewhere if you want a dependable flashlight and a company that will make good on a defective product.

Original Review - September 4:

4Patriots talks a good game, but the company does not stand behind its products when they are defective. The Halo XT flashlight I purchased there, which was rarely used and fully charged, suddenly quit working. It came on for a few seconds and then shut off, repeatedly. A couple days after leaving a message with customer service asking for help troubleshooting the problem, I received an email saying that if the unit is fully charged and won’t stay on, it could mean that the battery is going bad.

The 4P customer service rep went on to explain that the Halo XT flashlight has 500 charge/discharge cycles before the battery is worn out, but cheerfully added “It will still be a functioning seatbelt cutter, window breaker, and compass; it just will no longer operate as a flashlight.” The rep then offered to waive shipping on a future purchase of a Halo XT flashlight or give a discount and free shipping on a 4-pack.

I informed the 4P rep that I had charged this flashlight 2-3 times—certainly no where near the 500 mark. My flashlight is clearly defective, and I requested a free replacement. 4P declined, sending me a link to it 365-day warranty policy and saying the flashlight is out of warranty. So much for standing by the quality of its products and making things right with a (former) customer. If you need a Halo XT flashlight in an emergency, it may let you down, especially if it’s more than a year old.

3 september 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Don,

We’re very sorry to hear about your experience with your Halo XT and understand your disappointment with the resolution you received. We’d appreciate the opportunity to take another look at your experience and see if there’s anything further we can do to help. Please email us at reviews@4patriots.com, and our team will be happy to review this for you.

Beoordeeld met 1 van de 5 sterren

Ordered a solar water heater on sale on…

Ordered a solar water heater on sale on Aug 5th Fedex lost the package so I reached out to 4 patriots customer support and was told on Aug 15th they would ship another one and that I should have it in 7-10 days. Here it is 2 weeks later and no tracking number update no package shipped and no product ever received even though they got my money. Never order from these people ever. So many bad reviews I wish I would habe checked the reviews before trying to buy something from these people.

4 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Chris,

We’re very sorry for the frustration you’ve experienced with both your original shipment and the delay with your replacement. We’d appreciate the opportunity to look into what happened and help get this resolved. Please email us at reviews@4patriots.com, and our team will be happy to assist you.

Beoordeeld met 1 van de 5 sterren

I tried to order an emergency food kit…

I tried to order an emergency food kit for my brother who lives off grid in California. The order was dropped off at a post office, and when he went to pick it up, he was told there would be an almost $300 postage due fee. He was not able to afford that so it was returned. I contacted 4patriots to see if the order could just be reshipped to my house when it was returned, and I would be happy to pay another shipping fee. I went round and round with customer service trying to see if that could be done. I was told I would have to pay a $21 per package return fee and then wait for the refund to be processed and order again using my address. I told them it was not a return per se. After explaining the situation over and over…I was told the same thing. So now I have to pay $84 for a package that never got picked up due to the high postage due. It was returned and now I have to pay for the return. How does this make sense? How can a company treat customers like this and remain in business? Stay away from this company. I wish I would have read these reviews first.

29 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi there,

We’re very sorry for the frustration you experienced with your brother’s delivery and while trying to get assistance. We understand this was an unusual situation, and we’d appreciate the opportunity to take a closer look at what happened. Please email us at reviews@4patriots.com, and our team will be happy to review this for you.

Beoordeeld met 1 van de 5 sterren

Sidekick? They got the kick part right.

Wife bought a 4patriot sidekick in 2023. It stayed in the box until 2 days ago when I opened it and found the battery to be dead. Customer service strung me along like they could help but then said they couldn'tfind the order number. I gave them the number off the packing slip. Guess they throw away their records. Products don-t work and they pretend they never sold it to you.

26 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi David,

We’re very sorry to hear about the trouble with your Sidekick and the frustration you experienced when trying to get assistance. We’d appreciate the opportunity to take another look and see if we can help. Please email us at reviews@4patriots.com, and our team will be happy to look into this for you.

Beoordeeld met 2 van de 5 sterren

.MADE IN AMERICA??

I have not tried any of 4Patriots items but I think it's kind of ironic that alot of their products are made in China. I mean here they got China (a country who along with Russia is suppose to cause America's next disaster "The Fatal Blackout" making survival products for the people that China wants to kill. This Blackout, which they are predicting. Could happen al anytime. Nothing will work. There will be no electricity no running water no internet no phones will work, and no cars will start! They say the store shelves will never empty within 2 days. There will be no hospitals to go to, sick people will have no medicine, mother's will have no formula for thier babies. There will also be alot of looting and people breaking into people's houses to get food any anything else you have. That is why I cannot figure out why their slogan is " feed thy neighbor " If you feed one neighbor everyone will find out that you are stocked up and you do not know how long this is gonna last, probably at least a year. Anyway, so much for MADE IN AMERICA
Sheila

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be very aware

Be very aware. The 9-month payment plan for the small generator is actually a 19.5% increase in cost. Cash price is $1499 but the 9-month payment plan is $199/month for 9 months =$1791. Increases the cost by $292 or 19.5%. Or by credit card language that's a 44% interest rate. I canceled the order and will never order from 4Patriots. Rip Off to me.

24 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Kathy,

We’re sorry to hear about your frustration with the payment plan pricing. We understand how important it is to have clear information about the total cost before making a purchase, and we appreciate you sharing your feedback with us.

If you have any questions or would like us to review your experience, please reach out to us at reviews@4patriots.com. We’ll be happy to help.

Beoordeeld met 5 van de 5 sterren

Service is top notch

I have purchased lots of food, water bricks, the water Filtration System and several other odds and ends. I price check everything and found these goods competitively priced. I tried out the food which I thought was tasty. I've experienced very friendly and helpful customer service. I received emails every step of the way until I received my items. The biggest thing is all the free education I have received at 4PATRIOTSUNIVERSITY.COM I'm so thankful for that service. Will I buy again from 4Patriots? You betcha!

4 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Kat,

Thank you so much for the wonderful review! We’re thrilled to hear you’ve been happy with your products, our customer service, and especially the educational resources we provide. We truly appreciate your continued trust in 4Patriots and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Great Products To Keep You Safe

This company is great. The products are of good quality & reasonable price. Since they provide things like generators, battery chargers for cell phones, and the freeze dried packaged foods I bought. The employee I work with is Frank Bates. He’s f I have been looking at something, he lets me know when the sale is closing. He is also a Vet so I trust his knowledge on the products. Everyone I have dealt with are competent, helpful & answer my questions. The products I have purchased are good quality. I am now saving for a generator but if you wanted one they do have a monthly payment plan. Checkout their web sits.

24 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Patricia,

Thank you so much for the wonderful review! We’re thrilled to hear that you’ve been happy with your products and the service you’ve received from our team. We truly appreciate your continued trust and support of 4Patriots!

Beoordeeld met 1 van de 5 sterren

I bought two and neither works

I bought two and neither works. They both look fully charged, but do not charge my other devices. I've use a myriad of cords (some brand new) and I cannot charge at all.

23 augustus 2026
Review zonder uitnodiging
Logo 4Patriots

Antwoord van 4Patriots

Hi Bill,

We’re so sorry to hear that you’re having trouble with both of your units. We’d be happy to look into this and help get things working for you. Please reach out to us at reviews@4patriots.com, and our team will be glad to assist you.

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