4Patriots Reviews 

I have had their power block for barely over a year and it's already failing to work. Of course their warranty is 365 days, they know their products do not work well.

Product model is PPC-CX

First portable generator lasted 30 minutes and died. The replacement, in which they couldn't get the shipping address correct after several calls, won't even turn on. We're sending it back permanently. This company has such bad products that I am surprised that they are still in business. Do not buy anything from them.

I have a model 1800 generator that i used with an appliance that was advertised to consume only 1600 watts, well within the 1800 watt max adverstised for this generator. AC Output failed with red alarm lights over output. Tech support from 4patriots says the even though the appliance rating power consumption says it should only be 1080 watts, the unofficial power consuption could be as high as 2500 watts, which means I probably fried the output circuitry of the generator. As an electrical engineer, I could debug this and fix it but 4patriots refuses to release internal schematics on the unit. Their recommendation is to take it to a repair shop and have them try to fix it, even though they refuse to documet the internal circuitry. Not sure how a repair shop will repair this without schematics. Beware! Appliance ratings are not always accurate and 4Patriots are not really interested in solving customer issues (yeah, its out of warranty but I expeted more from their technical support team other than "it broke, live with it". Time to look at alternative power solutions other tha 4Patriats for my survival needs. Buyer beware!

I ordered the buy 3 month get 2 month free meal kits.
i opened the container to find punctured bags and food all over the container. I started checking bags and came across over 30 bags hard as a rock and a handful of bags from 2022. I started doing the water test on the mylar pouches only to find a good portion of bags were not sealed. Almost 80% of bags have hard as a rock lumps in them. Been trying for two weeks to return and get replacements only to be redirected to different email addresses and nothing but promises by phone. All the bags were dated 2024. Check all your bags there throwing in old food with spoiled food in hopes you wont check them.Im done trying to get reimbursements but i will report this to the BBB.

Getting ready for coming ice storm and my 15-month-old generator will not work. And company representative says it is defective with the symptoms it has. Not in warranty and no help. I regret working with this company and out a lot of money,
UPDATE 2-5: THE COMPANY SENT ME A NEW GENERATOR. HAPPY N0W

We bought a $7000,00 freeze dryer 2 years ago with a 3 year warranty. Has not worked correctly in 3 months. Have spent countless hours on the phone and email with them. They have had us perform all kinds of tests, which we did, and sent them the results. We are currently on our 4th customer service person, who just sent us an email saying that we should find someone to come look at it. No recommendation, and in looking around, we could find no one who works on freeze dryers. Of course we'd have to pay, even if we could find someone to work on it. They no longer sell them, and won't tell us who manufactured it for them. Even if we could find someone to work on it, they probably couldn't get the parts from 4 Patriots since they don't sell them anymore. Even though it's still under warranty.

DON'T TRUST 4 PATRIOTS FOR ANY EQUIPMENT THEY SELL

Update: 1 week after posting this review, we were contacted by ANOTHER customer service rep. After talking with them, they agrred to a partial refund of $3105.50. We just feceived the check on 1/29/26. It was very helpful because it entirely covered the cost of our new Bkue Alpine freeze dryer that works incredibly well. Should have bought that in the first place.

They showed pictures, and advertised food for two months in my order. I received 8 pkgs each of rice, pancake mix, oatmeal and creamy rice and vegetable dinner, plus 3 vanilla pudding, 4 mac and cheese and 8 assorted dinners, adding up to about $100. The total cost was $295.34. I was assured I could return it if I wasn't satisfied. When I tried to return it, they said I had to pay return shipping. At about 50 lbs. per box x 2 I can barely imagine what that will be! More than disappointed, I believe it's a fraud!

This company is a very deceptive company I should have read the reviews on this website before getting involved. I place an order for over $500 in products only to find out that it was going to take a minimum of two weeks to receive them. I needed it fairly quickly. I have been trying to get a refund for a week and they are dragging their feet so I have $500 tied up somewhere that I can't get back. Forget customer service there is none. Don't try the phone number expecting to speak to someone you will be on hold forever. Just punch the number seven and wait for them to text you. You will have to go through an AI first. I also fell for the word Patriot thinking it was a us-based company selling products made in the USA. They got my money who knows when I'll get it back. Do not do business with them you will be very sorry.

RIP OFF ALERT!!!! Stay away. This is an "advertising" company, NOT a product company. And they are MISLEADING with the name, there is nothing "patriotic" about them! The generator can't even be considered a toy. It will NOT supply power as the claim in their commercial. It is a piece of JUNK.

Today is Tuesday Dec 2/2025.
Beware! 4Patriots is a Fake!
*STUPID ME* for not researching the Internet Feedback on 4Patriots..
Later learned that the internet is *Flooded with negative feedback and Horror Stories!

Please DO NOT get Suckered into this scam!

This company attempts to pass themselves off as a *Small Family Business* looking out for the *All American Working Man* !

Im Sorry but This is 100% Online Scam!

My Order Number was generated as ----#10770105 ----
But I *Never Ordered Their Products!
I Never Submitted / Confirmed order and yet they Grabbed my credit card info/retained my credit card info, then chose to Order for me lol!

This company only sends Spam emails to my email address and No Alleged Product!
We are contacting the bank / Set Claim as Fraud!
Please Share this with Everyone in order to prevent more victims of this scam company.
They Offer All Kinds of Crazy Props.
-Generators
-Battery Power Supplies
-Survival Food
-Free Gifts etc etc etc etc..
*Avoid 4Patriots at all Costs* (be careful)
They are NOT an American Based Company!

I put 1 as it didn’t take 0.

Product sucked, trying to return for months. They forget to send labels, sent them weeks apart when they did, sent to the wrong address, not acknowledge they screwed up. Worst shopping experience of my life.

Ordered 3 lithium battery generators; two arrived defective (one won't charge at all, the other one shuts off power completely around 50% state of charge). Terribly unreliable products for back up power during an outage. Stay away from this company...these have been sitting in my garage for nearly 2 months waiting for a return label from the company.

UPDATE; Company has since escalated the difficulties to a supervisor and they have been extremely helpful in remediating the situation. Appreciate the transparent communication and support!

How is it a company like this is allowed to sell under 4 patriots name ? That is the ONLY reason i persued a purchase. Unbelievable scam. This unit is not what was advertised when I tried to buy it. It's a much smaller in size. Initially there was someone trying to help me, but he wanted me to fill out oodles of paperwork, and aening it back was totally my responsibility. The box I no longer had, nor packing. There wasnt any attempt to satisfy the order in any other way. Wanted to talk to a technition who works on them, but brian says hes the only one who does it BUT hes not technical. ? Huh? Well git me a technical person. He says i am the tecnical guy. ?,,?? My order will be adhusted by what i send back. This is avery small $1500 unit. Itemized. $500 for solar panel. $50 for the ac charging cord( the kind your sewing machine uses) $125 restocking fee...what ? Why do i have to pay for your shitty product to get restocked ???
Guess sending it back isnt an option. Would you ,?? By the time (about3 weeks) I thought better of it, because of the hassle,we had a power outage...It quit, and wouldnt recharge. !!!.ya know what. DONT BUY THIS CRAP, IT NOT worth my time to type the complaint.

4Patriots only responded after I filed a BBB Complaint. Ignored me for 2.5 months. The response below minimizes how ill their products made me. Food Storage that you can't eat is BAD. 4Patriots does not acknowledge that the product could be contaminated! Original Review: I've tried two products: The Aztec Mango Chili made me sick for over a week. Can't leave the bathroom sick! Nausea, vomiting, diarrhea, cramps FOR A WEEK. The Black Bean Burger mix also made me sick for three days with nausea, diarrhea and cramps. Plus, for three months I've been nausous every time I eat anything! Clearly this product was contaminated. Company has ignored my requests for refund. No true customer service. Plus, their 'we'd love your feedback' form will not allow you to post negative feedback! You get an error message. I bought $3,000 worth of food storage and now am terrified it is all bad but the company will not return my emails or call me. I've been told a specialist will call me 4 times over three months and no one will call and they won't resolve when I call them.

Bought a portable generator for $500. Went to use it 3 years later and it didn’t work. They offered us $75 on a new one.

The only complaint I have is there is no macaroni and cheese in our supply of 4 Patriots food as advertised.

We ordered a 2500 and 4 expansion batteries...
2 of them would not charge...
Sent the two back to 4Patriots in the box provided...
Received only 1 battery back which looked either used or reconditioned...WHICH ALSO WOULD NOT ACCEPT A CHARGE...AND...
They did not send the connector, the charger, the cable and the case which should come with the unit...
and as of this date, we only have 2 of the 4 expansion batteries we paid for in MAY operational...
We are senior citizens in southern Florida, in the middle of hurricane season...and will likely will not have have this issue resolved and the 4 Patriots generator equipment that we have paid for ready to supply emergency power...
BEWARE THIS COMPANY...

1. My filtration system came without a filter
2. All of my free Bonus items never came. (The 5 gallon water totes and 2 personal filtration straws.)
3. The filtration system had rust running down the upper rim of the tank after filling with water.
4. Customer service keeps promising to send the missing items but never do. Every time I contact them I have to explain everything over and over again.
I now want a refund but they will not instruct me on how to return the system.
Stay away from this company. My next step is BBB.

We purchased the 2000X solar generator in Aug 2023. We used the unit one time and recharged it before letting it sit without use. We checked it for percentage left several times and all was good. We decided to check it for percentage left several days ago and it had 65 %. We plugged it in and went on with our day. 8 hours later it still only had 65% of power. So needless to say it was not performing correctly. We unplugged it and tried to turn the unit on from the front panel power button and nothing. It would not turn on. Talked to customer service and they said it was a defective unit and was out of warranty and there was nothing they could do. They offered us $200 off the 2500X unit. Are you really seriously thinking I would spent more money on anything from your company when you clearly told me our unit was defective. The unit came from China and if we had known that we would have never ordered it. We spent $4300 on the unit, and extra battery ect. Thanks 4Patriot.

I purchased a 2500x solar generator in May 2023. I charged it and stored it in accordance with the instructions. I used it once on a tent-camping trip and it worked great. After the trip, I charged it and stored it again in accordance with the instructions. In October 2024 I pulled it to make sure it was charged before a hurricane hit, and it had zero charge and would not charge from the A/C outlet or the solar panel. When I contacted 4Patriots, they stated that it sat for too long and the battery was no longer functional, and because the unit was out of the 365 day warranty period, they were nothing that could be done. After several months of research and talking to battery experts, I discovered that the battery can be "jump started", even though it has zero charge. I contacted 4Patriots to ask how to open the unit to access the battery and they said they didn't have that information and refused to help me. So, now my choices are to try to force the unit open, or buy a new one. Neither sounds like a good option to me. So, it has become obvious to me that 4Patriots does not support their products or customers. Useless company.