i have yet to receive a complimentary chain with my first order over $100 (make sure to add it to your order), other then that, the cuban 8mm is very decently heavy, the cloth provided remove... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Your software is extremely user friendly. It was extremely easy to complete my order. I am so excited to start wearing my new necklace!! Also this necklace is a "best seller!" You have an amazing coll... Toon meer
Bedrijf heeft geantwoord
Not only is 6ICE the most authentic & affordable. But they have top tier customer service that I don't think you'd find anywhere else in my opinion. When it comes to jewelers to order from, I chose t... Toon meer
Bedrijf heeft geantwoord
I absolutely love the jewelry from 6ICE! ✨ The pieces are beautiful, shiny, and catch the sunlight so perfectly. They look stunning in person and add such a special touch to any outfit. I’ve received... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the purveyors of unique designer gold jewelry and accessories. Each piece you see has been meticulously designed to ensure it meets our strict standards of style and quality.
Contactgegevens
811 Wilshire Boulevard, 90017, Los Angeles, Verenigde Staten
- contactus@6ixice.com
- 6ixice.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Abigail with customer service went to…
Abigail with customer service went to extremely high measures that I received exactly what I ordered & kept me updated just about every day! I’ve had issues with other companies sending fake/plated jewelry but not 6 ICE!!! If you spend the extra cash on a true “real” silver or gold piece, it will be exactly what you will receive! 5 stars for every category!
29 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey James,
Thanks for your review. We’re thrilled Abigail kept you updated throughout the process and helped ensure everything went smoothly. Your support means a lot to us and we look forward to serving you again soon.
6 ICE Team
Kristine was wonderful
Kristine was wonderful, almost no wait time and everything was super clear
1 oktober 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Alexandre,
Thanks for your review. We’re happy to hear Kristine made everything clear and easy while providing prompt assistance. We’ll be sure to share your feedback with her. We appreciate your support and are always here if you need anything.
6 ICE Team
I love it
I’m thankful, I just waiting for my exchange but everyone is doing good
30 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Cesar,
Thanks for your review. We’re glad our team has been helpful throughout the process. We truly appreciate your support and hope you enjoy your jewelry for years to come.
6 ICE Team
I love how quick the whole process was
I love how quick the whole process was, I got the chain incredibly fast. The chain itself is beautiful and the pendants as well i've gotten so many compliments. The free chain i got is so nice. Overall, overall i've have a great experience with this brand and will continue to buy more in the future.
30 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Leo,
Thanks for your review. We’re thrilled to hear you love your chain and pendants and have been getting so many compliments. It’s also great to know everything arrived quickly and that you’re happy with your pieces, including your free chain. We truly appreciate your continued support and look forward to being part of your next purchase.
6 ICE Team
Great Product, Great Service
I have ordered from 6 ICE multiple times, and the quality is always great. The customer service is also quick and helpful!
I see myself using 6 ICE many more times!
29 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Leo,
Thanks for your review. We’re glad you’ve consistently been happy with the quality of your 6 ICE jewelry and the support you’ve received from our team. Your continued trust means a lot to us, and we look forward to helping you find your next favorite piece.
6 ICE Team
Amazing quality and the customer…
Amazing quality and the customer service when needing an exchange was so fast and simple and easy to deal with! 10/10 will be shopping here again!
29 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Sydexz,
Thanks for your review. We’re glad your exchange was quick and hassle-free and that you’re happy with the quality of your jewelry. We appreciate your support and can’t wait to have you back again soon.
6 ICE Team
It want to get information regarding my…
It want to get information regarding my custom order from 6ice and customer service representative informed me in very professionally and gently
Good service
29 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Rajjat,
Thanks for your review. We’re so glad our team was able to provide clear information about your custom order and make your experience a positive one. We appreciate your trust in 6 ICE and are always here if you need anything.
6 ICE Team
Raheem was able to answer all my…
Raheem was able to answer all my questions on point and in a timely manner! Great customer service!
29 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Marcus,
Thanks for your review. We’re glad Raheem was able to answer your questions promptly and provide the support you needed. We’ll be sure to share your feedback with him. We appreciate your support and are always here if you need anything.
6 ICE Team
"Overall great experience with 6 ICE
"Overall great experience with 6 ICE! My items arrived super fast and the quality is excellent—they look and feel really nice. Two of the pieces were a bit shorter than expected, but their customer service team was incredible. They were kind, highly knowledgeable about their products, and resolved the issue immediately. Highly recommend!"
25 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Jay,
Thanks for your review. We’re glad your order arrived quickly and that you’re happy with the quality of your pieces. We’re also happy our team could address your concerns promptly and make things right. Your recommendation means a lot to us, and we’re always here if you need anything.
6 ICE Team
My error quickly fixed by customer support
I made an error on the size of item ordered. I immediately reached out to their live chat, and customer support was very quick, friendly, and sent a modification request for me before the items were shipped. So far I’ve had a great experience with customer support.
29 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Lex,
Thanks for your review. We’re glad our team was able to assist you quickly and submit the modification request before your order shipped. Providing timely, friendly support is important to us, and we’re happy to hear that commitment was reflected in your experience. We appreciate you choosing 6 ICE and are always here if you need anything.
6 ICE Team
Antwoord van 6 ICE
Hey Kevin,
Thanks for your review. We’re glad you’re happy with the quality of your 6 ICE jewelry. We truly appreciate your support and hope you enjoy them for years to come.
6 ICE Team
I received my jewelry super fast..I…
I received my jewelry super fast..I didn’t know I ordered the wrong size and the exchange process was super easy! Can’t wait to wear all my new bling!
28 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Kay,
Thanks for your review. We’re glad your6 ICE jewelry arrived quickly and that we could make the exchange process hassle-free. We appreciate your support and hope you enjoy wearing them for years to come.
6 ICE Team
Very valuable
Abigail was very helpful and was able to resolve my issue in a matter of minutes.
28 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Gabrielle,
Thanks for your review. We’re glad Abigail was able to resolve your issue quickly and provide the support you needed. We’ll be sure to share your kind words with her. We appreciate your support and are always here if you need anything.
6 ICE Team
Company charges a 15% restocking fee
Company charges a 15% restocking fee. For someone who spent north of a thousand dollars this is a great way to ensure I won’t be doing business with them again.
8 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hi Ryan,
Thank you for taking the time to share your feedback. We’re truly sorry that our return process didn't meet your expectations. We always aim to make returns as easy and comfortable as possible—including offering free returns—and we regret that this wasn’t reflected in your experience. We’ve reached out to you via Trustpilot for more details and would appreciate the opportunity to look into your concerns further and see how we can best assist as soon as we receive your response.
6 ICE Team
Amazing service I recommend this place…
Amazing service I recommend this place alot! Very good customer support and very good quality!!
27 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Benjamin,
Thanks for your review. We’re thrilled to hear you’re happy with both the quality of your 6 ICE jewelry and the support you received from our team. Your support and recommendation mean a lot to us, and we look forward to helping you find your next favorite piece soon.
6 ICE Team
Customer support
I have yet to receive my items I ordered but had questions about it. I emailed customer support and they replied within the hour (on a Sunday) and answered my questions with a full kindly detailed explanation. 5 stars for customer service for sure! I can’t wait to receive my order and surprise my boy with his birthday gift :)
27 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Samantha,
Thanks so much for sharing your experience. We’re so happy to hear that our Customer Support team could get back to you quickly and answer all your questions. Providing fast and reliable support 24/7 is something we truly value, and we’re glad to hear that commitment was reflected in your experience. We hope your order arrives soon and makes the birthday surprise extra special.
6 ICE Team
The customer help was very good makes…
The customer help was very good makes things very easy
26 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Joey,
Thanks for your review. We’re happy to hear our Customer Success team made everything easy and smooth for you. Your support means a lot to us and we’re always here if you need anything.
6 ICE Team
Great customer service
I want to give a big thank you to Raheem R. from 6ixice for his great customer support. He was able to update my shipping address with quick response. I’m looking forward to my new chain! Thanks!
27 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Kevin,
Thanks for your review. We’re so glad Raheem could help get your shipping address updated quickly. We truly appreciate your support and hope you enjoy your new jewelry.
6 ICE Team
I recieved the wrong size and color
I recieved the wrong size and color ! They replaced the right size and in silver like I wanted no questions asked ! Very good company ❤️
1 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Bonnie,
Thanks for sharing your experience. We’re so happy to hear that we could get the right size and colour sorted out for you. We truly appreciate your support and are always here if you need anything.
6 ICE Team
Great customer service and an overall…
Great customer service and an overall nice experience.
26 september 2026
Review zonder uitnodiging
Antwoord van 6 ICE
Hey Rehan,
Thanks for your review. We’re glad you had a great experience with our customer service and enjoyed your overall experience with 6ICE. We appreciate your support and are always here if you need anything.
6 ICE Team
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