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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Zabiullah was very efficient and friendly. Travelled twice with him as asked for him on collection from Eurostar based on his service taking us to St Pancras Int. a few days earlier. travelled with 6... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We love Abetta cars. We live locally to their Finchley base and started using them when we had a baby and wanted to have a more reliable taxi experience than using Uber or Bolt. The app is easy to use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

ATAR is an excellent driver — punctual, professional, and very friendly. He drove us safely to the airport late at night, making the whole journey stress-free and comfortable. He was very attentive th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very punctual. Courteous. Professional. Nice car! Made the return ride home after an arduous trip that much more relaxing. Very much in keeping with Abetta's high standards for the 25 years that we ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf
  2. Vliegveld shuttledienst
  3. Vervoer

Geschreven door het bedrijf

Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

275 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service thank you

Excellent service thank you

24 februari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you for your kind words! We're really pleased you had an excellent experience with us. We look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

I always highly recommend ABETTA

I always highly recommend ABETTA. I have used them now for many years. Very reliable. The office staff are friendly and efficient as are the drivers.

22 februari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

We're delighted to hear that you've found both our office team and drivers friendly and efficient, and that we've been able to provide a reliable service time and time again. Long-standing customers like you are what keep us motivated to maintain the high standards we aim for every day.

Beoordeeld met 5 van de 5 sterren

Thank you

Didn't catch the name of the lady who drove us to the airport at 4am but she was the best driver ever!

15 februari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

We’re especially proud of our early morning drivers, 4am airport runs aren’t easy, but we know how important they are. I’ll make sure this feedback is passed on to the driver involved.

Beoordeeld met 5 van de 5 sterren

I have never used Abetta previously but…

I have never used Abetta previously but they will be my first choice in the future. Easy to book, appreciated email confirmation, great drivers who sent a map of their progress and ETA with nice cars

Michael - London

7 februari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you! That genuinely means a lot, especially as a first-time customer 🙏

We put a big focus on making the whole process smooth from start to finish, easy booking, clear confirmations, live tracking and drivers who actually care about the service they provide.

I’m really pleased you noticed the small details like the progress map and ETA updates, we know that reassurance makes a difference.

Beoordeeld met 5 van de 5 sterren

Consistently good service as always…

Consistently good service as always from booking to pick up and ride. Good quality cars and polite friendly and helpful driver. Thank you.

28 januari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

We’re delighted to hear that everything ran smoothly from booking through to drop-off, and that you enjoyed the quality of our vehicles and the professionalism of your driver. We take real pride in delivering a consistently high standard of service, so feedback like this means a lot to the whole team.

Beoordeeld met 5 van de 5 sterren

Perfect trip as always from Abetta

Perfect trip as always from Abetta - I couldn’t find any cabs from central London but as soon as I called Abetta they were there within 30 mins… Abetta always have my back. Best cab company in London!

6 februari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you so much for your kind words and continued trust in Abetta. We’re really glad we could be there for you when you needed us, especially in busy central London. Knowing that you feel we “always have your back” genuinely means a lot to our whole team. We look forward to taking care of your journeys again soon.

Beoordeeld met 5 van de 5 sterren

Airport pick up

We have used Abetta car for many years. They are efficient and reliable. The drivers are friendly and helpful with the luggage.

6 februari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you so much for your continued loyalty and kind words. We’re really pleased to hear that you’ve consistently found our service efficient and reliable, and that our drivers have taken good care of you and your luggage. We truly appreciate your support over the years and look forward to continuing to look after your journeys with us.

Beoordeeld met 5 van de 5 sterren

Pick up to the airport was on time and…

Pick up to the airport was on time and driver picked alternative route due to traffic so no delay. On arrival driver was waiting for me, polite and attentive.

24 januari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you for your feedback! We’re pleased to hear your airport pickup was on time and that the driver took an alternative route to avoid traffic and ensure a smooth journey. It’s also great to know your return pickup was prompt, polite, and attentive. We really appreciate your review and look forward to assisting you again soon.

Beoordeeld met 5 van de 5 sterren

A 5 star service…

On arrival at Heathrow T4 I was met by the driver from Abetta car service who whisked me home in no time at all
An excellent service

22 januari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you for your wonderful review! We’re delighted to hear you received a 5-star service and that your Heathrow T4 pickup was seamless and efficient. It’s great to know our driver got you home comfortably in no time. We really appreciate your feedback and look forward to looking after you again soon.

Beoordeeld met 5 van de 5 sterren

Abetta cars

we have used this company many times and have always found them to be extremely reliable and all the drivers are very helpful, reliable and polite, last night we were collected from Heathrow by Uly who was excellent.

21 januari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you so much for your continued loyalty and kind words. We’re delighted to hear that you’ve consistently found our service reliable and our drivers helpful and polite. It’s especially great to know that Uly provided excellent service on your Heathrow pickup — we’ll be sure to pass on your praise. We truly appreciate your support and look forward to welcoming you again soon.

Beoordeeld met 5 van de 5 sterren

Sonny was a good safe driver

Sonny was a good safe driver. He was helpful and courteous.

16 december 2025
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you for your kind feedback! We’re really pleased to hear that Sonny provided a safe, helpful, and courteous journey. We’ll be sure to pass your comments on to him. We look forward to welcoming you again soon.

Beoordeeld met 5 van de 5 sterren

Wonderful!

My driver today was wonderful! Extremely helpful and got me back home smoothly after a stressful flight :)
5 star service

12 januari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

We’re really pleased to hear your driver looked after you so well and helped make the journey home smooth after a stressful flight. Providing calm, reliable, and friendly service—especially after long travel days—is exactly what we aim for.

Beoordeeld met 5 van de 5 sterren

Excellent service to Heathrow

Excellent service to Heathrow. I use them regularly to and from Mill Hill East area. They have never let me down. It’s always so nice to see a friendly face waiting when I get off a long haul flight, ready to whisk me home with no dramas.

6 januari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you so much for your kind words and continued loyalty. We’re delighted to hear that your journeys to and from Heathrow from the Mill Hill East area have always been smooth and reliable. Our drivers take great pride in being there with a friendly face after a long-haul flight, and it means a lot to know that service makes a difference. We truly appreciate your support and look forward to welcoming you home again soon.

Beoordeeld met 5 van de 5 sterren

5 stars for Abetta

I cannot recommend Abetta highly enough.
They provide regular transport for my sister with learning difficulties.
The drivers are kind, professional and reliable.
They make it possible for her to do the things she enjoys, which greatly improves her quality of life.

7 januari 2026
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you so much for your incredibly kind and heartfelt feedback. We’re truly honoured to support your sister’s journeys and to play a small part in helping her enjoy the things she loves. Our drivers take great pride in providing a kind, professional, and reliable service, and your words mean a great deal to the whole team. Thank you for trusting Abetta with something so important to your family.

Beoordeeld met 5 van de 5 sterren

A really good journey to the airport

A really good journey to the airport.

Driver was excellent. On time and love an electric car: so much cleaner and greener!!

26 december 2025
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you for your kind feedback! We’re delighted to hear that your driver was excellent and arrived on time. We’re also glad you enjoyed travelling in one of our electric vehicles — providing a cleaner, greener, and more comfortable journey is something we’re very proud of. We look forward to welcoming you again soon.

Beoordeeld met 5 van de 5 sterren

Hi Sonny

Hi Sonny

I had Dennis? pick me up from the airport yesterday, you have an amazing ambassador in him representing Abetta. On behalf of your company he demonstrated not just professionalism but also kindness and patience in helping me to the car.

This man is a great asset to your company and myself as a customer.

Best regards

27 december 2025
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

hank you so much for taking the time to share this wonderful feedback.

Dennis is indeed a fantastic ambassador for Abetta, and your kind words perfectly reflect the professionalism, patience, and genuine care we expect from our drivers. I’ll be sure to personally pass on your message to him — feedback like this means a great deal and is always appreciated.

We’re delighted to hear your airport transfer went so smoothly, and we’re very grateful to have you as a customer. We look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

On time both sides of the trip

On time both sides of the trip. Excellent and super helpful & friendly drivers . I wouldn’t use anyone else as I really rate good service.

27 december 2025
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

We’re delighted to hear that both legs of your journey were on time and that our drivers were helpful and friendly throughout. Providing reliable, high-quality service is something we take great pride in, so it’s especially rewarding to know it’s appreciated.

Thank you for choosing Abetta — we truly value your loyalty and look forward to looking after you again on your next journey.

Beoordeeld met 5 van de 5 sterren

Top drawer organisation

This is a truly efficient company, always on time and providing comfortable and reliable vehicles. I was particularly impressed recently when I was due to be met at Paddington station and my long distance train was running very late, with no discernible ETA for much of the journey. The telephone staff worked tirelessly to fix the problem and arrange a ride for me when I eventually arrived at the station, an hour and three quarters after the originally booked time. Splendid operators.

27 december 2025
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you for such a thoughtful and detailed review.

We’re delighted to hear that you’ve consistently found our service efficient, punctual, and comfortable. Situations like severe train delays can be incredibly frustrating, so it’s especially rewarding to know our telephone team were able to support you and adapt quickly to ensure you were collected smoothly despite the uncertainty.

Your kind words about our operators truly mean a great deal to us — they work extremely hard behind the scenes, and feedback like this makes it all worthwhile.

Thank you for choosing Abetta. We very much look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Car journey from airport

The Abetta driver who collected me from the airport on Christmas Day was prompt, friendly and helpful.

25 december 2025
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you very much for your kind feedback.

We’re delighted to hear that your driver was prompt, friendly, and helpful — especially on Christmas Day. Our team take great pride in providing a reliable and welcoming service at all times, and it’s lovely to know this was reflected in your experience.

Thank you for choosing Abetta, and we look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Arrive on time in comfort

Always professional use them on all airport runs ! Don’t be caught short with uber as has happened to me , get there in time in comfort with great drivers brilliant and kind driver David on my last trip! Five stars highly recommend

18 december 2025
Review zonder uitnodiging
Logo Abetta

Antwoord van Abetta

Thank you so much for your fantastic review and five-star recommendation.

We’re delighted to hear that you rely on Abetta for all your airport runs and that our service continues to meet your expectations for comfort, reliability, and professionalism. Your kind words about David are especially appreciated — he’s a great member of our team, and we’ll be sure to pass your feedback on to him.

Thank you again for choosing Abetta. We truly value your continued support and look forward to looking after you on your next journey.

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