Academy Insurance Reviews 

Good service

So very helpful from start to finish

Keep sending documents to wrong person wish they would check email addresses first

Customer service was brilliant straight to the point got me the best deal five stars

Helpful and efficient

Great service from Mike regarding a slightly complex insurance issue, very helpful and lots of good knowledge about the products. The sort of insurance broker you would want to do businesss with.

Absolutely horrific service!!! I’m 7 and a half months pregnant and the amount of stress this company has caused me and my partner is completely unnecessary!! My partner is self employed and insures his van with them, a guy recently drove into the back of him 2 weeks ago now. He was supplied a replacement van to be able to work, however he started getting severe headaches and a bad neck, so went to the GP where he was put on medication for whiplash. He was never asked whether he could afford to pay for this replacement van they sent him however now he’s being asked to show bank statements from the last 3 months to prove he couldn’t pay for the replacement van. We also were told that the van has been deemed a total loss and they won’t repair it, however it’s still roadworthy, therefore tough!! My partner isn’t able to use the van as it is for work as the back door wont work at all which he uses all day everyday at work!! What service exactly we are paying for here is a mystery!! Every correspondence seems to suggest that this company aren’t capable of dealing with claims and retrieving the money owed by the other insurer!!! Incapable company!!! We will be warning all the van owners in work with my partner & any car owners we know to avoid this company at all costs!!!!! Cowboys!!!

Academy have been good with me for 5+ years. Recently had an absolute nightmare with them and they've been less than helpful. Tried to double my quote and i've cancelled the policy. I suspect they're under new management.

Good and competitive

Joe Allport was excellent and very patient when I needed to change the details a few times. Highly recommend.

Great customer service.

The representatives I dealt with were knowledgeable and helpful. They took the time to address concerns that were specific to my requirements and policy.

Harvinder listened to my set of requirements and sorted me out some excellent cover

Lady that dealt with our renewal was very helpful and informative as well as friendly.

Easy onboarging and good costumer service

I highly recommend this business.
Harvinder's customer service was excellent. I was completely impressed with her professionalism and customer service.
Quotes are fair and transparent - definitely value for money.

The usual efficiency and friendliness. Good price too.

Having had various calls which were very poor , today the young lady was helpful

Very helpfull

The pleasant and efficient manner of the staff I spoke with.