Acumen Mortgages Reviews 1.229

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the 5th time working with Paul Hodgson! Paul is absolutely fantastic, he makes the mortgage / remortgage process easy and absolutely no stress at all. Paul is always super responsive, knowled... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I used Acumen for the second time recently and both times I dealt with Grace Cooke. I can’t recommend Grace enough, she is so professional and efficient as well as being a lovely person. She always... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lee was absolutely incredible from start to finish. My situation changed multiple times during the process – including a job change and getting a new car, both of which could have caused delays... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience working with Mick as my mortgage advisor. After speaking to four other advisors who all told me it wasn’t possible for me to get a mortgage right now and that I’d need to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieel adviseur
  3. Tussenpersoon voor woningverzekering
  4. Verzekeringsmakelaar
  5. Verhuurdersverzekeringsmaatschappij
  6. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

This is the 5th time working with Paul…

This is the 5th time working with Paul Hodgson! Paul is absolutely fantastic, he makes the mortgage / remortgage process easy and absolutely no stress at all. Paul is always super responsive, knowledgeable and secured us a good rate. A huge thank you to Paul, we will
Definitely hope to work with you again.

25 mei 2026
Review zonder uitnodiging
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Antwoord van Acumen Mortgages

Thank you so much for your review. It’s been an absolute pleasure helping you for the fifth time and we really appreciate your kind words about Paul.

We’re delighted to hear that he made the mortgage process smooth and stress free while securing a great rate for you. Paul takes great pride in providing a responsive and knowledgeable service so your feedback means a lot.

We look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Keiran the mortgage advisor and Dawn…

Keiran the mortgage advisor and Dawn were absolute top class any problems they sorted it very very happy with there contribution 🍻

21 mei 2026
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Antwoord van Acumen Mortgages

Thank you so much for your lovely feedback!

We’re thrilled to hear that Kieran and Dawn provided excellent support throughout the process, we’ll be sure to pass on your kind words to them both. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Excellent company managing first time…

Excellent company managing first time buyer mortgage. Extremely efficient and pleasant to work with. Would definitely recommend.

21 mei 2026
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Antwoord van Acumen Mortgages

Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience with us, it was a pleasure supporting you through the process.

Wishing you all the best in your new home and we look forward to working with you again in the future,.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

I used Acumen for the second time…

I used Acumen for the second time recently and both times I dealt with Grace Cooke. I can’t recommend Grace enough, she is so professional and efficient as well as being a lovely person.
She always responded to any queries I had immediately, which is very rare these days.

Thank you Grace

26 november 2025
Review zonder uitnodiging
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Antwoord van Acumen Mortgages

Thank you so much for your lovely review and for choosing Acumen again. We’re delighted to hear that Grace provided such a professional and efficient service throughout your experience.

Grace always goes above and beyond for our customers, so your kind words will mean a great deal to her. We really appreciate you taking the time to share your feedback and look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

I have used Acumen for many years and…

I have used Acumen for many years and they make the process so easy to navigate and communicate throughout. Martin and the team do an excellent job and I would highly recommend them.

8 mei 2026
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Antwoord van Acumen Mortgages

Thank you for your review, we really appreciate your feedback and will be sure to pass your comments on to Martin.

We look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Excellent service

Very easy to deal with accumen, excellent communication and kept me up-to-date throughout and very responsive to queries

1 mei 2026
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Antwoord van Acumen Mortgages

Thank you for your excellent review, we really appreciate it.

We’re delighted to hear that you found Acumen easy to deal with and that our communication kept you informed throughout the process. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

30 april 2026
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Antwoord van Acumen Mortgages

Thank you for your review. We’re so pleased to hear you received excellent service and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Lee Walsh as been very helpful and…

Lee Walsh as been very helpful and helpful explained everything to us

1 mei 2026
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Antwoord van Acumen Mortgages

Thank you for your kind review. We’re delighted to hear that Lee was so helpful and took the time to explain everything clearly. We really appreciate your feedback and will be sure to pass your comments on to Lee.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Stress free

Stress free
Good communication
Very knowledgeable

1 mei 2026
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Antwoord van Acumen Mortgages

Thank you for your great feedback. We’re so pleased to hear that you found the process stress free and that our communication and knowledge helped to make your experience a positive one.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Seamus from the Acumen was so nice and…

Seamus from the Acumen was so nice and willing to make us home-owner. I appreciate it for this passion.

23 april 2026
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Antwoord van Acumen Mortgages

Thank you for your lovely feedback. We’re delighted to hear that Seamus made such a positive impression and was so supportive throughout your journey to becoming homeowners.

Congratulations on your new home and thank you for using Acumen. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Excellent

I recently used Acumen to arrange my mortgage and had a really positive experience from start to finish. Thank you to Nigel who was incredibly helpful, professional, and took the time to ensure I secured the best possible deal.

The whole process felt smooth and well-managed, and I always felt supported and informed along the way. I wouldn’t hesitate to recommend their services to anyone looking for mortgage advice.

20 april 2026
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Antwoord van Acumen Mortgages

Thank you so much for your review, we really appreciate it!

We’re delighted to hear that you had such a positive experience with us and that Nigel was able to support you throughout the mortgage process.
We understand how important it is to feel informed and confident when arranging a mortgage, so it’s great to know the process felt smooth and well managed from start to finish. I’ll be sure to pass your lovely feedback on to Nigel.

Thank you for using Acumen and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

We had a great experience working with…

We had a great experience working with Acumen as our mortgage broker. They were professional, responsive, and guided us clearly through every step of the process, making what can be a stressful experience feel much more manageable. We always felt well-informed and supported throughout. We are really happy with the service we received and would not hesitate to recommend them to others.

26 maart 2026
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Antwoord van Acumen Mortgages

Thank you so much for your kind words and for taking the time to share your experience.

It was a pleasure supporting you through your mortgage journey and we are delighted to hear that we were able to reduce some of the stress for you.

We look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, Jake was excellent and accommodating us every step of the way. Steph was also very helpful throughout the whole process, they both made the process smooth and easy to manage.

17 april 2026
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Antwoord van Acumen Mortgages

Thank you for your lovely feedback! We're so pleased to hear that Jake and Steph were able to support you every step of the way and make the process smooth and easy to manage.

Providing a stress free experience is what we strive for, so it’s great to know they delivered just that. We’ll be sure to pass on your kind words to them both!

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

I had a great experience working with…

I had a great experience working with Mick as my mortgage advisor. After speaking to four other advisors who all told me it wasn’t possible for me to get a mortgage right now and that I’d need to wait another year, Mick completely changed the situation.

He found me two mortgage options that none of the others even mentioned. That alone set him apart, but what I appreciated most was his honest and unbiased approach. He took the time to clearly explain both options and helped me choose the one that was genuinely best for my situation, without any pressure.

Mick was knowledgeable, proactive, and clearly went the extra mile to find solutions where others couldn’t. I’d highly recommend him to anyone looking for a mortgage advisor who actually explores all possibilities and puts your interests first.

1 april 2026
Review zonder uitnodiging
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Antwoord van Acumen Mortgages

Thank you so much for sharing your experience, this is fantastic to hear! We’re especially pleased that Mick was able to step in, explore options others hadn’t identified and help turn things around for you.

Providing clear, honest guidance without pressure is exactly what we aim for, so it’s great to know Mick delivered that and supported you in choosing what worked best for your situation.

Wishing you all the best in your new home, and we’re always here if you need anything in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

The team are very helpful and always on…

The team are very helpful and always on hand to answer any questions or talk you through it of you don't understand

16 april 2026
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Antwoord van Acumen Mortgages

Thank you so much for your kind feedback!

We're really glad to hear that as making sure everything is clear and easy to understand is important to us, so it’s great to know that’s been your experience.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Very happy with the service provided.

Very happy with the service provided.

20 april 2026
Review zonder uitnodiging
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Antwoord van Acumen Mortgages

Thank you for your review, we really appreciate it and we hope to with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Highly recommend it

I highly recommend Acumen Mortgages. My mortgage adviser, Gian Paolo Chighini, has been exceptionally professional and friendly throughout the entire process. He has been consistently supportive, responding promptly and clearly to all of my enquiries.
Thanks to his guidance and efficiency, everything felt smooth and straightforward from start to finish. I would confidently recommend his services to anyone looking for a reliable and knowledgeable mortgage adviser.

2 april 2026
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Antwoord van Acumen Mortgages

Thank you so much for your feedback, we really appreciate it!

We are so pleased to hear that you had such a positive experience with Gian and that he was able to make the process smooth and straight forward for you.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

Great service

Charlotte was amazing. Great advice and customer service throughout. Would highly recommend.

1 april 2026
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Antwoord van Acumen Mortgages

Thank you so much for your review! We’re delighted to hear that Charlotte provided you with great advice and excellent customer service throughout. We’ll be sure to pass on your lovely feedback to Charlotte and we hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

The team at Acumen Mortgages

The team at Acumen Mortgages, headed up by Mick Kirkman have been top class from start to finish at handling the application for my mortgage. As an overseas buyer of a UK property, the process was something that I genuinely thought could be a time consuming and complex one having lived out of the UK for some time. The way it has been handled for me by Mick and his team was a dream from start to finish. The process was so straightforward and smooth throughout and a lot of that was down to the clear and professional way that Mick handled everything and the super clear communication throughout from him and his time at all times. I would not hesitate to recommend Mick and Acumen and would also certainly use them again for any future similar transactions.

2 april 2026
Review zonder uitnodiging
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Antwoord van Acumen Mortgages

Thank you so much for your fantastic review! We’re absolutely delighted to hear about your experience with Mick and the team.

We understand that arranging a mortgage as an overseas buyer can feel complex and time consuming, so it’s great to know that Mick was able to make the process straightforward and smooth from start to finish. Clear communication and professionalism are exactly what we strive for, so your feedback means a great deal to us. We’ll be sure to pass on your kind words to Mick and the team.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Beoordeeld met 5 van de 5 sterren

We had a great experience with Acumen

We had a great experience with Acumen. Kieran and Dawn were great and managed to get our mortgage sorted within a week for a speedy house move. We will definitely use again and recommend to friends and family.

27 maart 2026
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Antwoord van Acumen Mortgages

Thank you so much for your review! We’re delighted to hear you had a great experience with Acumen.

It’s fantastic to know that Kieran and Dawn were able to get everything sorted so quickly and help make your house move a smooth and speedy one.

We look forward to working with you again in the future. Enjoy your new home!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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