My contact at Advance, Sylvie has been (and continues to be) absolutely great and nothing was too much trouble. Very pleasant, knowledgeable and efficient. This has been my first experience of signi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven... Toon meer
Bedrijf heeft geantwoord
I have used you once before as my umbrella accountants and so far to sign back up with you again has been faultless so I see no reason why things won't be as good as they were a few years ago. Erin P... Toon meer
Bedrijf heeft geantwoord
Had a lovely phone call with a person called Jess Day, she was very polite and and bubbly, made all complicated sounding questions simple to understand (English isn’t my strong point). We had a good l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ADVANCE CONTRACTING SOLUTIONS
Geschreven door het bedrijf
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Contactgegevens
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Verenigd Koninkrijk
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,8
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt payments issues quickly resolved
29 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Alan,
Thank you for your review! We are pleased to hear that your payments have been prompt and any issues have been quickly resolved.
I believe it was Rachel in the contractor onboarding team who was able to assist you with your latest query. Rachel always goes above and beyond for our contractors.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Advance are great to deal with
Advance are easy to talk to - no long queues on the phone and the person you get through to is always able to help.
A refreshing change to deal with and really friendly with nothing being too much trouble.
29 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Nik,
Thank you for the 5 star review! We pride ourselves on our world-class service here at ADVANCE so it's great to know this is being delivered. I have share this review with Amber on the contractor support team who assisted you with your latest query.
I have forwarded your review to Amber and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding past payments, or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review. I am pleased to hear you have received a good experience during your set up with ADVANCE. Emily who completed your onboarding always goes above and beyond for her contractors.
We are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Advance gave me confidence that they'll…
Advance gave me confidence that they'll achieve my goals.
Fast & efficient service.
27 juni 2026
Review zonder uitnodiging
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Colin,
Thank you for taking the time to leave a 5 star review! We're delighted to know the service being provided to you has given you confidence that we will achieve your goals.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Eugene,
Thank you for your 5 star review! I am pleased to hear Emily in the contractor onboarding team was friendly, patient, and helpful. I have share the review with Emily.
We really appreciate your feedback and are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Decent umbrella company and never had…
Decent umbrella company and never had any problems
22 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Christopher,
Thank you for your review! Emily from our contractor onboarding team completed your most recent onboarding. I have share you review with her and she is very grateful for the feedback.
At ADVANCE we value world-class service, from making the registration process as simple as possible while remaining compliant and SafeRec certified.
Thanks again,
The ADVANCE Team
Excellent change of umbrella company
I was recently forced to change umbrella companies for various reasons. I was quite happy with my previous company but it seems they were not complying with something or other.
Anyway, I don’t like change and was annoyed to have to change. However, I can only say nice things about Advance after three months with them. Customer support are always helpful with prompt replies. Fees were slightly less overall so win win.
I was given a choice of four companies to choose from and I think I chose the best one.
25 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good Morning Mark,
Thank you for taking the time to share your experience. We understand that changing umbrella companies isn't always something people choose to do, so we're delighted to hear that the transition to Advance has been a positive one for you.
I believe it was Amber from our Support team who assisted you, It's great to know that our Contractor Support team has been responsive and helpful, and that you've also benefited from our competitive margins. We work hard to provide a straightforward, reliable service, so your feedback means a lot to us.
Thank you for choosing Advance, and we're delighted you feel you made the right choice. We look forward to continuing to support you throughout your contracting journey.
Thanks again,
The ADVANCE Team
Helpful staff on end of phone no Chat…
Helpful staff on end of phone no Chat not etc..very well organised company for problem solving 10/10
23 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good Morning Andrew,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! World-class service is a top priority at ADVANCE, so it's very encouraging to know this is being delivered.
I believe it was my colleague Amber in our contractor support team who helped with all query's, we always goes above and beyond to help in whatever way possible. I have forwarded your review to Amber and she is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Re-registering with Advance
I have used you once before as my umbrella accountants and so far to sign back up with you again has been faultless so I see no reason why things won't be as good as they were a few years ago.
Erin Pearson has been extremely helpful and I'm very grateful for her efforts.
25 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Roger,
Thank you for Erin's 5 star review! Erin always goes above and beyond when onboarding our contractors. I have shared this review with Erin who is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Good service and knowledgeable staff
22 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Emmanuel,
Thank you for your fantastic 5 star review! I am pleased to hear you have experienced world-class service from Erin in our contractor onboarding team who completed your latest enrolment.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great communication and guidance
Great communication and guidance. Forms easy to fill and the staff are great with any help you require
22 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Steven,
Thank you for your 5 star review and sharing the fantastic service you have received! I believe it was Erin in the contractor on boarding team who completed your most recent set up. I have shared your review with Erin who is very grateful for the feedback.
We are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Alex,
Thank you for your fantastic 5 star review! I am please to hear you have experienced world-class service from our staff here at ADVANCE. I believe it was Erin from the contractor onboarding team who helped you with your onboarding.
We are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very nice with a very nice person…
Very nice with a very nice person thanks a lot for the time and be very kind
22 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Adam,
Thank you for your fantastic review! I believe it was Erin in out contractor onboarding team who helped you with your latest role. I have forwarded your review to Erin and she is very grateful for the feedback.
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
Thanks again,
The ADVANCE Team
The whole experience was quick and easy
18 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Alison,
Thank you for your 5 star review! Erin Pearson in the onboarding team completed your registration. I have forwarded your review to Erin who completed your setup and she is very grateful for the feedback.
I am glad this experience has been quick and easy for yourself, we try to make all changes as smooth as possible for all of our workers
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks,
The ADVANCE Team.
Erin Pearson she is really very polite…
Erin Pearson she is really very polite and she explained everything to me thank you 🙏
19 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Simona,
Thank you for your review! I have passed your fantastic review on to Erin in the contractor onboarding team. Erin always goes above and beyond for her workers.
At ADVANCE we ensure all information is given and explained thoroughly to ensure workers are fully aware of everything ADVANCE have to offer
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
Thanks again,
The ADVANCE Team
Efficient service …
Erin and the New Business team provided a great and efficient service in getting me on board for my assignment and answering the questions I had!
19 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Adam,
Thank you for your review! I have passed your fantastic review on to Erin and the contractor onboarding team. Erin and our onboarding team always goes above and beyond for our workers.
At ADVANCE we ensure all questions are answered thoroughly and explained effiecently
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
Thanks again,
The ADVANCE Team
Just started
I am new here,but I am so happy to work with Advance,they are so kindly.Thank you!
17 juni 2026
Review zonder uitnodiging
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Kameliya,
Thank you for your fantastic 5 star review and welcome to ADVANCE! I am please to hear your set up process has been world-class service here at ADVANCE. We always answer the phone within 3 rings, and you'll always speak to a person directly.
We are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The whole experience is a farce… a 15…
The whole experience is a farce… a 15 min call every hire to answer the same questions.
Poorly structured payslips.
Admin free on every pay and in construction most pay is weekly, over £100 per month for nothing.
If you have any queries don’t bother raising it with them as whoever’s on the phone will request a call back from another department and nobody will call back.
15 juni 2026
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Rory,
We are saddened to have received such a poor review. ADVANCE are committed to following the strict compliance guidelines set out by HMRC. These regulations are in place to ensure accuracy and transparency, which sometimes requires us to adhere to a structured process when discussing financial compliance. We understand that this approach can come across as rigid, but our priority is always to communicate with clarity while remaining fully compliant and remaining Safe Rec certified.
We are constantly reviewing our margins to ensure we remain competitive within the industry, whilst maintaining the highest levels of service to our Contractors.
I am saddened to hear that you have experienced delays when you have requested a call back. I have fed this back to our team.
If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
It's a pleasure
It's a pleasure, working. I would love to say is good because of the constant care and concern.
10 juni 2026
Review zonder uitnodiging
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Good morning Chisom,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We will always help our Contractors, from the initial registration call, all the way through to the end your assignment (and beyond!).
I believe it is my colleague Sylvie who is helping with your registration, I have forwarded your review to Sylvie and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions about payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Duplication
manual processes duplicate the clients systems which mean twice as much work for the contractor to get paid correctly. I wish I'd chosen a different company
1 juni 2026
Review zonder uitnodiging
Antwoord van ADVANCE CONTRACTING SOLUTIONS
Hello Andrew,
Thank you for taking the time to write your review. We understand the frustration with the processes that are required when starting a new contract - we have these processes in place to protect everyone in the supply chain, but we are not naïve to the fact that this can become tedious, especially when completing multiple temporary assignments. We try to make these processes as streamlined as possible, but we appreciate the feedback.
If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
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