Just completed my annual review. Great meeting with Emma, everything was clear and easy to understand. There was no hurry and nothing was too much trouble. Everything was clearly explained. Paystream... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Luke and Paystream really do make our business accounting lives so much easier. Easy portal to enter our information, timely reminders, and a very thorough and professional end of year call to make s... Toon meer
Bedrijf heeft geantwoord
Fast onboarding , the pay scales were explained in detail and very clear . There is always a helpful member of the team at the other end of the phone if there are issues. All in all a good experience.... Toon meer
I had a call today from a lovely lady called Rosa , she was very informative and helpful with getting me started on paystream. Along with a number and email information to get on board.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over PayStream
Geschreven door het bedrijf
We’re a leading umbrella company and provider of accountancy, tax, candidate screening and international payroll services services to both contractors and recruitment agencies. From the moment you sign up, you can expect nothing less than outstanding service, sound advice and straight-talking answers to your questions from a company that's run by qualified accountants.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
PayStream
Geschreven door het bedrijf
- Voted the UK's Best Umbrella Company & Contractor Accountant
- PayStream have been named both the UK's Best Umbrella Company & Contractor Accountant by an independent panel of judges at The Contracting Awards. Our aim, as a business, is to be the best provider of accountancy and payroll services in our market and these awards are proof that we are well on the way to achieving our goal.
Contactgegevens
Mansion House, Manchester Road, WA14 4RW, Altrincham, Verenigd Koninkrijk
- 0161 929 6000
- info@paystream.co.uk
- paystream.co.uk
4,7
Uitstekend
5K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Straightforward and easy to deal with
22 april 2026
Superb customer service
Superb customer service, excellent tools with great UI and prompt updates. Paid exactly as advised with great breakdown on payslip.
22 april 2026
Highly recommended
Professional, smooth, efficient, accessible and helpful.
What more could you ask for?
22 april 2026
Flawless service easy-to-use good…
Flawless service easy-to-use good customer service payments on time would recommend
22 april 2026
Highly recommended
Fast onboarding , the pay scales were explained in detail and very clear . There is always a helpful member of the team at the other end of the phone if there are issues. All in all a good experience.
22 april 2026
Easy to deal with and very helpful.
22 april 2026
Antwoord van PayStream
Thank you for the excellent review, we are so happy to hear how easy and helpful the team has been to work with.
- The PayStream Team.
Excellent service never had any issues…
Excellent service never had any issues and the response to any pay queries have been dealt with promptly and professionally.
22 april 2026
Antwoord van PayStream
Thank you for the excellent review and kind feedback, we are so pleased to hear the team has been so prompt and professional.
- The PayStream Team.
Smooth and easy customer care with easy…
Smooth and easy customer care with easy payment
22 april 2026
Antwoord van PayStream
Thank you for your excellent review, we really appreciate the 5 stars and kind words.
- The PayStream Team.
Reliable company
Reliable company. Very useful app and great communication with their customer service. Clear and available. I would work with them again in the future.
22 april 2026
Antwoord van PayStream
Thank you Ricardo, we are so pleased to hear the Customer Care team has been great and on hand.
- The PayStream Team.
Brilliant service
Brilliant service. Super easy on boarding and never an issue with being paid.
Easiest ive ever had it being a contractor.
22 april 2026
Antwoord van PayStream
Thank you Alan, we are so happy to hear your onboarding has been great and you've had an excellent experience.
- The PayStream Team.
Antwoord van PayStream
Thank you for the excellent review Richard, we are so pleased to hear the team has been so responsive.
- The PayStream Team.
I had a call today from a lovely lady…
I had a call today from a lovely lady called Rosa , she was very informative and helpful with getting me started on paystream.
Along with a number and email information to get on board.
22 april 2026
Antwoord van PayStream
Thank you Angela, we are so happy to hear your kind words about the team and will be sure to pass them on.
- The PayStream Team.
Great level of advice and detail given
21 april 2026
Antwoord van PayStream
Thank you Jon, we are so pleased to hear all the advice you've received has been excellent. We really appreciate the 5 stars.
- The PayStream Team.
Paystream refused to issue my P45
On the 17th March I made a request to leave my employer Paystream as I had been offered a permanent position with a different company.
I expected to receive my P45 within around two weeks, but this never arrived. In calling Paystream, apparently they forgot the conversation or chose to ignore me and on calling them back they refused to issue my P45 as I was still employed by them despite resigning weeks earlier. On the 25th March, I spoke to them again, only this time they acknowledged the conversation, but are still refusing to issue my P45. Apparently I have to wait till the end of June to receive a P60, despite the fact I have been employed by them for the six months and they have made a mistake, but of course are refusing to admit this. In the mean time I have been put onto Emergency Tax due to their mistake.
25 maart 2026
Review zonder uitnodiging
Antwoord van PayStream
Hi Steve, we're sorry to read your review however in order for us to look into this in more detail please can you respond to the request from Trustpilot to provide more information.
- The PayStream Team.
Excellent Service
Just completed my annual review. Great meeting with Emma, everything was clear and easy to understand. There was no hurry and nothing was too much trouble.
Everything was clearly explained. Paystream as always were highly professional.
21 april 2026
Antwoord van PayStream
Thank you Paul, we really appreciate the excellent review and kind words about the team.
- The PayStream Team.
Very professional and concise in…
Very professional and concise in providing all the information. A highly recommended service...keep up the great work!
20 april 2026
Antwoord van PayStream
Thank you for the kind words, we are so happy to hear how professional the team has been and that you would recommend us to other contractors.
- The PayStream Team.
Antwoord van PayStream
Thank you Junaed, we are so happy to hear how amazing the support you've received has been.
- The PayStream Team.
Antwoord van PayStream
Thank you Priyamvada, we are so happy to hear how clear and helpful the team has been.
- The PayStream Team.
Great Service and excellent proactive…
Great Service and excellent proactive tax advice!
16 april 2026
Antwoord van PayStream
Thank you Damian, we are so pleased to hear how excellent your experience has been with our umbrella company.
- The PayStream Team.
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