It was a really informative and interactive with the Portal, helping me be prepared for business. I know I have a knowledgable team at the end of the phone at any point with proactive follow ups also... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Really personable. Information given was clear, thorough and on point. Addressed any concerns and was able to answer all questions. The follow up email was delivered as promised…Great customer serv... Toon meer
Bedrijf heeft geantwoord
Kayleigh C was polite, professional with a good telephone manner. She explained everything very clearly, asking if things were understood before moving on She clearly knew what she was talking about... Toon meer
Bedrijf heeft geantwoord
I used PayStream for an about 4 1/2 years. Client support was first class - always available, helpful, efficient, delivered what they promised & on time.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over PayStream
Geschreven door het bedrijf
We’re a leading umbrella company and provider of accountancy, tax, candidate screening and international payroll services services to both contractors and recruitment agencies. From the moment you sign up, you can expect nothing less than outstanding service, sound advice and straight-talking answers to your questions from a company that's run by qualified accountants.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
Here are ten reasons why choosing PayStream makes Perfect Sense to contractors…
1. Brilliant customer service matters to us. A lot. We're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company (three times overall), Best Contractor Accountancy (five times overall), Best Verification & Screening Provider (two times overall for our Candidate Screening service) and Best Contractor Innovation (for our IR35 Comply review service) in The Contracting Awards over the years.
2. We're run by qualified accountants, meaning we're are always on top of industry legislation changes, ensuring that you are in the right service for your circumstance.
3. We've created our own suite of slick, efficient and user-friendly online tools that have been designed to make your life easier, and are constantly being updated by our in-house development team.
4. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
5. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
6. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 250 and counting. Our umbrella employees can also take advantage of our salary sacrifice scheme, saving them £100s each month in both PAYE and NI contributions whilst growing their private pension.
7. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
8. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
PayStream
Geschreven door het bedrijf
- Voted the UK's Best Umbrella Company & Contractor Accountant
- PayStream have been named both the UK's Best Umbrella Company & Contractor Accountant by an independent panel of judges at The Contracting Awards. Our aim, as a business, is to be the best provider of accountancy and payroll services in our market and these awards are proof that we are well on the way to achieving our goal.
Contactgegevens
Mansion House, Manchester Road, WA14 4RW, Altrincham, Verenigd Koninkrijk
- 0161 929 6000
- info@paystream.co.uk
- paystream.co.uk
4,8
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Provided all that i needed in simple…
Provided all that i needed in simple form
Very clear & concise thx
8 oktober 2026
Review zonder uitnodiging
Antwoord van PayStream
Thank you for the excellent review, we really appreciate the 5 stars.
- The PayStream Team.
Great service
8 oktober 2026
Review zonder uitnodiging
Antwoord van PayStream
Thank you Matthew, we really appreciate the excellent review for our umbrella company.
- The PayStream Team.
Antwoord van PayStream
Thank you Ian, we really appreciate the 5 stars!
- The PayStream Team.
Soph was extremely helpful in reviewing…
Soph was extremely helpful in reviewing my query and getting back to me.
8 oktober 2026
Review zonder uitnodiging
Antwoord van PayStream
Thank you for the excellent review John, we really appreciate the kind words and will be sure to pass them on to the rest of the team.
- The PayStream Team.
Clear guidance and helpful advice
Really personable. Information given was clear, thorough and on point. Addressed any concerns and was able to answer all questions.
The follow up email was delivered as promised…Great customer service…
Thank you for your continued support.
7 oktober 2026
Antwoord van PayStream
Thank you for the excellent review, we really appreciate the kind words and are glad to hear how personable and friendly the team has been.
- The PayStream Team.
Very good customer service
Very good customer service. I needed help understanding things and when I called, it was explained to me in a helpful, polite, and informative way.
7 oktober 2026
Review zonder uitnodiging
Antwoord van PayStream
Thank you Connor, we really appreciate the kind words and are so pleased to hear how helpful and polite the team has been.
- The PayStream Team.
Excellent experience
Very helpful and timely. Helped with the process and was able to speak with someone in person.
5 oktober 2026
Antwoord van PayStream
Thank you for the excellent review, it's great to hear how helpful the team has been.
- The PayStream Team.
Excellent Introductory call
The introductory call was clear, organised and delivered in a concise and professional way
7 oktober 2026
Review zonder uitnodiging
Antwoord van PayStream
Thank you Mike, we really appreciate your kind words about our umbrella company.
- The PayStream Team.
This is my first time using Paystream
This is my first time using Paystream, but the onboarding has been painless, and I expect everything else to be the same, all conversations had so far fill me with confidence everything is going to be done well.
7 oktober 2026
Antwoord van PayStream
Thank you Moz, we really appreciate the excellent review and are so pleased to hear the team has filled you with confidence.
- The PayStream Team.
Emma-Louise was very friendly and…
Emma-Louise was very friendly and explained everything clearly, the customer service experience I have had so far from PayStream has been excellent.
7 oktober 2026
Antwoord van PayStream
Thank you Charlotte, we really appreciate the kind words and will be sure to pass them on to the rest of the team.
- The PayStream Team.
Antwoord van PayStream
Thank you John, we are so pleased to hear how excellent the Contractor Care team has been.
- The PayStream Team.
Would definitely recommend
Always available for enquiries, always paid correctly and on time
6 oktober 2026
Antwoord van PayStream
Thank you for the excellent review Peter, we are so pleased to hear that you would recommend us to other umbrella company contractors.
- The PayStream Team.
Antwoord van PayStream
Thank you Paul, we really appreciate the excellent review and kind feedback.
- The PayStream Team.
Nothing was ever an issue
Nothing was ever an issue, payment was made on time, queries answered quickly and all staff I dealt with were polite and professional, exactly what you would expect from an employer.
6 oktober 2026
Antwoord van PayStream
We really appreciate the excellent review and are so pleased to hear how professional and polite the team has been.
- The PayStream Team.
Have been with Paystream for around a…
Have been with Paystream for around a year and were good until recently, where they have not paid my expenses for the last 2 months and have confirmed they will not be paying my third month. No response to my email as apparently very busy. I have told them I've no option but to leave and was told that there will be no chance of receiving expenses then as back payment as I will not have hours submitted to them. So in excess of a thousand pound lost. I will be going back to Smartwork and will not recommend Paystream to anyone which is a shame as like I said, they were good until now
6 oktober 2026
Review zonder uitnodiging
Antwoord van PayStream
Hi David, we're sorry to read your review. A team leader within the Contractor Care department has been in touch with you regarding your comments. Please do not hesitate to contact them directly if you would like to discuss this in further detail.
- The PayStream Team.
Minimal contact with but seem ok.
6 oktober 2026
Antwoord van PayStream
Thank you for the review, we appreciate the feedback.
- The PayStream Team.
Great Client Service
I used PayStream for an about 4 1/2 years. Client support was first class - always available, helpful, efficient, delivered what they promised & on time.
6 oktober 2026
Antwoord van PayStream
Thank you for the excellent review, it's great to hear how helpful and efficient the team has been.
- The PayStream Team.
Recommended to me by my agency
Recommended to me by my agency. Absolutely no problems, prompt onboarding and payment
6 oktober 2026
Antwoord van PayStream
Thank you for your excellent review, we are so pleased to hear that you would recommend us to other contractors.
- The PayStream Team.
Consistently reliable
I previously used a different company which had its moments and was recommended PayStream who have been consistently easy to access and reliable.
10 september 2026
Antwoord van PayStream
Thank you for the 5 stars, we are so pleased to hear that you would recommend us to other umbrella company contractors.
- The PayStream Team.
Great Experience
I had a great experience with Paystream. The team is professional, friendly and quick to respond.
6 oktober 2026
Antwoord van PayStream
Thank you Ali, it's great to hear the team has been so friendly and professional. We really appreciate the 5 stars!
- The PayStream Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.