Advanced Damp Ltd Reviews 

104
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Chris Baxter was excellent at carrying out the the damp survey, took his time and explained everything that would help with our problem.

Beoordeeld met 5 van de 5 sterren

The visit to survey the damp issue by Lionel was satisfactory iin that he explained what was to be done clearly as I'm a widow no longer having my husband to explain things. He did however speak... Toon meer

Beoordeeld met 1 van de 5 sterren

Con artists - avoid. Ruined a room, refused amend poor quality work and demanded for full pay. No proper complaints procedure. Job Certificate not issued. Be careful - they are not insured from d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Advanced Damp were super quick to respond to my enquiry. Lionel arrived two days later and carried out and extensive survey and explained everything thoroughly to my partner and I. Lionel knew we were... Toon meer

Bedrijfsgegevens

  1. Aannemersbedrijf
  2. Vochtweringsbedrijf

Geschreven door het bedrijf

Advanced Damp is widely recognised as one of the market leaders in damp proofing and property care across the South East of England. Our team of specialists provide advice and guarantee-backed repair treatments for damp problems. Our services include: Damp proofing Rising damp Damp Surveys Basement & Cellar Tanking Waterproofing Mould removal Condensation Woodworm Dry rot or wet rot infestations Rendering Our property care experts have over 30+ years of experience and offer fully refundable damp surveys. We are open weekdays till 6pm and Saturdays till 5pm. As the experts in our industry, Advanced Damp aim to offer exceptional service and the most competitive price for your needs. Over 10,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

104 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(104)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great job

Fairly priced. Reliable. Prompt. Efficient. Super happy we chose Advanced Damp. I've recommended to all my friends and family!

1 februari 2024
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Antwoord van Advanced Damp Ltd

Thank you Meera

Beoordeeld met 5 van de 5 sterren

Great service!

I was really satisfied with the service provided by Advanced Damp. They were a very hard-working team and I will definitely be recommending to my friends and family!

11 januari 2024
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Antwoord van Advanced Damp Ltd

Thank you for taking the time to share your thoughts about your experience with our company. We truly appreciate feedback from all sources, as it helps us continuously improve our services.

We're thrilled to hear that you found our services professional and transparent. Our team works hard to ensure that every customer feels valued and receives top-notch service.

If you ever have any further feedback or suggestions, whether as a customer or an observer, please don't hesitate to reach out. Your insights are invaluable to us as we strive to enhance our offerings.

Thank you once again for your kind words, and we look forward to serving you or anyone you may recommend in the future.

Beoordeeld met 5 van de 5 sterren

5 Star.

5* All round. From the Customer service to the workmanship nothing was too much trouble. Highly recommended and i will not go anywhere else after my experience with these guys. 1 very satisied customer! Thanks again.

11 januari 2024
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Antwoord van Advanced Damp Ltd

We greatly appreciate you taking the time to share your thoughts about our services. It's always rewarding to receive feedback from those who have interacted with our company.

We're delighted to hear that you found our services to be professional and transparent. Our team is dedicated to providing a positive experience to all our customers, and your feedback reaffirms our commitment to excellence.

Once again, thank you for your kind words, and we hope to have the opportunity to serve you or your acquaintances in the future.

Beoordeeld met 5 van de 5 sterren

Great experience with Advanced Damp Ltd

Thoroughly recommend Advanced Damp Ltd. Sam was extremely helpful and everyone else. Prompt,efficient, great job won’t hesitate to use them in the future!

19 december 2023
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Antwoord van Advanced Damp Ltd

Thank you for taking the time to share your thoughts about your experience with our company. We truly appreciate feedback from all sources, as it helps us continuously improve our services.

We're thrilled to hear that you found our services professional and transparent. Our team works hard to ensure that every customer feels valued and receives top-notch service.

If you ever have any further feedback or suggestions, whether as a customer or an observer, please don't hesitate to reach out. Your insights are invaluable to us as we strive to enhance our offerings.

Thank you once again for your kind words, and we look forward to serving you or anyone you may recommend in the future.

Beoordeeld met 5 van de 5 sterren

Really recommend Advanced Damp

Really recommend Advanced Damp - great service, friendly, reliable team. I had lots of questions about the damp proofing process and Sam and his team were happy to talk me through it. 10 out of 10!

3 januari 2024
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Antwoord van Advanced Damp Ltd

Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service

We had an excellent experience with Advance damp Ltd. They quoted fair price and prompt service. Job completed to good standard.

8 januari 2024
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Antwoord van Advanced Damp Ltd

Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.

Beoordeeld met 5 van de 5 sterren

We are very pleased with the works

We are very pleased with the works
Fairly priced the work and completed to a high standard.
Professional , very knowledgeable and clean, a real eye for detail and a joy to have hired .
I would definitely recommend Advanced Damp to friends and family

15 december 2023
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Antwoord van Advanced Damp Ltd

Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.

Beoordeeld met 5 van de 5 sterren

The company did a fantastic job

The company did a fantastic job. All of those involved were extremely helpful and friendly and put a lot of effort into clearing up once they were done. We are very pleased with the result and would recommend them

15 december 2023
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Antwoord van Advanced Damp Ltd

Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.

Beoordeeld met 5 van de 5 sterren

A job well done

I recently had an internal wall treated for rising damp by Advanced Damp. The treatment took 2 days to complete and Sam did a great job. He arrived on both days when he said he would and although I knew it was going to be a messy job, he kept the mess to a minimum, and cleared up really well when he finished the job.

The plaster has now dried and it’s a really smooth job. It’s now ready to be decorated.

I’m really pleased I went with Advanced Damp to get the rising damp remedied.

20 november 2023
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Antwoord van Advanced Damp Ltd

Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.

Beoordeeld met 5 van de 5 sterren

Happy with work done…

We were very happy with how Advanced Damp carried out our recent work. They were punctual and very pleasant and cleaned up well afterwards. All done on schedule. I am happy to recommend them based on our experience.

15 november 2023
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Antwoord van Advanced Damp Ltd

Thanks Helen!

Beoordeeld met 5 van de 5 sterren

Advanced Damp damp-proofed a major room…

Advanced Damp damp-proofed a major room for us very successfully a couple of years ago. Very quick and took great care to protect the rest of the property from mess and cleared up beautifully. Recently we called them out to quote of another piece of work. Instead of doing that, they recommended ways to remediate the problem that would not require work from them - commendable honesty in this day and age.

21 september 2023
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Antwoord van Advanced Damp Ltd

Thank you Henry

Beoordeeld met 5 van de 5 sterren

Advanced Damp were recommended to me by…

Advanced Damp were recommended to me by a friend to do a damp survey report as I am selling my property and the buyer's surveyor requested one. They arrived early, was happy to wait for me to arrive and quickly told me that there was no work required as all of the readings were satisfactory.

19 september 2023
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Antwoord van Advanced Damp Ltd

Thanks you for the kind feedback Bradley

Beoordeeld met 5 van de 5 sterren

They will restore not only your home…

They will restore not only your home but also your faith in humanity. They are honest, provide an accurate assessment and offer fair prices. Always on time. Toni is amazing, she is professional and understands the pain a disrepair can cause in your life. She provided great support. They are helpful and respectful of you and your property. The guys who came to execute the job were very professional and honest, delivering good quality work. Thank you very much!

18 september 2023
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Antwoord van Advanced Damp Ltd

Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.

Beoordeeld met 5 van de 5 sterren

Outstanding works by Advanced Damp

Advanced Damp did an excellent job on our factory damp proofing. The whole process was clear, and efficient. The team are extremely knowledgable and friendly. I highly recommend using them if you are in need of damp proofing works.

22 augustus 2023
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Antwoord van Advanced Damp Ltd

Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.

Beoordeeld met 5 van de 5 sterren

Nothing but good things to say about…

Nothing but good things to say about this company. I started with a damp survey because I wasn't sure what kind of damp I had. I ended up having rising damp, as well as penetrating damp. I was able to meet the surveyor, so he walked me through everything and explained the treatments for each, which was great! I decided to move forward which the quote and they discounted the price of the survey, so I was really glad I started with the survey since it became free. The job took a few days, but the contractor Keith was very friendly, so I didn't mind having him in my house. He was respectful and cleaned up after the work was completed. Looks as good as new!!!! Very happy!

22 augustus 2023
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Antwoord van Advanced Damp Ltd

Thank you for the review Baylee. We are glad to hear you were pleased with our service.

Beoordeeld met 2 van de 5 sterren

Disappointed in customer service

Looks like I’ve been unlucky with the service compared with most. Firstly I was doubled booked in, then I had two surveyors turn up at the same time who clearly were put out by this and caused an uncomfortable situation. The surveyor I had was condescending and quite intimidating and made me feel silly for asking questions (I don’t know about damp and buildings, that’s why I have paid for a survey!). It’s been 2 weeks and we have still not received the survey, despite chasing. Won’t be moving forward with them following the survey I’m afraid (if I ever receive it!).

28 juli 2023
Review zonder uitnodiging
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Antwoord van Advanced Damp Ltd

Hi, We apologise for the experience you had with us. This certainly doesn't reflect the level of service we strive to provide at Advanced Damp. We deeply regret any inconvenience caused during the survey process. In return we have offered you full refund as our apology.

Your feedback is extremely valuable to us, and we take your concerns seriously. We're investigating the situation internally to understand what led to the double booking and the discomfort you faced with the surveyors. We are committed to addressing these issues and ensuring they do not happen in the future.

Regarding the delay in receiving your survey report, I understand your frustration. We're actively working to expedite the process and ensure you receive the report as soon as possible. If there's anything else you would like to discuss or any questions you have about the survey results once you receive them, please don't hesitate to reach out to our customer service team.

We appreciate your honesty and hope you'll give us another chance to provide you with the quality service that we're known for. Your satisfaction is important to us, and we're dedicated to making things right.

Thank you for bringing this to our attention, and we look forward to the opportunity to regain your trust.

Best regards,
Sam
Customer Relations
Advanced Damp

Beoordeeld met 5 van de 5 sterren

ASK FOR LEAH !! GREAT SERVICE

ASK FOR LEAH !!! GREAT COMPANY GREAT SERVICE WENT TO SITE DONE THE SURVEY AND ISSUED THE REPORT ONCE PAYMENT AND EVEN GAVE ME THE REMEDIALS PROMPTLY WILL BE USING THEM FOR ALL MY DAMP SURVEYS MOVING FORWARD !

THANK YOU LEAH

24 april 2023
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Antwoord van Advanced Damp Ltd

Thank you for the feedback. We are pleased to hear you were satisfied with our service. Best Regards, Advanced Damp Ltd

Beoordeeld met 5 van de 5 sterren

I had a damp survey done by Stuart

I had a damp survey done by Stuart. He was a lovely guy and explained everything in clear detail so I could understand before we had the work carried out. Really satisfied with the service

17 maart 2023
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Antwoord van Advanced Damp Ltd

Hi Bruce, That is great to hear! We really appreciate your positive feedback

Beoordeeld met 5 van de 5 sterren

Brilliant damp proofing company

Brilliant damp proofing company. My property was in a terrible state when the work begun. We had severe condensation causing a build up of mould on the walls. The walls were cleaned efficiently and safely, they then repainted them with a anti condensation paint, and installed a PIV ventilation system. After 6 weeks my home is completely free of mould. I couldn't be happier with the results

16 maart 2023
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Antwoord van Advanced Damp Ltd

Thanks for the great feedback Randy

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