Chris Baxter was excellent at carrying out the the damp survey, took his time and explained everything that would help with our problem.
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Lees wat reviewers zeggen
The visit to survey the damp issue by Lionel was satisfactory iin that he explained what was to be done clearly as I'm a widow no longer having my husband to explain things. He did however speak... Toon meer
Con artists - avoid. Ruined a room, refused amend poor quality work and demanded for full pay. No proper complaints procedure. Job Certificate not issued. Be careful - they are not insured from d... Toon meer
Bedrijf heeft geantwoord
Advanced Damp were super quick to respond to my enquiry. Lionel arrived two days later and carried out and extensive survey and explained everything thoroughly to my partner and I. Lionel knew we were... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Advanced Damp is widely recognised as one of the market leaders in damp proofing and property care across the South East of England. Our team of specialists provide advice and guarantee-backed repair treatments for damp problems. Our services include: Damp proofing Rising damp Damp Surveys Basement & Cellar Tanking Waterproofing Mould removal Condensation Woodworm Dry rot or wet rot infestations Rendering Our property care experts have over 30+ years of experience and offer fully refundable damp surveys. We are open weekdays till 6pm and Saturdays till 5pm. As the experts in our industry, Advanced Damp aim to offer exceptional service and the most competitive price for your needs. Over 10,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded.
Contactgegevens
58 Western Road, HP23 4BB, Tring, Verenigd Koninkrijk
- 0800 861 1952
- Info@advanceddamp.co.uk
- advanceddamp.co.uk
4,5
Uitstekend
104 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Lovely team from start to finish
Lovely team from start to finish. Sam who undertook our job was nice, professional, and took great care of our home which was very difficult with such a dusty job.
8 maart 2023
Review zonder uitnodiging
Antwoord van Advanced Damp Ltd
Thanks David. If you need help with anything in the future, you know where we are. Regards, Advanced Damp Ltd
Advanced Damp Limited seem legitimate…
Advanced Damp Limited seem legitimate but I am wondering if they are a fraud. The reviews here are amazing, they have a website that looks legitimate and they are registered at companies house. And so I contacted them. They did a survey which I paid for in advance. Then when they came to do the job, they came up with new issues that the costly survey had not spotted. I then had to decide whether or not to add to the already expensive job at hand while I was losing confidence in the process. But that was not the worse of it. They turned up a day late to the job and did not do much while there. They then failed to turn up again. This is after I have already paid for 50% of a very expensive quote. When chasing them, I was getting fobbed off with worker buying materials or owner is abroad while my tenant was having to take time off work over several days expecting them to turn up. I still don't know if they will come and do the work or whether I have been scammed. Has anyone else had this experience with them?
20 februari 2023
Review zonder uitnodiging
Antwoord van Advanced Damp Ltd
Hi Mona, Thank you for taking the time to leave a review. We're sorry to hear that you had a negative experience at our business. We take all feedback seriously and we appreciate you bringing this to our attention.
We apologise for any inconvenience or frustration caused. We strive to provide a high level of service and we're disappointed that we fell short in this instance.
We are glad the issue has now been addressed.
Thank you again for your feedback and we hope to have the chance to make a better impression in the future.
Sincerely,
Sam
I highly recommend advanced damp Ltd…
I highly recommend advanced damp Ltd and staff member Stephen for walking me through the process and answering every single question I had to ask.
Based on a damp survey carried out, I was able to pull out of buying a flat that could have cost me more in the future due to damp and condensation issues in the loft. I was fortunate to find everything out from a survey that wasn’t very expensive beforehand.
Will also consider using again for more surveys as still hunting for a flat, thanks guys for your hard work.
23 januari 2022
Review zonder uitnodiging
Antwoord van Advanced Damp Ltd
Dear Raj
Thank you so much for your positive review! We're thrilled to hear that you had a great experience at our business.
Your feedback means a lot to us and helps us continue to improve our services.
We're so grateful that you chose our business and we look forward to serving you again in the future. Please don't hesitate to reach out if you have any questions or concerns in the meantime.
Thanks again for your review, and have a great day!
Sincerely,
Advanced Damp
damp and mould problem
I was looking for damp and mould solution for a long time and advanced team were the first and very prompt one to respond and provided the solutions for my problem.They are friendly but professional. They value the time of customer and provides services on time.I would definitely recommend them to my friends and family in future if they have similar issues.
8 december 2022
Review zonder uitnodiging
Antwoord van Advanced Damp Ltd
Thank you for sharing your positive feedback! We're thrilled to hear that you found our services professional and transparent. Your satisfaction is our top priority, and we look forward to serving you or anyone you refer in the future.
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