Advantage Finance has been a great company to work with. They are thoughtful, courteous, professional and very creative in approach, rather than mechanical. The agent that handled my call today, Sophi... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Jemma was very helpful and accommodating, particularly in unwinding a purchase where I was not happy with the car and returned it. We found another and she worked to get the finance arranged quickly.... Toon meer
Amy was such a lovely person. She was very empathetic and understanding of my situation. She gave me clear options for resolving the issue and also advised me on other things that could help. I really... Toon meer
Advantage Advisers are always helpful, with great customer service support I would highly recommend them. Beth was very helpful today when I spoke to her she advised me to pay fortnightly as I get pai... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Contactgegevens
Grimsby, Verenigd Koninkrijk
- info@advantage-finance.co.uk
- advantage-finance.co.uk
4,8
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 51% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Yeah my fault they try to contact me…
Yeah my fault they try to contact me but it was my old number I rang them back they was super helpful and I recommended these to anyone that needed a new car there the best 😃😃👊🏻👊🏻
11 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review Keith.
We really appreciate your feedback—it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
Kind regards,
Advantage Finance
I was on the phone to Dee absolutely…
I was on the phone to Dee absolutely amamzing person and there customer service is amazing to they helped me understand everything spoke slower repeated them selfs just so I can fully understand and helped me with the best outcome 10/10 experience Thanktou again
11 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review Jasmine. We will ensure Dee receives your kind words.
Kind regards,
Advantage Finance
Chloe was very professional and…
Chloe was very professional and helpful. Definitely an asset to the customer service team.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Chloe receives your kind words.
Kind regards,
Advantage Finance
Excellent
Aaron today, along with the rest of the team have been really supportive in my current financial situation. Excellent customer service from all. Just need those winning lottery numbers from Aaron now to top it off!
10 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review Ian.
We really appreciate your feedback—it’s great to hear that our team delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will ensure Aaron receives your kind words.
Kind regards,
Advantage Finance
Rachel Baker-Morton 5* Service!
I spoke to Rachel from the customer repayment team to help me with my account. Unfortunately I had problems with my account due to unforeseen circumstances (nothing to do with Advantage, you have all been brilliant) which in turn had an impact on my mental health due to stress and worry. Rachel spoke with me today, calmed me down significantly (after bursting into tears) and talked me through how she was going to help me and what I needed to do. Rachel informed me of everything she was doing on the other end of the phone and spoke with empathy, understanding and compassion. Towards the end of the call I felt a weight had lifted off my shoulders and this was all thanks to Rachel, for not only sorting my account out and setting out a good plan, but for simply understanding that life doesn’t always go to plan and you can have bad times, you just need to reach out for support. Rachel actually said on the end of the call ‘you sound like a new woman’ and honestly, I felt it too… and again, this was all down to rachel and her caring and helpful attitude! So Rachel, I truly hope this feedback is fed back to you, I can’t thank you enough for your help and support this afternoon. You deserve a pay rise (and extra annual leave!!)
10 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review Josie.
We really appreciate your feedback—it’s great to hear that Rachel delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Rachel and her manager.
Kind regards,
Advantage Finance
Gemma Patterson and other staff have…
Gemma Patterson and other staff have been great throughout the process. Always professional and easy to talk to.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Gemma receives your kind words.
Kind regards,
Advantage Finance
Aaron was very friendly
Aaron was very friendly and sorted out the issue I was calling about. What more could you want.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Aaron receives your kind words.
Kind regards,
Advantage Finance
Really helpful and polite
8 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Great customer service
Always stress free dealing with Advantage, the customer service agent I spoke with today was polite , friendly and totally understanding on my current situation and genuinely wanted to help me solve my issue.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
I had to have a very difficult…
I had to have a very difficult conversation with Sophie today. She went above and beyond to help me. She was kind, considerate and truly amazing at a very difficult time.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review Julie. We will ensure Sophie receives your kind words.
Kind regards,
Advantage Finance
Top class service
A company that will help you when you need it! Really nice people to talk to.
Would recommend.
Best Customer Service!
7 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Chloe was very helpful and…
Chloe was very helpful and understanding, she resolved the issues that I had. Had a pleasant interaction. Thank you
7 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Chloe receives your kind words.
Kind regards,
Advantage Finance
Jenny was amazing
Jenny was amazing - sorted my issue out. Was very polite and very informative. Thank you
7 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Jenny receives your kind words.
Kind regards,
Advantage Finance
Had a customer who was ready to pay out…
Had a customer who was ready to pay out but app had expired by one day, messaged Danny and was sorted and paid out a few hours later. Great Service as normal
6 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Danny receives your kind words.
Kind regards,
Advantage Finance
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review Denise, we really appreciate your feedback.
Kind regards,
Advantage Finance
Very professional and helpful
Very professional and helpful. Excellent
5 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Thank you for taking the time to leave us a review Jennifer, we really appreciate your feedback.
Kind regards,
Advantage Finance
Chloe was friendly
Chloe was friendly, understanding, and straight to the point.
A really pleasant experience, and problem was resolved efficiently and fast.
She even checked in on how I was feeling about the car they gave me finance for.
Those little extra bits of service go a lomg way
5 stars.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Hi Liam,
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Chloe delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Chloe
Kind regards,
Advantage Finance
Really good
The best one Amy , really helped me out . She was so professional and walked me trough the process.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Hi Alexandru,
Thank you for taking the time to leave us a review.
We will ensure Amy receives your kind words.
Kind regards,
Advantage Finance
Rachel B gave top notch service today…
Rachel B gave top notch service today with a problem I had, her knowledge and experience is impeccable! Rachel went above and beyond to put me at ease and help, lovely lady to speak with, thank you for your amazing service
5 augustus 2026
Review zonder uitnodiging
Antwoord van Advantage Finance
Hi Julie,
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Rachel delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Rachel.
Kind regards,
Advantage Finance
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.