Well, the part number I've been looking for for like a month, Alex found it and delivered it on time. In this industry, time is in the essence, so I'm glad he took my rfq and made it real, because it... Toon meer
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Lees wat reviewers zeggen
This place is full of scammers. Please do not buy from them. They refuse to provide a return label for a product that cost hundreds and intentionally forced a different product to get “stuck” at a Fed... Toon meer
I had an issue with a UPS unit sent to me. AEONFLY was very responsive to phone calls and emails and was flexible working with me to get unit functional and responded favorably to refund my expenses... Toon meer
Barry Coleman recently went above and beyond by tracking down an obsolete Dell part we urgently needed. Not only did he locate the rare component, but he also had it delivered to us within just a few... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are Hardware Reseller and EOL parts supplier and we work with worldwide customer and provide our best services....
Contactgegevens
DELAWARE, 19703, CLAYMONT, Verenigde Staten
- +1 (888) 206-7490
- sales@aeonfly.com
- aeonfly.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 7% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
great service for alex anderson
great service for alex anderson
Exceptional Customer Service
Barry Coleman was very helpful and went above and beyond to try to complete my order. He had no problem issuing a refund and cancelling my order when the specific item was not available.
Purchase went fine.
Purchase went fine.. Barry definitely was veeeery helpful!
This place is full of scammers
This place is full of scammers. Please do not buy from them. They refuse to provide a return label for a product that cost hundreds and intentionally forced a different product to get “stuck” at a FedEx facility that also cost hundreds, by sending it to the wrong address.
Awesome customer service!
Barry Coleman recently went above and beyond by tracking down an obsolete Dell part we urgently needed. Not only did he locate the rare component, but he also had it delivered to us within just a few days. Barry consistently delivers outstanding results, and we truly appreciate his dedication!
Hero
Well, the part number I've been looking for for like a month, Alex found it and delivered it on time. In this industry, time is in the essence, so I'm glad he took my rfq and made it real, because it was a little piece but if you don't deliver complete, no matter if its a cable, you lose the project, and Alex makes us win. Thanks a lot.
Helpful and great communication
Alex was extremely helpful and was in constant communication during the process. Would buy from them again.
Quick and honest reply
Quick Resolution to issue with a UPS unit sent to me
I had an issue with a UPS unit sent to me. AEONFLY was very responsive to phone calls and emails and was flexible working with me to get unit functional and responded favorably to refund my expenses. Not many internet based store fronts have a phone number and a person to talk to (vs online forms) - but they do, so thank you!
Laptop would not turn on
The product was not tested for functionality prior to shipping and arrived not working. I sent it out locally for repairs and was told I could no longer return it, although I did notify the company ahead of time I would be seeing a technician. Otherwise, they were responsive and even reached out to offer me a better product from the original one I had ordered. Overall a mixed experience with this company.
I received the incorrect order and…
The customer service rep contacted me promptly and is helping me find the correct cable and refunding me for the incorrect cable.
Go with your gut.
These cats seriously hate negative reviews and will bomb your email and phone. So I am editing this review to get them to stop.
My experience wasn't good. My advice call and verify your SKU if you're thinking of doing business. Do not trust their website at all, be it pricing or stock. All subject to change.
Advertised new item was refurbished, no tracking details for days
I bought what was listed as a new item. A day later someone called me to tell me it was refurbished and whether I wanted to proceed with the purchase. I decided to purchase it anyway and did not receive tracking info for several days. Had to call to find out the status of my purchase. In the end I received the item and so far it works fine.
Great purchase experience
Great customer service with contact before shipping to ensure I was aware of product being new but open boxed. Product was shipped promptly and was as promised. Great experience.
The help on the phone was professional…
The help on the phone was professional and informative and they never neglected my questions about where my package was. Then package arrived and it was right.
Arrived with a broken case stand
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