AeonFly, Inc Reviews 

The battery arrived and would not charge at all, which was frustrating. However, the company made the situation right. The refund process was simple, quick, and hassle-free, and their customer service team was responsive and helpful throughout. While I was disappointed with the defective battery, I was impressed by how professionally the issue was handled. Great customer service and an easy refund experience.

Received product quickly. It was well packaged. I had an address issue and they called me immediately. The product was sold out online everywhere. I paid a little more for it but I’m glad I did.

We had a great experience w/ Barry & this company. It was our first time using them and we would definitely use again. They seem to really care about their customers; they were professional & responsive. They are now on our list of vendors...look forward to next time. Thank you.

It was exactly what I ordered.

Barry Coleman was great! Help to me to find the product I am looking for and confirmed the inventory.

I’ve never used their services or purchased anything from them before. I only came across them because my credit card had been compromised and used for an unauthorized transaction on their platform.

I contacted their customer service, and they immediately verified the issue and blocked the transaction, preventing any money from being taken from my account.

While I can’t review their products, I can confidently say they demonstrated honesty and reliability. They definitely seem like a company you can trust.

Product worked perfectly and arrived promptly.
Goo Work !

AeonFly had what I needed and was the exact replacement hardware as described to match existing components. A very responsive company with fast shipping!

UPDATE: the shop reached out to me once again and said they will ask trustpilot to delete this review, this is the second time they’re asking me to remove a negative review. Once again: most terrible service I ever got.

I bought earbuds from AeonFly in March 2026. The first pair arrived with a broken case that wouldn’t close. They sent a replacement open-box white pair. Those were defective too — muffled sound, weird noises, like they’d been wet.
Support said they “look fine” and that the problem happens with every pair because of the weather. They only agreed to a return after I mentioned a chargeback, and even tried to charge me a 25% restocking fee.
As soon as I left a negative review they emailed me asking me to remove it so they would send the refund label. They only sent the label after I deleted the review.
Won’t buy from them again. Stay away

Glad with the purchase

I was shopping on the AeonFly site looking for a HDD. It was $422, but I needed 4 matching for a Network Video Recorder. Seeing the item was in stock but not knowing if they had 4 matching I contacted the chat to ensure that I would not be short shipped nor sent drives that were not matching. "Barry" kept asking irrelevant questions, in order for his colleagues raise the price to $798.

Barry confirmed my order, sent it quickly and confirmed that I received it.

In my case, it was an order to Europe. Even though there were some hurdles to overcome, the staff remained friendly and helpful.

Thank you very much.

Good experience fast shipping in great packaging great response time from representative and guidance will definitely buy again

I purchased a hard drive, that showed in stock - all was great. The next day I contacted the company to get the tracking number for shipment, and while I was waiting, I looked on the siteand noticved the price trippled on the site for the hard dirve I purchased. The contact person said the order is in-process and I will get the tracking information shortly. Then I get a phone call I'm sorry the product is out of stock.

I had a very good experience,excellent company

I had a cancelled order for a hard-to-find, discontinued part, but the team at Aeonfly went above and beyond to source the exact new-condition part for me. They were truly one of the only suppliers who could deliver!

The communication throughout the process was excellent. Despite a small, final issue with import charges (as a result of sourcing), the team was responsive and helped clarify the situation quickly. I was happy to pay the reasonable additional cost for them to secure this rare item.

I would absolutely recommend Aeonfly and will certainly be keeping them in mind for any future orders. They provided fantastic service and a great solution to a difficult sourcing challenge. Thank you!

Exactly what I ordered and received in a timely fashion. Worked great after an easy installation. Eaton has quality products to support critical technology operations.