Aeroflux Reviews 

Bought fort building kit with next day delivery and didn’t arrive until 4 or 5 days later, missing its intention as a birthday present. The item that arrived looked worth £9.99 at best rather than £39.99. A small box with what can only be described as containing as approx 100 green straws. I could have cried. Responses to my emails eventually came but seemed AI generated in our opinion. Just dreadful and would never use again or could not recommend.

It is a shame there isn’t an option for 0 Stars.
This company have taken £289.99 of my money nearly 4 weeks ago and have refused to refund it despite me not having the item. I get the occasional customer service email from Sarah, however I have basically been robbed of £289.99.
It looks like I will have to go through my bank to get a refund….. I shall keep you posted….

Excellent communication and service from this company, would recommend

DO NOT BUY FROM THIS COMPANY! I bought one of their children's den building kits - for £39.99

It arrived and honestly, it must have cost £2 to make. The pieces don't fit together properly, and take over 3 hours to make the den - even then it is wobbly and the "tent" it comes with is a piece of cloth that doesn't fit and looks terrible. The company said they would only refund me if I sent the item back "tracked" and offered me 40% refund. I honestly, feel so scammed. They then said if I gave a good review on trust pilot they would give me £5 Amazon voucher. This is not a legitimate company and I would strongly recommend NOT purchasing anything from them. The item wasn't worth returning and this company is scamming people.

This company are con artist and there so called company is running from a home address which would explain why they dont give refunds quick enough taking your money but wont refund it avoid this useless fake poor quality items at all cost dont waste your money on there poor fake products

0 stars.
I ordered this body brace on 17th February FROM AEROFLUX as a gift for my friend's birthday which is TODAY!!
The order details clearly state delivery within 1 to 3 working days but on investigation I find that under their postal details this item is likely being shipped from Shenzhen in China.Their UK address they give is 378 Monega Road London which implies that this is a UK shipping Company but their shipping terms become clear when the purchaser,[ME], investigates non arrival of the goods within the time promised.!!
A search on Google Maps doesn't clearly show no.378 within the row of terraced houses in London.
Therefore I have started making enquiries. This company Aeroflux is not listed in Companies House UK and the last listing for this address was a Barbers in 1991!!!
Based on more than half of Trustpilot reviews being shockingly bad with issues similar to mine I shall be contacting Shopify tomorrow for a refund of £18.99.

great company! will definitely order again!

I placed an order and it said 2-5 days free delivery it has been more than 10 days now and they don’t respond on time and tell you what the hell is goin go on. They have taken my money and gone.

Item didn’t work but offered a full refund immediately

Received bench / straightforward to assemble and support team have been responsive throughout

I have tried lots of different knee support and braces and they haven’t made a difference. I saw Aeroflux advertised on Facebook and after reading the reviews decided to order. Thinking probably it would be a waste of money again.
Tried them on both knees to walk 17 miles. (I am training for a 30 mile walk)
One knee was hurting a little but I adjusted the strap which I had closed too tight. After that had no problems at all. Instead of dreading walks now I look forward as I know I won’t have any pain in my knees.
Would definitely recommend!! And not too expensive either.

Late delivery of a Children's Fort Build Kit. Damaged on arrival and poor customer service to secure a refund.
Aeroflux requested pictures which were sent. Then offered full refund if i posted back or partial refund for me to keep. I opted for full refund and product was sent back via Royal Mail tracking (at my cost). They received on 19th Jan and since then a series of contradictory automated emails/excuses has resulted in 'radio silence' and no refund. Had to go via bank to secure the refund. By far the worst customer experience ever on top of substandard product.

Swift delivery of my product and great customer service.

Item received promptly, and my query was dealt with efficiently. I was very satisfied with the service given.

Excelent contact with customer service. Quick delivery, nice quality and look of the product. So happy to use. Couldn’t wait to come.

Terrible company bought a karaoke machine for my daughter , one microphone didn’t work. Tried to return it they wanted a video. Video would not send they kept asking me to send all these links , I could not do . Offered to send a WhatsApp video . Asked them to just have it back so they can see it’s faulty .
Just don’t bother with them !! Go straight to Amazon for better help and that’s saying something !!!!

Great company customers service is excellent.

The den building kit was really poor quality and was absolutely not fit for purpose.

I couldn't return the item because of the delays in them coming back to me and the time for postage so only got 40% of my money back.

They offer £5 Amazon vouchers for good reviews. So any positive reviews are suspicious.

This is a dropshipping company. Customer service is non existent. Most products can be found on AliExpress a great deal cheaper and you have better protections.

I returned item and never received a refund. They ignored my emails with regards to this. Now they have the item which was delivered back to them ( I had tracking) but have kept my money. I'm going to report this company.