After.com Reviews 1.294

I used After.com to manage a difficult life event, and I am so grateful for their platform

My husband and I are snowbirds and wanted to purchase a prepaid cremation plan so that whenever our time comes to leave this earth, our kids wouldn’t be left with the burden of getting the arrangements made. I called several cremation plan companies before I called After. Jackson was so kind, informative, and non pressured. He took all the time to answer our questions, then ended the call saying, “I’m here when you are ready to make your decision.” Wow! Every single other company immediately tried to pressure us into purchasing their plans, without even allowing us to ask questions. And the icing on the cake, After was the most affordable!! I highly recommend After.

The agent was very friendly and understanding He had answers for me and if not he would the answers and get back to me He made me feel very comfortable

Aftercare made my experience with the death of my son much easier for me. Always there when I had a question. Customer service was always kind, courteous and very empathetic.

Contacted After yesterday and was guided thru the process by Natalie. She was very patient, answered all my questions and gave me information needed to complete the paperwork for my loved one. I would highly recommend AFTER to anyone needing such services.

Everyone was very attentive to my needs. Very caring and worked flawlessly through the entire process. Great place and would use your company again and let others know how great everyone was.

Peni was amazing he really seemed to care about this product and made my experience enjoyable

My first experience. So not knowing about your company and taking in with sincerity and trusting in your providing service support. And that your company honestly honored the services. With communication timing updates following up thru calls and emails. Thank you kindly. Issac and the care team.

Person who I dealt with to purchase policy was knowledgeable and very helpful. Brittnie who dealt with me after my wife died did a great job in coordinating and informing me of the process. And she did it in a professional and courteous way.

I recently had the opportunity to use After.com for pre-planning cremation services, and I’m sincerely impressed with how thoughtful, professional, and transparent the entire experience was.
What stood out most was the clear pricing — the upfront cost structure made it easy to understand exactly what was included and what wasn’t. The team also took the time to respond directly to all my questions via email, which was extremely helpful for my documentation and records.
In summary: I highly recommend After.com. If you’re looking for a respectful, transparent, and efficient pre-planning service, they deliver.

They were perfect for my time of sorrow, hassle free and on time

They handled everything after my mom passed. It reduced a lot of decision-making in a difficult time. I highly recommend them.

Compassionate people made this experience easier than expected.

This was an emotional process for me.
Tristan was very patient and explained process with great detail and professionalism.

I worked with Ethan and he went over EVERYTHING with me! All details were covered and every question was answered, sometimes twice. He was patient with me and I felt really comfortable working with him (good "bedside manor"). I feel good about my decision to work with this company.

The staff are inquiring how I'm doing and sending condolences.

Easy process; Jake was kind, professional and caring. Am so thankful for having this option for my adult children. It’s greatly appreciated.

Advisor Was Professional And Personal

My wife and I have just signed up for services with this company and we were very impressed with our pre-planning advisor, Peni. His professionalism and knowledge of the services was balanced with a personally authentic and calm manner and straightforward communications style. The contract itself was simpler than those of competitors'. So although this phase alone is not enough to judge what eventual service performance will be, this was a welcome start.

We got just what we wanted and nothing more.