After.com Reviews 1.294

Still a HORRIBLE Company!!! After nearly two months after my mom's passing we found out that After.com failed to order our Death Certificates that we paid for in advance. I wrote a review on Septmber 11, 2025 that garnered an immediate response after weeks of being ignored. I was told that a credit would be issued for the Death Certificates. As of this posting, no credit has been given. We now have filed a complaint with our credit card company. This company just won't let us move on and grieve the loss of our mom. Pay the extra money and use someone else! STAY AWAY!

Customer Service was great Rep followed up and help walk thru the signing process.

When my brother was on Hospice I had to chose and afterlife service. After.com was recommended to me and I was glad I chose them. Their service was seamless, just what we needed and nothing extra. They were thoughtful and efficient. I have since signed up for myself and my husband. I would definitely consider their service.

Great experience, Iva helped me navigate it with great ease. She answered all of my questions and was very kind and helpful.

Everyone at After.com was compassionate, professional, and knowledgable. Even after most of the process was complete, they have been free with their time and sharing information we still need, even if it's not directly from their company (e.g., time until death certificates arrive from the State of California).

Thank you for the handling of this very difficult situation.

Audrey was very helpful, professional and accomodating.

I really appreciated the communication. Brittnie was super informative and kept me up to speed on all the different aspects.

The process went very smoothly. Everyone was very polite and respectfully.

You were friendly and helpful on what I wanted. I don't know what you could change to do better,you were great. Thank you for all your help.

The gentleman that talked with us was super polite ,knowledgeable, took his time to answer our questions didn’t rush us and made the experience easier than we expected.Sherry Ortiz September 17,2025

Jake's follow-up after my inquiry was friendly and professional. He was patient while I got ready to take the next step. His approach was warm and reassuring. Glad to have found this service and assistance.

From the moment I received the call that my wife had gone home to be with the Lord, they took over & handled everything providing me a step by step process, which was easily completed digitally, in less than 2 weeks I had received the Death Certificates & her ashes, the process was seamless. I Highly recommend their Company for your Loved ones last needs.

My experience was terrific!! This is a preplanned service .I used After.com for my husband's service and they're thee BEST ever. Jake was WONDERFUL today! Do your self a favor use
Aftercare.com very simple

I would highly recommend After.com. They were caring, responsive, attentive and professional. On top of that, they had a very reasonable rate. Jared was a pleasure to work with and you could tell he wanted nothing but the best for my father and our family. Highly recommended.

I was able to obtain a policy for my husband and myself online and received great support from Zane

We couldn’t be more grateful for the compassion and professionalism shown by this company. From the very beginning, they handled every detail with care, making a difficult time much easier for our family. They kept us updated every step of the way and made the entire process simple and stress-free.

Kylee, in particular, was wonderful to work with—kind, patient, and attentive. Her support gave us peace of mind and allowed us to focus on being together as a family and grieving, rather than worrying about logistics.

Because of the excellent care we received, we plan to use their services again for future arrangements. I highly recommend this company to anyone looking for a team that is compassionate, professional, and truly dedicated to helping families.

Representative was very thorough