I bought a car from here ( Belfast Audi )in March 26 and cannot recommend them highly enough. I dealt with Jonathan McIlwaine who was very thorough and went out his way several times to assist even af... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a brilliant experience dealing with the BMW sales manager Robbie. He was polite, friendly, and genuinely helpful from start to finish. Communication was great , he always kept me updated and not... Toon meer
Bedrijf heeft geantwoord
Another service completed by the staff at Audi Titanic Quarter Belfast, amazing service From the moment you walk through the door, until you leave, friendly,welcoming, nothing is too much. The atmos... Toon meer
Bedrijf heeft geantwoord
I honestly can’t say enough about Agnew and James who handled our sale. I needed to change car the same day, and James really went above and beyond to make it happen. I don’t remember ANY dealer tryin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Autoleasebedrijf
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Agnew Group
Geschreven door het bedrijf
Welcome to the official Trustpilot profile for Agnew.
We are a leading motor vehicle retailer group in Northern Ireland, whilst also being one of the UK’s top 25 franchised dealers.
Established in 1931, our reputation and wealth of experience is second to none with friendly and professional staff who are dedicated to providing an exceptional level of customer service.
We operate 12 dealerships around the Belfast and Portadown areas, representing seven prestigious manufacturer brands; Audi, BMW, Mercedes-Benz, MINI, Porsche, Volkswagen and Volvo.
Check out our dealership locations.
We also operate Agnew Leasing (Contract Hire & Leasing), Agnew Van Centre (Commercial Vehicles), Agnew Motability, TPS (VW Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site), Agnew Car Buyer.
Plus, we offer a full range of manufacturer approved servicing and aftersales.
Contactgegevens
18 Boucher Way, BT12 6RE, Belfast, Verenigd Koninkrijk
- agnewcars.com
4,6
Uitstekend
18K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic after sales service
Fantastic after sales service. Car returned in pristine condition and full video of service provided. Special mention to Mr Eastwood for his outstanding customer service
23 oktober 2025
Antwoord van Agnew Group
Thank you Dr S for your review. Glad to read about your experience with the team and we will be sure to share your kind comments with them. Kind Regards, Mercedes-Benz of Portadown.
A great welcome
A good greeting on arrival.
Health check was completed very promptly. I liked the video of what was all checked.
24 oktober 2025
Antwoord van Agnew Group
Thank you Elaine for your 5 star review. We are pleased to read about your experience. Kind Regards, Mercedes-Benz of Belfast.
Yearly service
Express key drop off organised via text and had my car back in less than 3 hours.
24 oktober 2025
Antwoord van Agnew Group
Hi Patricia, thank you for the 5 stars. We are glad that you had a positive experience when visiting our service department and we hope to see you again in the future. Best regards, Agnew Volkswagen Belfast
Slickly executed service booking
The arrangements for the maintenance work were all implemented on time with no waiting. The work required was diagnosed and executed quickly.
19 oktober 2025
Antwoord van Agnew Group
Thank you for your feedback.
Excellent service and communication.
Excellent service and communication with Richard Mc Knight in the Services Dept. Problem resolved effectively. Valued the video of my car via Jim Morrow which leaves me feeling more secure in the vehicle in the time ahead. Overall first rate. GK
24 oktober 2025
Antwoord van Agnew Group
Hi, thank you for your 5-star feedback it is very much appreciated. We will pass on your kind words to Richard and Jim. Kind Regards
Antwoord van Agnew Group
Thank you Erol for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Belfast.
Customer service good all through…
Customer service good all through process. Kept informed as to status of work.
24 oktober 2025
Antwoord van Agnew Group
Thank you Karena for your review. We are pleased to hear all went well during your visit. Kind Regards, smart of Belfast.
Antwoord van Agnew Group
Hi John, thank you for the positive review. Best regards, Agnew Volkswagen Mallusk
I was able to work on my laptop in…
I was able to work on my laptop in comfortable conditions at the showroom while the car was being serviced. This was accompanied with a very welcome complimentary cup of tea and a snack.
24 oktober 2025
Antwoord van Agnew Group
Hi Michael, thank you for taking the time to submit this review and provide your positive feedback about the facilities at Bavarian BMW, we're delighted you were looked after well. Kind Regards Team Bavarian
Very good experinece car sorted…
Very good experinece car sorted promptly. Would use again
24 oktober 2025
Antwoord van Agnew Group
Hi Shane, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
Ordering a new car
Ordering a new car, after a telephone conversation & a test drive, by staff member, Dinah Rourke, was a seamless, stress free experience. Dinah knows her Audi's. She encouraged me to try an automatic & she was correct in all of her advice. The test drive I had with Dinah, sealed the deal. The admin was handled quickly & professionally. The new Audi A3 S Line, is a dream to drive. Dinah even took the time to set up my Audi App & Dashboard. I am delighted with my experience & also my new car. Thank you Dinah.
21 oktober 2025
Antwoord van Agnew Group
Thank you for your review and custom, we will pass on our thanks to Dinah.
Good range of vehicles & excellent showroom
Good range of vehicles, great quality showroom, very attentive staff. Jonathan was excellent to deal with, made the buying experience easy and enjoyable and could not have been more helpful.
23 oktober 2025
Antwoord van Agnew Group
Thank you for your review and custom Trevor.
Antwoord van Agnew Group
Hi John, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
I Rs3 Audiwas very happy with the service Audi…
I was very happy with the service Audi got me sorted very quick "
22 oktober 2025
Antwoord van Agnew Group
Thank you for your feedback Mr Young.
I have an issue with my car and still…
I have an issue with my car and still not heard back.
23 oktober 2025
Antwoord van Agnew Group
Please contact a member of our CRM team on 02890380000 who will be happy to assist.
Antwoord van Agnew Group
Thank you for the great comments Nigel. We're delighted to hear that you had a great experience and we will pass your kind words on to the service team. Best regards, Agnew Volkswagen Belfast
Sales team very patient and helpful
Sales team very patient and helpful , car we went to look at wasn’t what we expected but sales team found us another car which is fabulous,
9 oktober 2025
Review zonder uitnodiging
Antwoord van Agnew Group
Thank you Raymond for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Belfast.
Service was 1st Class
Service was 1st Class. All the staff were attentive, professional and looked after me perfectly.
23 oktober 2025
Antwoord van Agnew Group
Thank you Michael for your review. We are pleased to hear all went well during your visit. Kind Regards, Mercedes-Benz of Belfast.
My car was recalled
My car was recalled. I was booked in within a few days. Car sorted and even cleaned. Staff were lovely couldn’t have done enough for you
23 oktober 2025
Antwoord van Agnew Group
Thank you Miss McCabe for your 5 star review. We are pleased to read about your experience. Kind Regards, Mercedes-Benz of Belfast.
I was booked in for 8am and they were…
I was booked in for 8am and they were prompt in taking my vehicle waiting area was comfortable and complimentary coffee was great and very Friendly staff
22 oktober 2025
Antwoord van Agnew Group
Thank you Bernie for your review and your kind comments. We are glad everything went well during your visit. Kind Regards, Mercedes-Benz of Portadown.
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