Agria Ireland Reviews 

989
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought insurance for my cockapoo pup fot through to a girl called Claire from Galway but now living in Cork. She had the funniest accent I have ever heard anyway what a gem to have working for Agria... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

New to Agria this year having been with a different insurer for years. I had not heard of them before but thought I would give them a try. I have to say they were brilliant! Our cat was injured and d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huisdierverzekeringsmaatschappij

Geschreven door het bedrijf

We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.

What sets us apart

Geschreven door het bedrijf

Best of care for pets and peace of mind for owners
We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

989 reviews

5 sterren
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2 sterren
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4,8

Alle reviews

(989)

40 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Efficient service

Excellent service requested quote and was insured within minutes very efficient

26 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Mrs Casey,
Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

The lady I dealt with on the phone was…

The lady I dealt with on the phone was excellent, she explained in detail any questions I had. If only there were more people like her. Last week we agreed a time for her to call me and she called at that time. (to me this is customer care which is sadly lacking in most organisations.)

26 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Ms Kearney,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Rachel.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Top class ,really puts your dog’s…

Top class ,really puts your dog’s welfare first ,

24 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Fergal,
We strive to provide the best possible service, so to find that your experience was good is brilliant news!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

I’m very happy with petInsure

I’m very happy with petInsure
Very easy to deal with to insure my dog
Great experience

20 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Sir/Madam,
Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Well informed and friendly staff

PetInsure were a pleasure to deal with when getting my insurance sorted. Their staff, Fran in particular, are well informed and answered all my questions about cover.

20 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Alexander,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Fran.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Such a pleasure getting pet insurance

It was such a pleasure getting pet insurance for Riley. I can’t remember the name of the person I was dealing with but he made the whole encounter very enjoyable and had me laughing for most of it.

20 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Ms O'Toole,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Jeroen.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Very good company

Very good company, great service

15 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Mrs Meagher,
Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Most helpful guiding us through to best…

Most helpful guiding us through to best policy for our dog.

15 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Mrs Gillooly,
Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Efficient service at a stressful time.

I cannot praise Petinsure enough. My dog became very ill and was in surgery before we had time to think. The vets did a direct claim and Petinsure was able to get all the info they needed directly, all I had to do was submit vaccine records and adoption papers. When I called for advice, as my dog was also referred to a specialist, the agent was kind, sympathetic and so helpful. Although I had to do a separate claim form, it was all treated as one claim. The whole experience with Petinsure has been smooth and stress free, exactly what was needed at this very difficult time.

15 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Sir/Madam,
We strive to provide the best possible customer service, so to find that your experience was fast and friendly is wonderful news!

Thank you so much for the kind words, we will certainly share your feedback with Ruth and Conor.

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 4 van de 5 sterren
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Edel,
Thank you for taking the time to leave a review of our service. Your feedback is very important to us.

We can confirm your policy documents were sent to the email we have on file for you shortly after your policy was set up. We would encourage you to check any junk/spam folder you may have to locate the documents.

We can see a member of our service department has been in touch with you regarding your query. Should you need anything else please do not hesitate to let us know via phone on 0212029119 between 8:30am to 5pm Monday to Friday.

Kind regards,
The Petinsure Team

Beoordeeld met 5 van de 5 sterren

Fran was superb

Fran was superb. Lovely to deal with.

13 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Sir/Madam,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Fran.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy, everyone I spoke to on the phone was helpful and friendly.

Good experience all round while claiming

13 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Sir/Madam,
We are so happy to hear that your claim process ran smoothly and was easy, this is just the kind of feedback we are delighted to get!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Great people to deal with

Great people to deal with. Explained everything clearly

13 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Mrs Murphy,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Fran.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Great help and patience setting up the…

Great help and patience setting up the policy!

13 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Mr Sweeney,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Jeroen.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

First time cat owner and was guided every step of the way. Customer service was informative, reassuring, personable and incredibly friendly. Really put me at ease and made the, oftentimes stressful and confusing act of getting pet insurance a breeze. Answered all questions professionally and in simple terms, ensuring I understood exactly what was happening. They were patient and understanding when I did not fully understand something and were more than happy to explain it in a way I could confidently understand.

Cannot recommend them enough, my kitten Terra and I couldn't be happier and we look forward to many more years working with pet insure!

8 juli 2022
Review zonder uitnodiging
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Ms Sam,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Rachel.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Easy to navigate website

Easy to navigate website, clear explanations. Very happy with my experience.

8 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Ms Walsh,
Thank you for joining the Petinsure Family!

We look forward to being of any assistance to you that you may need. Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Excellent service 👏

Fantastic customer service.

8 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Ms O'Keeffe,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Fran.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful Customer service official

Customer service official was very helpful and friendly.

7 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Niamh,
Thank you for joining the Petinsure Family!
We strive to provide the best possible customer service, so to find that your experience was good is brilliant news!

Thank you so much for the kind words, we will certainly share your feedback with Rachel.

We look forward to being of any assistance to you that you may need.
Please feel free to get in touch should you have any queries or questions at all!

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren

The claims process was very easy and…

The claims process was very easy and efficient.

6 juli 2022
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Emma,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

Beoordeeld met 5 van de 5 sterren
Logo Agria Ireland

Antwoord van Agria Ireland

Dear Ms Salvador,
We are delighted to hear that your claim was dealt with swiftly as this is exactly what we would hope for in terms of service to yourself.

We would also like to thank you for taking the time to provide this review, as we truly appreciate your feedback!

All the best,
The Petinsure team

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