Item has not arrived yet money has been taken. WhatsApp number on the website does not work. Telephone number is not answered. Answer machine messages are not answered. Emails are not answered. Trac... Toon meer
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Lees wat reviewers zeggen
This is my second time ordering airboard Pro love this site service first class iv recommend it to all my family and friends no worries if it goings to come on time thank you till next time... Toon meer
Arrived fast with lots of emailed communication. Delivery man happy to return next day when not home and called just before delivery to help us out. Hoverboard and buggy are smart pieces of kit. When... Toon meer
Was recommended this company by a friend who’s bought a few boards from before last month. Firstly the website is very well presented and knowledgeable and easy to navigate round. Ordered a board bu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Why buy your Swegway Hoverboard from Airboard PRO? Airboard PRO™ is the UK’s longest serving supplier of hoverboards and safe Swegways. We stock only the highest quality Swegway hoverboards range at the very best prices. Here are some of the best reasons why you can feel secure when purchasing from us… UK Established Company You should always make sure you are buying a hover board that is from an established verified seller for your piece of mind and safety in the UK. Airboard PRO™ is a UK based company serving customers 7 days a week. Our staff and technicians are always happy to help with any queries you may have 7 days a week so you can be sure we are always on hand to assist you if you require any information, spare parts or repairs. If you have any questions contact us on WhatsApp, Telephone or Email and from our Manchester office we will be able to support any enquiry you may have. We pride ourselves on the very best customer support and aftercare with your Airboard PRO from our base here in Manchester. Do your research! the faceless funky websites that claim to be “the official swegway” have simply been setup to sell you this product quickly, very often without UK verified testing. You will find that many companies/websites are going to disappear once Christmas has passed and they have taken your money – leaving you without any warranty you thought you had, high and dry, with no support and no where to go for assistance should you need it. Once you do you your research and you find us, why would you go anywhere else? Have a read of of our swegway latest news section to get a little more inside information into the service we provide, and the very high profile celebrities that trust us with their childs hoverboard purchase – please note: we do not under any circumstances, fix, upgrade or sell any Airboard PRO™ parts to non Airboard PRO™ customers. To utilise our superb facilities and aftercare you must purchase your swegway hoverboard from us and produce a customer order number on our order system. We do not look after any other "lesser quality" made boards this is company policy for safety reasons. So if your buying a Swegway, only one place to go – AIRBOARD PRO™ SWEGWAY SUPERSTORE, MANCHESTER! https://www.airboardpro.com
Contactgegevens
Manchester, Verenigd Koninkrijk
- orders@airboardpro.com
- airboardpro.com
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Fraudulent company. Do not purchase.
Item has not arrived yet money has been taken. WhatsApp number on the website does not work. Telephone number is not answered. Answer machine messages are not answered. Emails are not answered. Tracking number for item does not exist. This is an utter scam. Do not purchase.
I am seeking a refund of what I class as a lot of money, from my credit card provider due to fraud. I would seriously not purchase from these people at all, and if you do, use a credit card so that you have some cover.
Devastated that my daughter is not going to receive this gift and that I have been taken in and deceived.
This is my second time ordering …
This is my second time ordering airboard Pro love this site service first class iv recommend it to all my family and friends no worries if it goings to come on time thank you till next time
Fast delivery quality product Christmas…
Fast delivery quality product Christmas present my boy is gonna love this
Very good indeed
Terrible after sales service
Grandsons board will not charge. Cannot speak to anyone,don't answer phone, don't reply to e mail, can't message on WhatsApp terrible after sales service thinking about going to trading standards
Total scam
Total scam! Paid £129 just to use it once!!! After a second charge (2hrs only as per instructions) the hoveboard went absolutely crazy and it’s unusable!
Cannot believe all this positive reviews based on just the fact it was delivered fast!!!
Total rubbish! Tried to contact the company over Whatsap, emails, Messenger, phone calls. No luck!
Do not waste your money on it!
Communication is success
Please call me and I will change my score. You are a great company to buy from, until you want to communicate with somebody in your business then you go all quiet. Sad really because you had the makings of a good company.
Talk to your customers
Great service but do not answer the phone emails or whatsapp when there is an issue
Daughter loves her Airboard
Daughter loves her Airboard - Thank you.....
Not sure the Charger 100% though? - Stays Red throughout 2hr charge - Only goes Green when "Taken off of charge" - Would've thought would go Green when charged not once unplugged from Airboard.....
🚩🚩🚩
I've been trying to contact airboard pro for weeks and weeks now via WhatsApp, phone and email but no response whatsoever. After care service is shocking. My child is now without a hoverboard to use as the charger stopped working after 2 charges 🤦🏻♀️
No communication
I’ve emailed,called and WhatsApp messaged to report a faulty Airboard pro and had no answer/response in 10 days!
Order 1 for my granddaughter company…
Order 1 for my granddaughter company kept in touch had it in 3 days she loves it thanks
Great Product
Got this as a birthday present for my 4 year old. Great quality. Easily built and very reasonably priced. The delivery company were poor, not delivering on the day scheduled even with their online tracker showing it 2 stops away and their automated text and email giving a 2 hour delivery slot but can’t blame the supplier for that. This was only an issue because you have to be home to sign for it and they won’t leave it with a neighbour. The app is handy and connects easily via Bluetooth. It allows you to limit the speed of the board.
Do not buy from this company
Do not buy! Faulty board can’t get in touch with anyone complete con!
Poor customer service
Board is faulty and Airboard Pro are not replying to emails, phone calls or Whatapps. Unable to contact then for warranty issue.
Excellent quick service
Excellent quick service. Really solid packaging. Taken out to charge (it’s a birthday present) but the board is really solid.
Faulty battery
Faulty battery - should be under warranty but company are not answering their phone, e-mail or whatsapp message.
Genuine site
Arrived fast with lots of emailed communication. Delivery man happy to return next day when not home and called just before delivery to help us out. Hoverboard and buggy are smart pieces of kit. When needed support with app instant reply on WhatsApp. One very very happy daughter!
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