Airlines Group Travel Reviews 

Dennis and the Arlines Group Travel team were very thorough and their expertise made my job as group leader for 25 international flight tickets easy! Along the way in the pricing, booking process, seat selection & changes, electronic ticketing, etc. Dennis was most helpful. They truly are a service oriented company!

All thanks to Dennis Romany! I am so lucky that I have been working with him! Always very responsive, and kind, and helpful and reassuring, always offering the best options, helping me navigate the bookings!
I am keeping him in my contacts because he is the best agent I could hope for working with Cathay Pacific and I am extremely grateful to him who makes the process clear and smooth!

A truly excellent company! They helped us with a complicated request and were incredibly supportive throughout the entire process. Even after the tickets were paid for, they continued to assist us, responded quickly to all our questions, and helped resolve any issues that came up.

Thank you so much for your professionalism, attention, and outstanding support! I highly recommend this company — it was a real pleasure working with you! 🙏

I would like to sincerely thank Heath for his exceptional help and support throughout the entire process of booking our group trip.

Organizing travel for a large sports group can be stressful, especially when it comes to payments and all the details involved. Heath was incredibly patient, responsive, and helpful every step of the way. He stayed with me throughout the process, answered all my questions, helped me find solutions, and even found a way for me to avoid the additional payment fees.

Thanks to his support, everything has now been finalized and our tickets will be issued in the next few days. I truly appreciate the time and effort he put into making this process as smooth as possible.

If I organize another group trip in the future, I would absolutely work with Heath again and would not hesitate to recommend him to others.

Thank you again, Heath, for all your help! It was a pleasure working with you. 🙏⚽️✈️

Dennis at Airlines Travel Group was excellent to work with. He was helpful, responsive, and made the entire process easy. He took care of everything I needed, including handling a cancellation efficiently when my plans changed. I really appreciated his professionalism, prompt communication, and willingness to go the extra mile to make sure everything was resolved. I would definitely recommend Dennis and Airlines Travel Group to anyone looking for reliable travel assistance.

I had an outstanding experience working with Dennis at Airliens Group Travel. From start to finish, he was incredibly responsive, always quick to answer questions and provide updates.
What impressed me most was how quickly he was able to get us what we needed with ease and professionalism.
The support throughout the entire process made booking stress-free and smooth. It’s rare to find someone so dedicated, patient, and genuinely committed to helping their clients.
I truly appreciated the attention to detail and excellent customer service.
Highly recommend Dennis to anyone looking for a reliable and supportive travel agent!

I booked group travel for a student group with Dennis and Airline Group Travel.

They were prompt, professional, and stood by their service. I wouldn't hesitate to use them again.

Dennis Romney took the time to explain in detail the process for securing the group airlines ticket confirmation. My only suggestion would be that in future airlines seats are confirmed with the airlines in so that personal and confidential information such as names, DOB, and legal addresses are shared with the airlines not Airlines Group Travel. The reason is sharing that personal information with other companies and social media platforms.

Very attentive service. Always ready to help me troubleshoot. Understand my needs and work closely with me to reach my goals.

I was very skeptical at first being this company was not in my area if things went south. But since we were in a group with my kids school I wanted the same itinerary. Everyone in this company is attentive and responsive with your concerns, there will always be someone getting back to you. They make every attempt to make things right and make sure you are happy with the results. I had a flight delay that was beyond our control but Dennis made it right.

Empathetic, Reliable and Trustworthy!!!

I worked with Dennis to do a group reservation for a set of 3 families traveling together to Patagonia over Christmas break. We had some rough dates and itinerary to work with, but I got some great help from Dennis to figure out the ideal itinerary optimizing for time and price.

I was quite concerned with a company for the first time - given this vacation was extremely important for us and the amount in play as well (close to $45K in all). I was taking all necessary steps to play safe all along - asking for confirmations, opting for paying using credit card as opposed to wires etc.

Wanted to call out these real concerns that I had all along over the course of 3 weeks or so it took to finalize the reservation completely.

I wouldn't say it was all an easy ride completely, there were hiccups along the way - one of which was when I made the reservation depositing 25% of the fee with an assurance that the fare wouldn't change much by the time I paid off the complete amount in couple of weeks. But to my surprise, there was a change in price but I appreciated the empathy and honesty despite us having to shoulder some of the pain in the form of a bit of increased pricing .

All the way at the very end, we had another hiccup when I paid off the fare using my credit card despite the 4.5% commission that was being charged to protect myself. They had another glitch working with Delta to relay the payment, as a result they had to wire back me the amount and I had to process this reservation in person at the Delta counter at a local airport - which again they compensated for with a $250 credit gesture.

All in all, as you could see it was a bit of roller coaster ride of sorts - but I could see the honesty, empathy and willingness to help every step along the way. They seem to be committed and in it for the long haul by focussing primarily on the customer. Feel like I have a reliable partner to work with for our future travel needs.

We had a group of 21 flying internationally. We went through this agency because of the positive reviews. 5 days before our flight, I went on American Airlines to check something and it said that our booking was canceled. We immediately called Heath to find out what was going on. He spent two days giving us the run around and we ended up having to get a refund and spent more than $6000 more for our flights. There was never an apology or an explanation about what happened. He never took ownership for what he did wrong. It was the absolute worst experience!

Zen was excellent in securing hard to find tickets for my group within my budget. He was able to get the itinerary we wanted. He was very responsive. Travel was easy and well organized. Would highly recommend working with Airlines Group Travel!

Thanks a lot for your reactivity and professionalism ! I was able to receive proper quotes for a group travel in a very short period. I recommend !

Heath did it again
Above and beyond in the wee hours of his morning totally interrupted his private hours and he saved the vacay
He’s the best

Heath was the agent that assisted me in purchasing group flights. He was so patient and worked diligently to get us exactly what we needed. He even had someone contact me on his day off to reassure me that my flights were being worked on/figured out.

Heath was a great help at booking numerous Airline tickets quickly and at a great price. He was quick to answer and very friendly!

I made a tailored reservation from mexico city to lasvegas for thirty five fellas.Heath made it so smoothly on cheap rates . He is a gem helped us every moment we needed.
Happy with there services