Airtable Reviews 

It doesn't do anything that can't be done with Excel and a bit of SQL. Documentation is scarce and contradictory. Automations don't work. Triggers are broken and can't be assigned to a button. It crashes at least once a day. Interface doesn't make any sense and appears to have been designed by an ape. I can't find a single good thing to say about this piece of garbage.

Para mi ha sido un libro en blanco que poder desarrollar todo un CRM. ADVERTENCIA!! Hay que configurarlo desde 0!! Pero si sabes lo que quieres y como lo quieres, te puedes crear el mejor sistema del mercado. No sera rapido…. Pero con la ayuda de Gemi** y Chat***, puedes lontar scripts, automatizaciones, etc…
Yo tenia presupuestos de 60k para crear mi CRM, ahora gastare solo 5300€, 5000€ en una ayuda de programadores para acabar de perfilar y 300€ hasta que empece a utilizarlo.
Esto es como todo, si quieres la bicicleta alquilada con todos los extras pagaras 1500€/mes , si pides que te la hagan 60k mas un extra mensual, aqui te lo haces tu por 100€ al mes.

A great tool and customer service were very helpful when I have issues. Notably Kris, Lenin and Mariano!

I was considering using this as a CRM for the company I work for, so set up a free trial to see what it can do. Trial was coming to an end, so I went to cancel it. Nowhere in the account is there an option, and the FAQs advise changing to the free plan to cancel - great. As soon as I clicked 'Change Plan' it deducted $240 from my automatically.

Emailed support (a bot most likely) and got a canned answer requesting more info. It's telling me up to 15 working days to get a refund. That's if it actually does what it's supposed to - after I provided the information requested, no further responses - never again.

Airtable is probably my favourite software. I run my whole business on it, keeping track of projects, customers, issues, invoices, etc. etc. It's like Google Sheets, but way more powerful, and more intuitive to use. It's the best-designed app I've ever used to be honest.

Absolutely terrible! First you get directed to an FAQ. Which is not quick answers as it should be. The bot(s) replied to my email three times with a "we'll get back to you shortly". Finally my email was replied to and it still didn't answer my question. WOW! Do better, please.

Absolutely terrible.
Notification spam, AI features being pushed left and right, no mobile option for settings, terrible functionality. Do not use

I like Airtable

I signed up for a $24 program and was billed $167. They gave me a prorated amount back and they said I added "Billable Collaborators." I asked who and they said these random names - they were people I shared the form with - not quite sure why I got billed for what they said "clear billing terms" when I shared my form. I guess the permissions were wrong, and it allowed these people to manually add themselves without my knowledge to my space, and therefore, I got billed. The emails were pretty condescending and in a word, said your fault, buddy, tough luck. I have about 20-30 clients I will make sure never use this company.

a bit complicated and confusing, but, when i started to explore it ,i understood the potential off airtable.
now i manage 80% of my work through it.
thank you for the endless opportunities!!
just hope you make it accessible in different languages.

While Airtable is a great product, the pricing is terrible. Here are two pricing traps to be aware of:
* When you upgrade from a Team to Business plan, you cannot downgrade without deleting almost your entire base to a free plan. Then you can upgrade back to a Team plan.
* The monthly usage does not reset even if you pay for a new month.
Customer service reached out to apologize for one bad interaction and claimed they would do something to make it right, but never did anything.

Airtable has anything you may need, but it is slooooooow! Even with a good internet connection. For me this is a show stopper because I cannot use it at all for frequent quick queries on the mobile, or for adding a record on the fly. It is really a pity. It could be solved with an off-line version.

Airtable has become one of the main powerhouses of my business. It’s the perfect blend of spreadsheet simplicity and database power, allowing me to organize, track, and connect every moving piece of my operations. What makes it stand out is its flexibility — I can adapt it to almost any workflow, from inventory management to project planning. The integrations and automation options save me hours every week, and the interface makes it easy for my team to collaborate without a steep learning curve. I can’t imagine running my business without it.

I wouldn't be able to do any of my work without Airtable. I use it literally for every aspect of my work and also sometimes for my personal life. Automations, interfaces, tracking... I woudln't be able to function without it!

Clicked the "book a demo" CTA and signed up so I could have someone walk me through the platform and suggest some tools for the sort of solutions I am looking for. Their platform look rich and had a TON of options. I put time aside in my schedule for this demo, and upon showing up there seemed to be some confusion. The rep on zoom seemed to think I was already using airtable, and that I wanted to upgrade to Enterprise plan. I explained that I filled out the "book a demo" section, and explained a bit about my business. The rep immediately just sends me links to tutorials and screenshares the pricing page.

I confirmed with her that I did fill out a book a demo, and she confirmed I wouldn't be getting a demo today. The conversation quickly became hands-off, impersonal, and made me feel like I was wasting her time.

She didnt apologize for the confusion or misunderstanding. And did not confirm that the book a demo call is for booking demos, when I mentioned this confusing CTA.

Reps name was Heather

Horrible software, user interface sucks. I wouldn't use this again if they paid me

J'ai demandé gentiment. Et il ne se passe toujours rien. J'ai fait un essai avec airtable il y a une semaine. Très vite je me suis rendue compte que ce n'était pas ce que je cherchais. J'ai arrêté et j'ai commencé à recevoir 2 mails de pub par jour. Je me suis désinscrite. Ils indiquaient qu'il fallait attendre jusqu'à 48 heures en cas de désinscription. 96 heures après, toujours des mails. Je leur ai carrément écrit. En leur demandant de cesser les spams, que je ne comprenais pas leur intérêt à continuer à démarcher alors que je n'étais pas intéressée. Et j'ai ajouté que je mettrais un avis sur trustpilot si je continuais à recevoir des mails. 48 heures après, je reçois encore un mail. Alors voilà, je partage. Et je dis haut et fort que si jamais ils mettent la main sur votre email, ils ne vous laissent plus tranquille.

PLEASE STOP WITH THIS AI NONSENSE!!!!

I was looking for some small and easy solution so I was referred to Airtable. This is a great example how to absolutely screw up the whole thing, because instead of providing a simple and easy to use solution they push you to use their not the smartest Chatbots. I am sick of chatbots at first place, because I need something quick and easy and not have a peptalk with some AI that is going to screw and overdo things.

Airtable has helped us transform our business operations by enabling us to centralise our data and create applications that are tailor to our business.

A lot of smaller and even mid-sized businesses I work with still rely on spreadsheets to manage their data. I consistently find that these clients are much more comfortable transitioning to Airtable because it keeps that familiar spreadsheet feel—while offering way more power under the hood.

Airtable supports attachments, scripting, automations, button fields, and a relational database structure with lookups and linked records. It also includes built-in forms, a variety of visualization views (like Kanban, Calendar, Gallery, Gantt), and even an AI-powered app-building feature that helps teams create custom workflows faster than ever.

It’s extremely well-supported by all the major platforms, making integrations simple and reliable. For teams looking to modernize their data management without losing usability, Airtable is the go-to.