Alaskan Leather Company Reviews 

129
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Purchased a beautiful, gorgeous quality, black sheepskin sea cover for my 883 sportster. Extremely fast shipping. From New Mexico to Pennsylvania, 2 days shockingly fast. Excellent communications wit... Toon meer

Beoordeeld met 2 van de 5 sterren

Poor Quality book bag. Within 8 months after purchasing this leather bookbag the shoulder strap came completely apart. Some exterior areas of the bookbag also are showing wear within a month after... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alaska Leather has the briefcase I have been looking for listed in their online store. However, it was not made in the heavier grade of leather I was searching to find. I contacted them, and they were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m an airline pilot who loves leather products and just began flying with the Ferguson leather flight bag. It looks and feels like quality, the leather is good to the touch and interior space is eno... Toon meer

Bedrijfsgegevens

  1. Koffer- en tassenwinkel
  2. ook in
  3. Damesmodewinkel
  4. Herenmode

Geschreven door het bedrijf

Premium quality leather products - Built tough, durable and with character. Born Tough.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

129 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,4

Alle reviews

(129)

39 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect design and service

The great team of people who make beautiful design and very good service. I ordered a customized leather backpack for my wife and it was delivered on time and has a perfect quality.

10 oktober 2024
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Antwoord van Alaskan Leather Company

We love customizing bags for our customers !

Beoordeeld met 5 van de 5 sterren

Gift for grandson

I got this as a gift for my 14 year old grandson. 14 year old boys are impossible to buy for! He was thrilled to be getting such a cool gift. It’s something he can use for years to come!

5 oktober 2024
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Antwoord van Alaskan Leather Company

We are delighted to offer you our best services !

Beoordeeld met 5 van de 5 sterren

Quick to give updates via email

Quick to give updates via email. Fairly quick turn around time between ordering and receiving the messenger bag- especially considering the great distance it was traveling! The messenger bag itself is well made, high quality leather, well conditioned, and a sturdy construction. The only thing I would change about it is the Velcro connector for the laptop sleeve within the bag. I personally don’t like the look or sound of Velcro. But other than that the bag is a high quality product and my husband is very happy with it!

29 september 2024
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Antwoord van Alaskan Leather Company

We love to give our customers the best customer service and address every single concern they might have. Delighted to see you are satisfied with the quality of our product.

Beoordeeld met 3 van de 5 sterren

The overal quality of the leather is…

The overal quality of the leather is satisfying. Unfortunately, the quality of the finish is disapointing. There is a big stain on the front panel. It looks like the person doing the finishing touch rubbed the leather a bit to hard. The bag does the job ot is supposed to do. I will keep it like that in hopes thst the color will eventualy change and that tje leather will age correctly. However, because of the lack of quality in the finishing of the product, I will jot recommend it to my friends or coworkers.

3 september 2024
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Antwoord van Alaskan Leather Company

Hi Patrick, all our bags are handmade and made in smaller batches as compared to mass production. Due to this each of our leather bags might have some very small differences. We hope you are satisfied with the quality of our bag.

Beoordeeld met 5 van de 5 sterren

The leather bag is perfect for a professional man.

The leather bag is perfect for a professional man who wants to look cutting edge while protecting his laptop and files without looking like he is carrying a purse.

17 augustus 2024
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Antwoord van Alaskan Leather Company

Many thanks for complimenting our Briefcase. We put great effort in designing our briefcases from both style and functionality perspective.

Beoordeeld met 5 van de 5 sterren

New Leather Smell

My last leather backpack lasted for almost 25 years. I purchased one as close to what I originally had as possible. I immediately remembered the smell of new leather when I rec'd the new one. (I bought the Anderson) So far it is has not disappointed! Plenty of room for everything. (They said be as honest as possible so if there was one thing I would change would be to make the pockets a tiny bit larger. 10% would be more than adequate. I know leather gets softer after time, so just have to use it more often). I have gotten tons of compliments and have recommended ALC to all my friends. You won't be disappointed with the quality/shipping. I live in HI and had mine in less than a week and FedEx was a day late from their original delivery date. Oh, and they come inside a nice drawstring bag to use for whatever.

24 juli 2024
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Antwoord van Alaskan Leather Company

Hi Jesse, we are happy that you liked our Anderson Black Leather Laptop Backpack. It is one of our most popular designs in backpack.

Beoordeeld met 5 van de 5 sterren

Alaskan Leather Company went above and…

Alaskan Leather Company went above and beyond to deliver a quality product. Excellent customer service. I definitely will buy from this vendor again.

26 juli 2024
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Antwoord van Alaskan Leather Company

Hi John, we love customizing our products based on customers needs.

Beoordeeld met 5 van de 5 sterren

I called to see how the production of…

I called to see how the production of the satchel for our grandson's graduation gift was coming. The representative was very helpful and kind. He actually got in touch with me by email a couple of times.
The satchel is beautiful, and our grandson loves it.

1 juni 2024
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Antwoord van Alaskan Leather Company

Credit goes to our customer service agent Sarah for giving her best into customer service.

Beoordeeld met 5 van de 5 sterren

Customer Service contacted me within…

Customer Service contacted me within hours of my online inquiry about purchasing a custom back pack for my business. My request for an expedited order was granted, and my backpack has arrived and it is absolutely beautiful!!!

29 mei 2024
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Antwoord van Alaskan Leather Company

Hi Lolita we are glad to serve you

Beoordeeld met 5 van de 5 sterren

10/10 super responsive customer service…

10/10 super responsive customer service and the product is gorgeous! Got a messenger bag for my boyfriend’s graduation and he loved it! Can’t recommend enough

14 mei 2024
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Antwoord van Alaskan Leather Company

Happy to serve you and look forward to see you back on our store !

Beoordeeld met 5 van de 5 sterren

They communicated every step with me

They communicated every step with me. I had the bag debossed. Unfortunately there was a mistake on the lettering. They were very understanding and ended up redoing the item. They sent me the new item with perfect lettering and without an issue. Thank you!!

25 april 2024
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Antwoord van Alaskan Leather Company

Nothing makes us more happy than satisfying our customers and delivering the best products to them. Hope to see you at our store again !

Beoordeeld met 5 van de 5 sterren

Wonderful quality

Backpack made extremely well. Great price for an excellent bag

15 april 2024
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Antwoord van Alaskan Leather Company

Our Voyager Brown Mini Leather Backpack is extremely well made ! Hope it will accompany you for years to come.

Beoordeeld met 5 van de 5 sterren

I ordered a satchel for my son

I ordered a satchel for my son. He loves it! We had only one issue - whomever was in charge of transcribing the information for his address did not accurately transcribe it. However, customer service was on it and we were able to figure things out with the delivery company. The product is beautiful and he loves it!

29 maart 2024
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Antwoord van Alaskan Leather Company

Hi Melissa, Yes there was a small mistake by our courier on the address. But we sorted it out. Really happy that your son loved our Donovan Brown Satchel !

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