I'm a very happy user of almost 20 years - having made photobooks & canvas prints. Great product, easy to use with lots of guidance. Australian company. Online & phone support if required very res... Toon meer
Bedrijf heeft geantwoord
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A very large 165 page book arrived. The paper quality, printing quality was perfect but something had gone amiss with the binding. I sent photos via email to customer service and nothing was a problem... Toon meer
Great editing app. Excellent service of required. Top production... the books NEVER fall apart. The colour and reproduction is excellent. I've done quite a few books now and I stick with Albumworks... Toon meer
Bedrijf heeft geantwoord
Great software easy to use. I have used Albumworks many times and always been happy with the results. There was a problem with the binding on the latest. It was immediately reprinted after sending ima... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over albumworks
Geschreven door het bedrijf
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Contactgegevens
Level 2, 696 Bourke St, 3000, Melbourne, Australië
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Uitstekend
7K reviews
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Photo enhance yes or no
1. Not having an option for a smaller book eg 20 page instead of 40 page
2. I was disappointed with how dark the images came out. I ticked no to photo enhance at the advice of my photography club, rationale being that I had already spent a lot of time in post-processing and therefore I was in control of the image. It turns out they may have been better if I had, so now am considering whether to order another book with enhancement, which is expensive. Its for a competition so I really wanted the best I could present. I also have another project in creation for a friend, but am hesitant to proceed until I'm satisfied with the quality.
12 mei 2026
Antwoord van albumworks
Hi Leanne. Thank you for your feedback. Our Classic albums can have a minimum of 20 pages; you simply need to delete pages 21 to 40. In regard to your dark images, using Auto-enhance will certainly help prevent this. I have emailed you some further info.
Disappointed with the colour
Disappointed with the colour
As the photos are of birds colour is very important
Seems to be too much red coming through….browns appear much too warm approaching orange. It may be to do with the enhancement process that you use? I will try once more but will request you not to enhance my photos.
27 april 2026
Antwoord van albumworks
Hi Hugo. Thank you for the feedback. We're sorry to hear the print quality didn't meet your expectations this time. Our Customer Service Manager has just sent you an email to look into this further and get it sorted out for you. We appreciate your patience while we resolve this.
Regards albumworks
14 years of great service.
I've been ordering photobooks from Albumworks for 14 years (27 books) and I have always been more than happy with the results. Plus brilliant customer service whenever I have had any issues.
29 april 2026
Antwoord van albumworks
Hi Georgina,
Thank you for the incredible 5-star review! 14 years and 27 albums is amazing loyalty, and we can't thank you enough for your continued support. We look forward to helping you with your 28th project and beyond!
Software easy to use
Software easy to use
Print quality is good - be careful of colors if you edit your photos before import as the software can boost colour again
Very fast delivery
13 mei 2026
Antwoord van albumworks
Hi Simon,
Thanks for the great feedback! We're glad to hear the software is easy to use and your delivery was fast. In regard to "boosting" colours you may be referring to Auto-enhance, which can be turned OFF during the checkout process.
My 21st Albumworks photobook!
Recently made my 21st Albumworks photobook. As usual, the program was easy to use, the upload was simple and quick, and the production process was straightforward. The end result (~120 pages) is beautiful. Very happy to recommend Albumworks!
27 april 2026
Antwoord van albumworks
Hi Bruce,
Thank you for the amazing review! 21 photobooks is a fantastic milestone, and we are honored to keep preserving your memories.
The quality of the books that I have…
The quality of the books that I have completed to date from Albumworks, is equal to or better than Momento whom I used until their demise a year or so ago.
I also appreciate the Albumworks "help line" whom have been great to deal with.
Regards Peter Dearle
6 mei 2026
Antwoord van albumworks
Hi Peter,
Thank you for the wonderful review regarding our quality and service team. If there is anything we can do to improve your rating to 5 stars, please let us know.
Albumworks is easy to use
Albumworks is easy to use. Great instructions on the internet when you need something clarified. Love the final product
8 mei 2026
Antwoord van albumworks
Hi Neil,
Thank you so much for the 5-star review! We're thrilled to hear that you found Albumworks easy to use and that our online instructions were helpful whenever you needed clarification.
Best Photo book company.
As always Albumworks has given me an absolutely top quality book at a reasonable price. Their customer service is second to none and I wouldn’t use any other company. Thank you Albumworks.
8 mei 2026
Antwoord van albumworks
Hi Kathryn,
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you love the quality of your photo book and that our customer service has looked after you so well.
The finished product is unbelievable
The finished product is unbelievable, the quality of the finish, the packaging etc second to none.
7 mei 2026
Antwoord van albumworks
Hi Hocks,
Thanks for the amazing 5-star review! We're delighted that the quality and packaging exceeded your expectations.
Best Service
I've been using Albumworks for many years and have never had a problem with any of their products. All have been top quality and delivered in a timely manner. Their program is easy to use and has excellent functionality. Their staff are second to none, phones are answered promptly and if no-one is available call-back requests are always quickly attended to. Staff knowledge, friendliness and helpfulness couldn't be better. I thoroughly recommend Albumworks.
6 mei 2026
Antwoord van albumworks
Hi Bruce,
Thank you so much for your loyal support over the years! We're thrilled to hear that you love our products, find the program easy to use, and always receive great support from our team. We truly appreciate the recommendation!
Beautifully presented albums.
7 mei 2026
Antwoord van albumworks
Hi James,
Thank you for the amazing review. We look forward to assisting you with your next project.
Antwoord van albumworks
Hi Cathalina,
Thank you for the 5-star review! We are so glad to hear you found our software easy to use and enjoyed the quick turnaround time.
Very nicely presented way to display…
Very nicely presented way to display our holiday photos
5 mei 2026
Antwoord van albumworks
Hi Robin,
Thank you for sharing your feedback, Robin. We're delighted that you love how your holiday photos turned out!
Antwoord van albumworks
Hi Janice,
Thank you so much for the lovely review! We are thrilled to hear that you love your holiday albums.
Love this product from start to finish
Love this product from start to finish. Album arrived 5 business days after ordering and I am thrilled with the print quality and finish. Couldn't recommend more highly.
5 mei 2026
Antwoord van albumworks
Hi Kristen,
Thank you so much for the wonderful review! We are thrilled to hear that you love your album and that it arrived so quickly.
prompt professional quality product
20 april 2026
Antwoord van albumworks
Hi,
Thank you for the excellent review. We can't wait to hear from you again soon.
My "go to" photobook maker
My "go to" photobook maker - is easy to use, versatile and offers plenty of useful options that enhance user creativity. It is backed by a friendly and very professional customer service team. Also, I cannot fault the printers who consistently produce high-quality photobooks - I have never had to wait long for the finished product to arrive at my front door. Highly recommended.
30 april 2026
Antwoord van albumworks
Thanks, David! We’re thrilled you enjoy our creative options and fast shipping. Hearing that you love our service and print quality means the world to us!
The albums that i have completed have been fabulous - am very happy with the results
The albums that i have completed have turned out well - i am happy with my end results and hopefully my family will appreciate in the yers to come the memories i have created.
14 april 2026
Antwoord van albumworks
Thanks for sharing, Wendy! We love helping you create lasting memories, and we’re sure your family will absolutely treasure the beautiful albums you made.
Good quality product
Good quality product with clear sharp photos good value, can set things out how I want them, easy to order, prompt service. A beautiful way to save the memories… I love my books.
30 april 2026
Antwoord van albumworks
Hi Wendy,
Thank you for the lovely review! We’re so glad you enjoyed the layout flexibility and the qualty of your latest albums..
I like the helpful staff if I have any…
I like the helpful staff if I have any questions during the design stage.
I like the ease of ordering and I like the prompt delivery of my book.
16 april 2026
Antwoord van albumworks
Hi Bronwyn,
Thank you so much for your kind words! We’re thrilled to hear that you found our design team helpful and the ordering process easy.
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