Bought a pair of Boots in the sale but on arrival and initial try on, they were faulty as the leather lacquer peeled off. Instantly emailed Aldo with videos and photos and they quickly responded, orga... Toon meer
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Lees wat reviewers zeggen
I have had trouble with first name and surname not appearing on the shipping address recently. I reached out to the support team and they were very helpful and refunded the amount. I really appreciate... Toon meer
Really disappointing quality and poor service. Bought 2 pairs over the course of year - first failed within 3 months of purchase with limited wear, the second pair (discounted due to initial complaint... Toon meer
I bought a pair of £60 shoes from ALDO and wore them for around 5 hours at a wedding. The material and heel became badly damaged to the point that I can no longer wear them. I contacted customer... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Five decades ago, a young Aldo Bensadoun (or as he is affectionately known, Mr. B) set out to realize his dream of becoming the best shoe retailer in the world and the rest is history.
Contactgegevens
124 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- support@aldoshoes.co.uk
- aldoshoes.co.uk
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Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have previously brought from Aldo a…
I have previously brought from Aldo a number of times and the quality is always amazing, I have shows over 10 years old.
I ordered some and they arrived, the quality wasn’t great and the strap was missing. I was so disappointed, however I contacted Aldo and there customer service has been absolutely incredible and I will continue to buy from them.
Large sizing
Love the styling but unfortunately on this occasion, the size came up way to big.
Online order
I orders shoulder bag and sun glasses, love the bag and quality is very premium. Glasses are also very good but unfortunately size is not suitable to my face. 🤭🥰
products are in good quality
Great experience and high quality goods
The website is easy to navigate and the ordering process is straightforward. Items are always delivered on time and the quality of the goods is always high.
Fabulous customer service and I love…
Fabulous customer service and I love the unique style of shoes. I'll be getting more!
Fast delivery and the quality of the…
Fast delivery and the quality of the sandals is superb, I have a slim fit, normally I wear 38 but ordered 4.5 it also size well. Thanks
Great
Great. Sandals were lovely quality and looked exactly the same as the website photos (sometimes they don’t and colour varies). Really pleased. Fast delivery too.
Prompt delivery and comfy shoes.
Prompt delivery and comfy shoes.
The sizing is not always right, depending on the type of shoe, but still worth a try.
Fantastic quality shoes
Fantastic quality shoes . Packaging first class, delivery first class .. very happy customer who will shop again .
A holiday find
I saw a gorgeous pair of sandals on holiday, looked and found them online. They were reduced and in stock in my size. Placed an order and they were delivered and waiting for me when I got home. They are so comfortable and the colour means they go with any outfit.
Bluewater Poor
Bluewater. Poor. Only popped in to get some shoes that my mum saw last week.
Guy behind till with beard, said "mate what size though becuase theyre very limited" in a really patronising way. Felt like he didnt want to serve me and was as if I felt ushered out the shop. Wasnt even busy, only had 1 customer.

Antwoord van Aldo Shoes UK
Really supportive customer service!
Right heel height & comfortable
The heel was pretty but stable so it was comfortable to stand and walk in.
Absolutely love my purchase !
Lovely comfortable trainers
Item arrived in reasonable time and well packed. The trainers were exactly as shown. The fit is exactly right - size 6.5, and they were very comfortable from the first time I wore them.
Excellent quality and fast despatch
Poor product quality & horrible customer service
I bought a pair of £90 heels from ALDO that developed visible damage after just one wear! I contacted them within 30 days expecting a refund, as the product clearly wasn’t of satisfactory quality. Instead, they refused and offered just 30% back, claiming it was normal wear and tear.
This goes against UK consumer rights, which protect buyers when items don’t meet reasonable durability standards. After several emails, they refused to take responsibility. Really disappointing experience from a brand I expected better from.
Excellent service and incredibly comfortable shoes!
I recently ordered three pairs of shoes from ALDO, and I couldn’t be happier with the entire experience! The delivery was impressively quick, and all the shoes arrived beautifully packaged with great care. Each pair looks fantastic and, most importantly, they’re incredibly comfortable to wear straight out of the box.
Me encanta sus calzados es de buena…
Me encanta sus calzados es de buena calidad son cómodos para los píes volvería a comprar una y mil veces más
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