Aldo Shoes UK  Reviews 

385
•
TrustScore 3.5 uit 5

3,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought a pair of Boots in the sale but on arrival and initial try on, they were faulty as the leather lacquer peeled off. Instantly emailed Aldo with videos and photos and they quickly responded, orga... Toon meer

Beoordeeld met 5 van de 5 sterren

I have had trouble with first name and surname not appearing on the shipping address recently. I reached out to the support team and they were very helpful and refunded the amount. I really appreciate... Toon meer

Beoordeeld met 1 van de 5 sterren

Really disappointing quality and poor service. Bought 2 pairs over the course of year - first failed within 3 months of purchase with limited wear, the second pair (discounted due to initial complaint... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought a pair of £60 shoes from ALDO and wore them for around 5 hours at a wedding. The material and heel became badly damaged to the point that I can no longer wear them. I contacted customer... Toon meer

Bedrijfsgegevens

  1. Schoenenwinkel
  2. Handtassenwinkel
  3. Winkel in modeaccessoires

Geschreven door het bedrijf

Five decades ago, a young Aldo Bensadoun (or as he is affectionately known, Mr. B) set out to realize his dream of becoming the best shoe retailer in the world and the rest is history.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

385 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 14% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,4

Alle reviews

(385)

162 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love the shoes

Love the shoes , I’m not a high heel fan but these were perfect and comfortable, I bought half a size bigger but they were perfect . And the cushion inside the shoe made them perfectly comfortable.

21 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy purchase!

I am really happy with the shoes I have bought. Really comfortable and beautiful. Highly recommend.

15 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor experience

I ordered a pair of shoes in the November sales. The first time they tried to send it, the package was 'lost', the second they tried to send it, the package was sent back to ALDO. ALDO are now making me wait (for an error that isn't my fault) whilst they figure out what's gone wrong with their distribution. Terrible experience.

12 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order was was made on 6th November it’s…

Order was was made on 6th November it’s now 16th evri have sent emails about delay In delivery 10 days in and as I have no pickup date I am extremely disappointed with service still nothing from evri and no follow up from Aldo.

16 november 2025
Review zonder uitnodiging
Logo Aldo Shoes UK

Antwoord van Aldo Shoes UK

Thank you for your feedback. We’re very sorry to hear about the delay and completely understand your frustration.

We’d like to help resolve this as quickly as possible. Please contact us directly via our contact form here: https://aldoshoes.co.uk/pages/contact-form
so we can look into your order and assist further.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I ordered a pair of boots online. I picked them up on Saturday afternoon but when I tried them on later that night I found that the zip was faulty.
I emailed customer services on Sunday and on Monday the problem was resolved and a replacement pair was on the way.
Excellent service

3 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Aldo - please don’t use Evri 😭

Ordered boots 10 days ago and still haven’t received them. Being given the runaround by Evri who were supposed to deliver 6 days ago but at the last minute updated the delivery status to ‘delayed’ and it hasn’t changed since. Can’t speak to a human being at Evri so have no idea if I’ll ever receive my order. Very disappointed.

29 oktober 2025
Review zonder uitnodiging
Logo Aldo Shoes UK

Antwoord van Aldo Shoes UK

Dear Vivienne,

We’re really sorry to hear about the delay with your delivery.

Please get in touch with us directly through our contact form here : https://aldoshoes.co.uk/pages/contact-form
, and our team will be happy to look into this for you and assist as soon as possible.

We look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Next Day Delivery (and order in general) not honoured

Placed a Next Day Delivery order last Wed evening - paid extra so they would come on Friday - still not heard anything about my order being dispatched nor have I had a reply from customer service. £406 spent... have they just swallowed my money?! I had nothing to wear on Saturday to an event and now I have no idea when I'll see the order.

22 oktober 2025
Review zonder uitnodiging
Logo Aldo Shoes UK

Antwoord van Aldo Shoes UK

Thank you for getting in touch and for your patience. We’re very sorry for the delay in responding, our customer service team is closed over the weekend, which caused the delay in our reply.

We’re glad to see that your order has now been delivered, and we truly appreciate you reaching out to help us resolve the matter.

We hope you enjoy your purchase and wish you many happy moments wearing your new items.

Beoordeeld met 1 van de 5 sterren

Its almost a month still waiting for my…

Its almost a month still waiting for my order

19 oktober 2025
Review zonder uitnodiging
Logo Aldo Shoes UK

Antwoord van Aldo Shoes UK

We’re truly sorry to hear that you’re still waiting for your order. We’d like to look into this further and resolve the matter as quickly as possible. Please contact us via our form here: https://aldoshoes.co.uk/pages/contact-form , and our team will be happy to assist you.

Beoordeeld met 3 van de 5 sterren

I bought a pair of Aldo shoes for my…

I bought a pair of Aldo shoes for my husband the style looked really nice and he liked the fit at first. but after a few weeks of use the sole started showing signs of wear and the stitching near the heel came loose a bit. its not terrible but i expected better quality for the price. Customer service was responsive but didnt offer much help beyond standard advice. overall, decent looking shoes but not as durable as we hoped for.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Disappointed

I always like do shopping in Aldo shoes bags, but this time I was disappointed I ordered the shoes. and they send me one of the pair was used ,dirty and loose . I have to send back..

6 oktober 2025
Review zonder uitnodiging
Logo Aldo Shoes UK

Antwoord van Aldo Shoes UK

We’re really sorry to hear about your recent experience and truly appreciate you sharing your feedback. This isn’t the level of quality or service we aim to deliver at ALDO, especially to our loyal customers.

Please reach out to our Customer Care Team via https://aldoshoes.co.uk/pages/contact-form we’d love the opportunity to make things right for you.

Thank you for choosing ALDO.

Beoordeeld met 5 van de 5 sterren

Thank you

Thank you! One of my shoes was damaged and I contacted ALDO Customer Support. Feyza was very helpful and solved the problem by guiding me through the different options available. Will buy again from this store. Much appreciated.

22 september 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer