Alfred & Co. London Reviews 291

Fantastic Service - fixed my shipping mistake in minutes. Despatched same day; arrived the next. My son loved the chain. Amazing quality & great price. Will definitely be ordering again. Highly recommend!!

We had such a lovely experience, the website was easy to use, and my son was so happy with the purchase it’s his everyday wear thank you. Quick delivery also.

Love this company, I bought for myself and others. Always good value and quality jewelry.

I have shoped a few time on the website and I love how the jewellery us not overly expensive and my son and daughter love the jewellery that i got them for birthdays and Christmas will be getting more and love how fast they come thank you very much

Excellent product and quick delivery. The St Christopher pendant is heavy and lovely so good

Great service fast supply of goods and quality of product will use again

Super impressed with the attention to detail and craftsmanship. The necklace feels weighty in the best way and hasn't lost its shine. definitely planning to buy more form Alfred & Co.

I bought this as a gift and they loved it! Delivery was fast, and the piece truly feels premium - well worth the money.

Absolutely blown away by the quality-even better than expected. The chain feels solid and the finish is immaculate. I wear it every day.

The silver chain I ordered was amazing. The delivery was quick and when I raised a query they prompted responded.
The product was really high quality.
Engraving was done so well. A perfect gift.

I have purchased a necklace from them last year, this year i decided to get a bracelet bec the quality of my previous order was absolutely brilliant. My bf wears it 24/7- 356 days and the condition is still immaculate.
Royal mail happened to misplace my order but alfred and co managed to handle this problem really well.

I do recommend this brand for its long lasting quality

Fast shipping, good price for a great price for someone testing jewellery for the first time.

The chain is extremely high quality and it came super fast. I had chosen to get something little engraved, but did not know if they could do hearts , so I put “<3” and they engraved it as a heart which was a nice surprise :)

Very disappointing experience, both in terms of product quality and customer service.

I ordered two engraved bracelets and within less than a month of normal wear, the engraved charms on both bracelets fell off. These were a Christmas gift, and considering the price and the additional cost for engraving, I expected much better durability.

I contacted customer support to report the issue and ask for a reasonable solution, but despite following up, I have received no response at all. This is especially frustrating as I had already experienced problems with the order previously, having been sent the wrong length and needing to return it.

I understand that mistakes can happen, but being ignored after chasing is unacceptable. I hope this feedback encourages the company to improve both product quality and customer communication.

Came fairly quickly , chain in great quality ( I can shower in it and go gym and my neck hasn’t even turned green I would recommend buying chains from here.

Ordered a men’s necklace and bracelet before Christmas. After one month of being worn the gold on the necklace has faded and the catch has bent. The bracelet the catch has also bent. For £60-70 I spent I was not expecting them to last years and years but after one month?? I could have bought a £20 one which would have lasted longer. Very disappointed

Great site, Affordable prices, packageing great, emails throughout my arrival.

Beautiful item, excellent communication. Speedy delivery.

I ordered a silver curb chain for my son for Christmas. It arrived very quickly. We both absolutely loved it. The quality and price was excellent 👌

The service received was fantastic! I ordered 2 chains on a good deal in July for Christmas presents, the ordering was simple and items received very quickly. Once if my sons opened his Christmas Day and wished he’d asked for the next size up, I messaged on Boxing Day (expecting them to say no due to the purchase date) but no the team were very understanding, explained how to return, as soon as they received the item the new chain was out for delivery immediately. Excellent customer service, will definitely be ordering again. Thank you