Alfred & Co. London Reviews 291

I wanted a trusted seller with quality items plus long guarantees, Alfred & Co delivered both. I purchased a 2mm top grade stainless steel curb chain and cuff bangle to wear for swimming on holiday plus everday wear. Very happy with quality & customer care, def recommend.

Nice jewellery and good customer service.

Ordered a personalised chain for my boyfriend and it’s beautiful! Thank you

Great value chain and pendant. Delivered on time with the minimum of fuss. Highly recommended

Excellent service, fast delivery, great communication and products were great value for money

SCAMMERS!!! They sent confirmation of a refund yet the money isn't in my account and it has been well after the timescale. I tried to ask for help, but they said they sent it to PayPal (I don't even have a PayPal account?!) They won't even provide proof of the refund to me so I know they're withholding my money for no reason. They have also refused to respond to any of my emails. SAVE YOUR MONEY AND SHOP ELSEWHERE - awful company and have lost any repeat business as a result.

Look at the other 1 star reviews - they all say the same thing. I will be taking this up with the Financial Ombudsman along with others who have been scammed. Don't waste your money here - they won't last as a company if this is how they run a business!!! Horrible people.

Very pleased with this company, quick delivery service & the bracelet is lovely.

I brought a chain and within the first month it had broken, I had then got a replacement which was okay and I understood however within the first month of having that one it broke again, I thought this was ridiculous and requested a refund as the same thing happened twice however they denied me one

So much heavier than expected, great chain. Husband loves it

Great selection, prices reasonable and good quality materials

So first they sent me the wrong order but I emailed and they got straight back same day and sent me the correct order by the next day. So yes they made a mistake but they corrected it fast and the customer service was amazing so thank you

Amazing quality amazing price very impressed

Discovered your website by chance and ordered from you for the first time. A great selection of jewellery, some good deals and reasonably priced items and exceptionally quick delivery and excellent communication and updates.

If I could give this company more stars I would. Made a purchase and I ordered an incorrect chain length. They happily replaced the item for me. Customer service was brilliant. Fast and responsive. Beautiful jewellery and service

I love Alfred and Co. The chain ive got for a christmas present is high-end quality. Its amazing packaging adds to its great quality. The £10 refund scheme for doing reviews is also a great way to give back to customers. Seriously recommend.

My adopted son brought me my chain i wanted + absolutely love it but since ive wanted a matching bracelet which my friend gave me my Xmas money early so straight away I ordered my bracelet im over the moon I only ever take them off to clean every so often love them, now my friend wants to buy a chain like mine as it looks so good xx will be ordering more xx

I purchased this gift for my sons 21st birthday gift. The description and pictures of this item were fantastic but the item itself is amazing, such a fantastic gift

Delivery was fast and easy. The product came exactly as I had expected and is much shinier than i thought it would be which is excellent.

Scam website.
It's been 20 days since the placement of the order. Never shipped (i checked with the delivery company website).
Impossible to contact customer service.
Definitely a scam