Alisons Automotive Group Reviews 

Great customer service, smooth transition and answered all questions that were asked with great response

Everyone at Alisons Automotive was so friendly and helpful. Lia, who we were with, was great. Professional, polite, cheerful, relaxed. No pressure. Made the experience a pleasure. Our daughter and grandkids now have a v nice, low mileage SUV for a good price. All v happy. Highly recommended. Will go back.

I went in needing a new car for the school run and Ellie was really helpful with fulfilling my needs and listening to my concerns. I would recommend Allisons Automotive Group and Ellie to all my friends who need a new car

Amazing company . Reliable polite and friendly. Definitely recommend

Ellie is the best ❤️

We made the trip all the way from Scotland — and wow, LIA truly went above and beyond! ✨ From the warm welcome and station pickup to getting all the paperwork done in just 20 minutes, the whole experience was seamless and stress-free. Now we’re happily cruising back to Scotland , hearts full and smiles wide. 😇🚗💨
And a special shout-out for the lovely coffee — such a sweet touch! ❤️

Just picked up an A-Class Mercedes and I had a fantastic experience with Alisons automotive Group, I got picked up from the train station promptly, aloud to look around the vehicle on my own without any pressure, had a lovely coffee whilst paper work and admin was being sorted, overall it was a great experience. My sales manager was Lia and she is a credit to the team. Absolutely 5-Stars guys. Thanks a lot!

To be totally honest Ellie made this a great experience buying the Audi A4.
Without her help.i wasn't sure although I wanted it.
Well done Ellie 10 out of 10 for your amazing customer experience. 👏

Ellie at Alison’s Automotive was great to work with. She was friendly, honest, and made buying a used car quick and stress-free. She answered all my questions and made sure I felt confident in my purchase. Highly recommend asking for Ellie!

Welcoming and helpful throughout my interactions with them. Professional to a tee. Lia handled my purchase and she was great - even bending a few rules around the holding fees as I could t test drive the car due to some time constraints on my end. Highly recommend!

Very helpful and friendly from start to finish. They didn't put no pressure on me to try sell me the car which made me feel comfortable, quality car and at a decent price.

Amazing service, nice and easy arranging a viewing and test drive, staff are all friendly and willing to answer any questions

Lia was very friendly and helpful and even stayed on a bit later on a Saturday since we came a little late but still was happy to help out :) Great sales rep!

Great service

I drove all the way from Sittingbourne to Bristol to get the car and it was worth it ! Ellie new employe has gave the best customer service and everybody was very friendly. Ellie has answered all my questions showed me around the car, offered a coffee. The car is beautiful and amazing I am in love. Thank you all so much you all are great!

Enquired about a car at the start of the week and that weekend I was buying the car. Lia helped from the first phone to the signing over the car,a great experience from a very friendly company

Just picked up my new car today and I was amazed to see the car looked virtually brand new inside and out, very clean.
Service by lia was outstanding from start to finish was made to feel welcomed and made comfortable. Would recommend to anyone looking. So many cars were there even though I couldnt afford the lamborghini, the car I chose turned out to be a nice gem.

Had a great experience with Alisons Automotive Group from start to finish.
I originally went for a test drive which was set up with jack, bust seen a different car which I preferred whilst I was there. Unfortunately someone else had reserved this car however jack informed me that there was a similar car coming in. 10 days later I went to collect the new car, trading my car in for part exchange.
The whole process was stress free and easy, the team were very friendly and helpful, would definitely recommend this company.

Absolutely brilliant service from start to finish. I recently bought a car through this company and the whole experience was smooth, honest, and completely stress-free. Communication was spot on, nothing was too much trouble, and the team made sure everything was ready exactly when they said it would be.

The car itself was immaculate — exactly as described, no hidden surprises, and clearly well cared for. They handled all the paperwork quickly and professionally, and even followed up afterwards to make sure I was happy.

Genuinely one of the best buying experiences I’ve had. Reliable, friendly, and totally customer-focused. Would highly recommend them to anyone looking for a quality motor and proper customer service

I wil keep posting , so you can hide from the truth as much as you want! These are actually AUTO TRADE SOUTH WEST with a new name!!!!
last hearing in a month!
Evidence by an expert engineer and specialist that ATSW had deleted the DPF system from the ECU of my vehicle as well as other fault codes, to try to mask and hide faults with the vehicle which unfortunately had led to the reoccurring faults! These are not allegations!! They are facts! !!! Even though they have changed their name I will continue to review every single review site to warn others, they continue to flag my review as illegal but, it’s not defamatory when it’s the TRUTH!!!!
These people just change company names and keep trading!

For anyone reading the reply they sent for my review, check all my reviews on other platforms, this is the same company. They are all liars! if anyone has been involved with Jack or Matt from Alison’s trading premises, jack is the director of Auto trade south west and Matt was the general manager ( but there is not involvement of any kind mind haha) Jack is also using their Alisons trading premises for correspondence to the court but they are not the same company ;-)

Amazing costumer service, exchanged cars in a day was quick and easy would definitely recommend
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