I've recently been involved in a car accident that wasn't my fault. It has been an extremely stressful situation. I've been liaising with Matt regarding my case. He's been a great help, taking... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just passed my automatic driving test with only 2 minor faults after having some lessons with Sorina! She was incredible and made me feel so calm and confident while preparing for my test, I couldn’t... Toon meer
Bedrijf heeft geantwoord
On the whole the experience was good. Early on some miscommunication.. as you dont always talk to the same person. Later I tended to be in contact with Kara mostly and that meant commiunication was... Toon meer
Bedrijf heeft geantwoord
Excellent experience with Alps, didn’t need to ask for same member of staff when calling them as they were all able to help me get through my minor problems as I had never claimed before. Staff were v... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Alps
Geschreven door het bedrijf
for brokers
for clients
About Alps
Alps is built upon mutually beneficial growth and long-term partnership. We believe in commitment with longevity and substance between ourselves and our brokers and we make add-ons, add up. We’re proud to say that we have 25 years of insurance product experience.
Alps Ltd
You can count on our dedicated ongoing marketing, sales, compliance, and product development support. Rest assured, we keep things simple: no minimum volumes, no exclusivity, and no tie-ins.
Alps Legal
All our staff are encouraged to contribute positively to consistently improve the client experience. We recognise the importance of communicating in a manner which suits the needs of differing individual requirements, therefore innovation remains central to the way we deliver our range of legal services.
get in touch
Contactgegevens
CW12 3AQ, Congleton, Verenigd Koninkrijk
- alpsltd.co.uk
4,6
Uitstekend
350 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good process
4 december 2025
Antwoord van Alps
Thank you for your review! We've shared your kind feedback with Hayley, who you spoke with. If you need any further assistance, please don’t hesitate to reach out!
Good i agree
28 november 2025
Antwoord van Alps
Thank you for your review! We're delighted to hear you had a 5-star experience with our service. We've shared your kind feedback with Cally, who you spoke with. If you need any further assistance, please don’t hesitate to reach out!
That made my claim effortless they…
That made my claim effortless they handled everything and very happy with the settlement that they got for me
12 november 2025
Antwoord van Alps
Thank you so much for your kind words! We’re really glad to hear that the process felt effortless for you and that you’re happy with the settlement. We've shared your feedback with Matt who you have spoken to!
Marissa was very helpful to me
Marissa was very helpful to me. She went and above what needed to be done.
17 november 2025
Antwoord van Alps
Thank you so much for your kind words. We're glad to hear Marissa was able to support you and go above and beyond. We appreciate you sharing your experience!
Antwoord van Alps
Thank you for your kind words! We’re delighted to hear you found our team professional and friendly. We’ve shared your feedback with Cally, who you spoke with!
Good support
Guidance throughout the process good, step by step explained, easy to understand
14 november 2025
Antwoord van Alps
Thank you for your feedback! I’m really happy to hear that the guidance was clear. We have shared your feedback with Chloe who you spoke with! :)
Antwoord van Alps
Thank you for your kind words! We’re delighted to hear you found our team helpful and polite. We’ve shared your feedback with Cally, who you spoke with!
Helpful company
The staff that I dealt with were friendly, helpful and sympathetic to my incident
4 november 2025
Antwoord van Alps
Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that our team was friendly, helpful, and supportive during your incident. We have shared your feedback with Sophie who you spoke with. If there’s anything else we can assist you with, please don’t hesitate to get in touch!
Excellent service over the phone and a…
Excellent service over the phone and a quick response via email.
7 november 2025
Antwoord van Alps
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our phone and email service. Providing quick and helpful support is always our goal, and we truly appreciate your feedback. We have shared your review with Marissa who you spoke with!
Antwoord van Alps
Thank you so much for your kind words! We’re thrilled to hear you received excellent service from Cally, we’ll be sure to share your feedback with her.
Helpful Grace
Grace was extremely helpful. She went away to find the answer to a not so straightforward question and promptly emailed me back with a positive response
31 oktober 2025
Review zonder uitnodiging
Antwoord van Alps
Thank you so much for your lovely feedback! We’re delighted to hear that Grace was able to help and provide the information you needed. It’s great to know that her prompt and thorough support made a positive impression, we really appreciate you taking the time to let us know.
It was a great pleasure to say thank…
It was a great pleasure to say thank you very much for the support the team has provided , superb i never faced any issues , timely updates and very fast response . Good work by the entire team cheers and all the very best
Regards
Kiran Cherian
29 oktober 2025
Review zonder uitnodiging
Antwoord van Alps
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience and that our team’s support, updates, and response times met your expectations. Your feedback means a lot to us and will be shared with Kara and the wider team! Wishing you all the best too!
I asked for a document to be changed…
Company got in touch with me to resolve all my issues. Happy with service.
27 oktober 2025
Antwoord van Alps
Thank you for your feedback. We completely understand that delays can be frustrating, and we’re sorry for the inconvenience caused. I can see that the team did send the revised documents several times and made repeated attempts to ensure you received them. It appears the issue was a technical one rather than a human error, and this has now been resolved. Thank you for your patience and understanding.
Antwoord van Alps
Thank you so much for your wonderful feedback, we’re delighted to hear that you found the service helpful! We will make sure to share your feedback with Hayley!
Cant really give a review as only just…
Cant really give a review as only just started a claim
23 oktober 2025
Antwoord van Alps
Thank you for taking the time to leave a review! We completely understand that it’s early in your claim journey. We ask for feedback based on the service you’ve received from your handler so far, as it helps us ensure we’re meeting your expectations from the very start. We hope that as your claim progresses, our team continues to deliver a smooth and supportive experience worthy of a 5-star review!😊
Very thorough with their replies
22 oktober 2025
Antwoord van Alps
Thank you so much for your lovely feedback! We’re so glad to hear that you found Chloe’s replies thorough! We’ll be sure to pass your kind words along to her!
My experience was good every thing whet…
My experience was good every thing whet well thank you for your help
17 oktober 2025
Antwoord van Alps
Thank you for your kind feedback. We’re really glad to hear that we were able to help. Your comments have been shared with Chloe, who you spoke with. If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Antwoord van Alps
Thank you for your review! We're pleased to see such positive feedback about our team! We've passed your feedback along to Kara, who you spoke with. 😊
excellent outcome
Every step was visible to see, and the end result was that my losses were reclaimed.
14 oktober 2025
Antwoord van Alps
Thank you so much for your feedback. We're really pleased to hear that you found the process transparent and that the outcome met your expectations. We have shared your feedback with Sophie! If there's anything further we can assist with, please don't hesitate to get in touch.
The lady i spoke to was very helpful…
The lady i spoke to was very helpful and sorted out the transaction with minimum fuss.
Just what you want from a supplier.
Excellent service.
13 oktober 2025
Antwoord van Alps
Thank you for your great feedback! We’re delighted to hear that Marissa was able to assist you efficiently and provide the level of service you expect. We’ll be sure to pass on your kind words, don't hesitate to reach out to our support team if you require further assistance!
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