I've recently been involved in a car accident that wasn't my fault. It has been an extremely stressful situation. I've been liaising with Matt regarding my case. He's been a great help, taking... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
On the whole the experience was good. Early on some miscommunication.. as you dont always talk to the same person. Later I tended to be in contact with Kara mostly and that meant commiunication was... Toon meer
Bedrijf heeft geantwoord
Just passed my automatic driving test with only 2 minor faults after having some lessons with Sorina! She was incredible and made me feel so calm and confident while preparing for my test, I couldn’t... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic company to deal with professionally. As an insurance broker, we use ALPS and I can't praise them enough. On Sunday, I had my first real experience after my car decided it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Alps
Geschreven door het bedrijf
for brokers
for clients
About Alps
Alps is built upon mutually beneficial growth and long-term partnership. We believe in commitment with longevity and substance between ourselves and our brokers and we make add-ons, add up. We’re proud to say that we have 25 years of insurance product experience.
Alps Ltd
You can count on our dedicated ongoing marketing, sales, compliance, and product development support. Rest assured, we keep things simple: no minimum volumes, no exclusivity, and no tie-ins.
Alps Legal
All our staff are encouraged to contribute positively to consistently improve the client experience. We recognise the importance of communicating in a manner which suits the needs of differing individual requirements, therefore innovation remains central to the way we deliver our range of legal services.
get in touch
Contactgegevens
CW12 3AQ, Congleton, Verenigd Koninkrijk
- alpsltd.co.uk
4,7
Uitstekend
351 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy to say I’m the happiest man alive…
Happy to say I’m the happiest man alive I’ve just received what I’ve been needing to help my case through the start of the claim. I’m a very happy man and could not ask for anything better from a great company as they’ve been polite extremely helpful, understanding on my situation and have just made me again the happiest man.
1 april 2025
Antwoord van Alps
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the support you’ve received. Your feedback truly mean a lot to us. We’ve shared your review with Jonny, who you have been speaking with!
Helped me lot in my tough time
25 maart 2025
Antwoord van Alps
Thank you so much for your review! We’re really glad we could help out. I’ve passed your feedback along to Kara who you were speaking with!
Antwoord van Alps
Thank you very much for your feedback! We have shared your review with Hayley who you have been speaking to!
Prompt and helpful
I had to contact the team reading a change needed. This effected 8 policies. Sophie picked up my email and made the change promptly to all 8 policies. I then had a problem locating the documents which she also resolved by sending everything over via email.
27 maart 2025
Antwoord van Alps
Thank you for your feedback! We're glad to hear that your query was resolved quickly and efficiently. We've passed your review on to Sophie :)
Informative
Cally explained the situation and the required steps to progress the claim. Very happy so far.
24 maart 2025
Antwoord van Alps
Thank you for your feedback! We're glad to hear that Cally provided clear guidance and that you're happy with the process so far! :)
Antwoord van Alps
Thank you for your review, we are pleased to hear that you've had a great experience! We have shared your feedback with Chloe who you have been speaking to!
Pretty nice 👍👍👍
20 maart 2025
Antwoord van Alps
Thank you for your review! We have shared your review with Grace who you have been speaking with! :)
Helpful staff who kept me updated…
Helpful staff who kept me updated througout
11 maart 2025
Review zonder uitnodiging
Antwoord van Alps
Thank you for your kind words! It was Matt who contact you. We're pleased to hear that our team kept you updated throughout the process. Providing clear communication and support is important to us, and we appreciate you taking the time to share your experience.
car bump
ALPS are good at helping with claim in a quick and responsive way , they explain the query's and question
13 maart 2025
Antwoord van Alps
Thank you for your feedback, we are pleased to know we were able to help! We have shared your review with Chloe who you have been speaking with :)
Marissa was very helpful and quick with…
Marissa was very helpful and quick with helping me back date a policy/Quote
17 maart 2025
Antwoord van Alps
Thank you for your feedback! We have shared your review with Marissa! :)
Antwoord van Alps
Thank you for your review, we have shared your feedback with Matt who you were speaking with!
Amazing Customer Service
Simple, quick and easy!
By far the best customer service I have experienced when dealing with a motor incident. I didn't have to wait long to be spoken with, call handler was very pleasant, considerate and understanding
Exceptional levels of service
14 maart 2025
Antwoord van Alps
Thank you for your feedback. We're pleased to hear that you had a positive experience and that our team provided the support you needed. We've shared your comments with Matt who you spoke with :)
Excellent Staff
Always helpful, informative and understanding staff.
Fast replies and excellent phone manners.
The team members always keep things moving and keep me in the loop as to what and why.
I am left understanding the situation and I know for a fact if I am ever lost or confused they will aid and assist me with no problem or hesitation.
14 maart 2025
Antwoord van Alps
Thank you for your feedback. We're glad to hear that you’ve had a positive experience with our team. Providing clear communication and support is important to us, so it’s great to know we’re meeting your expectations. We've shared your comments with Jonny who you have been speaking with :)
Excellent Love Nomber 10
28 februari 2025
Antwoord van Alps
Thank you for leaving a 5* review! We have made Becci aware who you have been speaking with!
Excellent from start to finish
12 maart 2025
Antwoord van Alps
Thank you very much for taking the time to leave a review! Your feedback has been shared with Jonny who you have been speaking with :)
They responded to my issues very…
They responded to my issues very quickly, gave clear assessment of the situation, and good advice on the process going forward.
7 maart 2025
Antwoord van Alps
Thank you for your positive feedback! We're glad to hear that your issues were addressed promptly and that the advice provided was helpful. We’ve shared your comments with Matt who you were speaking with!
Antwoord van Alps
Thank you for your review, we have shared your feedback with Jonny who you spoke with :)
Fast and effective communication in a…
Fast and effective communication in a very professional manner
3 maart 2025
Antwoord van Alps
Thank you very much for your feedback! We have shared your review with Cally who you have spoken with :)
Great advice
Whilst I don’t hold a policy with Alps, I found their number online and called, on behalf of a close friend, to see if I was able to log a personal injury claim.
Whilst they were unable to help directly, Nick was able to offer some valuable advice on how to pursue a claim ourselves, which would ultimately be more beneficial financially.
Very pleased with the professional service and advice given, even though I don’t hold a policy with them.
4 maart 2025
Antwoord van Alps
Thank you for your feedback! We're thrilled to hear that our team consistently provides excellent service to everyone. We've shared your review with Nick, who you spoke with!
Helpful advice
In a stressful time, Alps staff took time to explain everything and made sure that we understood the procedure. Grateful for a friendly, knowledgeable voice on the other end of the phone. Thanks.
27 februari 2025
Antwoord van Alps
Thank you for your fantastic review! This is the level of service we always aim to provide. We've shared your feedback with Matt, who assisted you!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.