Alternaleaf Reviews 

8.081
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Clear and easy, was worried about getting my medical documents, however just a quick link up and done, easy as pie. Fast appointments even when I did completely forget about one. Staff lovely and prod... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Service was quick, i was able rebook after misssing my first appointment easily enough. I found choice in flower very restricted as they tell you what you can buy from pharmacy and that is all you can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After years of feeling like I'm watching myself live a life that's ment to be mine I finally found someone who understood what I needed straight away and not only that she understood the female body... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I turned to this as an absolute last resort. I suffered with night paralysis, vivid nightmares, nocturnal panic and constant waking. Sick of upping doses to still gain no quality of sleep! From the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische kliniek

Over Alternaleaf

Geschreven door het bedrijf

Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.

We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.

We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.

The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.

We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.

Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.

Alternaleaf is here to change lives—one patient at a time.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(8.081)

5.819 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

They’ve been brilliant from the first…

They’ve been brilliant from the first contact I can’t fault them brilliant service

5 oktober 2026
Logo Alternaleaf

Antwoord van Alternaleaf

Hi Debbie, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Great service and product

Great service and product

4 oktober 2026
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Antwoord van Alternaleaf

Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

I tried my prescription yesterday.it…

I tried my prescription yesterday.it worked brilliant.I managed to get so much pruning done. I didn’t need pain killers. Couldn’t feel any pain.my bedtime prescription worked too.I slept through the night.no more cluster headaches waking me up at 3am. Thank you Alternaleaf.

10 oktober 2026
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Antwoord van Alternaleaf

Thanks for taking the time to share your review Lou! We are so thrilled to hear how well your prescription worked on day one, from helping you manage your pain to get that pruning done without needing extra painkillers, to giving you a full night of sleep free from cluster headaches. Knowing our care is making such an immediate, meaningful difference in your daily life means the world to our team thank you for choosing Alternaleaf!

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, easy to use system.

4 oktober 2026
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Antwoord van Alternaleaf

Hi Katrina, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, friendly and professional service.

11 oktober 2026
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Antwoord van Alternaleaf

Hi Matthew, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Very easy too use

Very easy too use. Knowledgeable consultants and good advice. I am now on the product and just trying to find a suitable daily amont. I honestly cannot believe the difference in my chronic pain relief. For the first time in 5 years I had no pain in my legs. Only 2 nights so far but hopeful that the pain relief will continue and help me feel a bit more like myself, which I haven't felt for many years.

4 oktober 2026
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Antwoord van Alternaleaf

Thanks for taking the time to share your review Teresa! We are so thrilled to hear that you found the service easy to navigate and our consultants so helpful, but most of all, that you experienced your first pain-free nights in five years. Helping patients find meaningful relief and feel like themselves again is why we do what we do thank you for your moving feedback, and we wish you all the best as you fine-tune your daily routine with Alternaleaf!

Beoordeeld met 5 van de 5 sterren

Good all round

Good all round

4 oktober 2026
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Antwoord van Alternaleaf

Hi, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Definitely the best experience with 10…

Definitely the best experience with 10 out of 10 help and support

11 oktober 2026
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Antwoord van Alternaleaf

Hi Shelley, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 5 van de 5 sterren

This has been a seamless experience…

This has been a seamless experience from start to finish. Kept up to date with everything all along and it was completely stress free. Highly recommend

12 oktober 2026
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Antwoord van Alternaleaf

Hi Julia, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 4 van de 5 sterren

Very helpful and understanding

Very helpful and understanding. All very professional. And hopefully give me the best medicine for my pain.

5 oktober 2026
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Antwoord van Alternaleaf

Hi Eamonn, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Well organised

Well organised very helpful and great products reasonable prises

5 oktober 2026
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Antwoord van Alternaleaf

Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Brilliant staff great products

Great service and the staff are fantastic made my process very straight forward and I can't praise the product enough I've never been disappointed thanks to all.
Charles

12 oktober 2026
Review zonder uitnodiging
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Antwoord van Alternaleaf

Thanks for taking the time to share your review, Charles! We’re delighted to hear that our team made your onboarding process so straightforward and that you’re consistently impressed with the quality of your products. Knowing you’ve had such a fantastic experience from start to finish means the world to us thank you for your wonderful feedback and for choosing Alternaleaf!

Beoordeeld met 5 van de 5 sterren

Quick process

Quick process. Everyone I have spoken with has been lovely and it was simple. I'm happy to have the peace of mind it provides now I have been accepted

11 oktober 2026
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Antwoord van Alternaleaf

Thanks for taking the time to share your review! We’re delighted to hear that you found the process so quick and simple, and that our team was so lovely to speak with. Knowing that your acceptance with us brings you true peace of mind means everything to our team thank you for choosing Alternaleaf!

Beoordeeld met 5 van de 5 sterren

Alterleaf has made a huge difference to…

Alterleaf has made a huge difference to my pain and eased my symptoms of the menapause.
The service is top notch and I only wish I had sort help earlier, than gone through years of what felt like torture

14 oktober 2026
Review zonder uitnodiging
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Antwoord van Alternaleaf

Thanks for taking the time to share your review! We are so deeply moved to hear how much relief our service has brought to your pain and menopause symptoms after years of struggling. Knowing that our care is making such a meaningful, life-changing difference for you means everything to our team thank you for your wonderful feedback and for choosing Alternaleaf!

Beoordeeld met 4 van de 5 sterren

The entire experience with nurses and was very impressed

The entire experience with nurses and doctors were amazing. The Emails were very clear and timely my only gripe is when trying to get through to Alternaleaf! More staff are needed to man phones and when a call back is requested it should be honoured.

11 oktober 2026
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Antwoord van Alternaleaf

Thanks for taking the time to share your review Michael! We’re delighted to hear that you had an amazing experience with our doctors and nurses and found our email communications clear and timely. However, we sincerely appreciate your feedback about our phone lines and unfulfilled call-back requests we know how frustrating that can be, and we will pass this directly to our patient support management to ensure calls are returned reliably and waiting times are improved.

Beoordeeld met 5 van de 5 sterren

The staff are polite and very happy to…

The staff are polite and very happy to help with questions I had ,

11 oktober 2026
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Antwoord van Alternaleaf

Hi Mark, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

Pretty decent 👌

Pretty decent 👌
Easier to do than I always thought it would be

4 oktober 2026
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Antwoord van Alternaleaf

Hi Bryan, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 1 van de 5 sterren

avoid these scammers they will steal…

avoid these scammers they will steal money from your account and blank any contact

14 oktober 2026
Review zonder uitnodiging
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Antwoord van Alternaleaf

Hello David, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.

Beoordeeld met 5 van de 5 sterren

Very easy to set up membership

Very easy to set up membership, fantastic staff , fast replies to enquiries, superb service, i really do recommend alternaleaf. Medication has hit the spot very grateful to Alternaleaf.

11 oktober 2026
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Antwoord van Alternaleaf

Thanks for taking the time to share your review Sarah! We’re delighted to hear how easy it was to set up your membership and that our team provided fast, superb service throughout. Knowing that your medication has hit the spot and brought you relief means the world to us thank you so much for the high recommendation and for choosing Alternaleaf!

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