I ordered and paid for a sample of wallpaper. The money went out of my account a week ago today. I have not received the item but I have received an email asking if I enjoyed my order ? Do I want to o... Toon meer
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Lees wat reviewers zeggen
Thanking those who was involved to ensure that I received my order before Christmas. I believe it to be Kate, who I had laised with over the last few days. I understand the issue was my house numbe... Toon meer
Very prompt reply after sending an email about damaged product. Very kind and helpful person guided me through the process, issued a refund immediately. Keeping me informed and updating about... Toon meer
Bedrijf heeft geantwoord
Their shilajit is amazing. From 24 hours I felt benefits in my vision. I get up at 4am, go to the gym, then do 12 hours in the kitchen so I usually crash at 3pm. But with Shilajit I powered on throug... Toon meer
Bedrijfsgegevens
Over Amalfa
Geschreven door het bedrijf
Amalfa is a family run business that specialises in providing high-quality home interior products to customers. With an extensive range of products including fabric, bedding, wallpaper, lighting, and rugs, we have everything you need to transform your home into a stylish and comfortable living space.
Contactgegevens
Verenigd Koninkrijk
- sales@amalfa.co.uk
- amalfa.co.uk
3,7
Gemiddeld
75 reviews
Geen recente geschiedenis van het vragen naar reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Katie ensured the item lost in the…
Katie ensured the item lost in the courier system was replaced and resent as quick as a flash… friendly and can’t do enough to help.. thanks again
1 mei 2023
Review zonder uitnodiging
Very pleased with the cushion covers
Very pleased with the cushion covers. Excellent quality and price.
20 april 2023
Recently bought two good quality…
Recently bought two good quality Liberty hair bands. Arrived quickly.
Would buy again.
17 april 2023
Antwoord van Amalfa
Hi Wendy, thank you so much for taking the time to leave this review :)
Katie
Antwoord van Amalfa
Hello Linda,
Thank you so much for your review, it's very much appreciated and we are so glad you are pleased with your order :)
Katie
Katie went out of her way to make sure…
Katie went out of her way to make sure my order was delivered on time.I received it this morning and we were very pleased with the content. I would highly recommend this company and definitely use again
24 april 2023
Antwoord van Amalfa
Hiya Wills, thank you so much for taking the time to leave this lovely review, it's very much appreciated!
Hopefully see you again soon :)
Katie
Item was not delivered weeks after…
Item was not delivered weeks after order was made and not until I made contact. And when item was not suitable and wanted to returned it took weeks to get a response. And realised the company is not even registered and there were multiple issues. Please stay away and do not buy.
26 februari 2023
Antwoord van Amalfa
Hello Yvonne, thank you for your review.
I am so sorry to hear there was a delay with your order.
Having looked at our correspondance, I can see you initially emailed in on the 13th March to say that your order hadn't arrived, which was then chased up and your order was received by the 15th March.
From there you were not happy with curtains, so we arranged a collection, and refunded these in full for you, including delivery.
Please accept our apologies for any delay in the returns process.
In relation to Amalfa, we are part of the Wallpaper Online group (company reg 12050674), please do let us know if you have any other questions relating to that.
Katie
Very prompt reply after sending an…
Very prompt reply after sending an email about damaged product.
Very kind and helpful person guided me through the process, issued a refund immediately.
Keeping me informed and updating about the issues.
Thank you so much!
17 april 2023
Antwoord van Amalfa
Hi there,
Thank you so much for taking the time to leave this lovely review! We are so pleased you are happy with the outcome.
Hopefully see you again soon :)
Katie
Excellent service thanx
13 april 2023
Antwoord van Amalfa
Thanks Paul so much for your review!
Hopefully see you again soon.
Katie
Great customer service!
Good choice and quality, prices are lower than I saw in other places. Thank you
18 april 2023
Antwoord van Amalfa
Hello!
Thanks so much for your review, it's very much appreciated.
Do let us know if you need anything else :)
Katie
Still no reply email
Still no reply email. Do not buy from this company!
20 maart 2023
Review zonder uitnodiging
Antwoord van Amalfa
Hi Kerri, thanks for taking the time to leave a review.
I can see from our email thread that you ordered from us and were not happy with the colourway when this arrived.
We agreed a return but you were not happy about the fact that you needed to cover the postage cost back to us, which is stated clearly in our terms and conditions.
As a goodwill gesture we refunded your original shipping fee, and have refunded your items, as well as offering a 30% discount off your next order.
Do let us know if there is anything else we could have done to have helped.
Katie
I’m trying to cancel an order but my…
I’m trying to cancel an order but my money has been taken and no one is replying to my emails or messages. Can someone please contact me?
18 maart 2023
Review zonder uitnodiging
Antwoord van Amalfa
Hi there Melissa, thank you for your review.
I can see we contacted you a while back now to confirm that this order was cancelled and refunded in full.
Do let me know if you have any further questions.
Katie
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