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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was looking for a great suitcase. I had bought Antler and returned it. This had a whopping discount and is so good-looking, though wish it had side handles. I have had Brics luggage b... Toon meer

Beoordeeld met 5 van de 5 sterren

Finally someone who has sent me batteries AA. So nice to reach us up here in the old Highlands.

Beoordeeld met 5 van de 5 sterren

Very prompt service although 2 items were missing. No problem once I contacted the company, they were immediately sent out without a fuss. I would certainly recommend this company.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

False advertising! Item listed as a complete tool but all that arrives is a handle (no bits) which is absolutely useless to anyone unless you just want to imagine the screws out of anywhere by turni... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-commerceservice
  2. Computers en accessoires winkel
  3. Elektronicawinkel

Geschreven door het bedrijf

We offer the best prices and the best service possible. Any orders above £49 made before 1 PM are eligible for next-day delivery. We give a 12-month warranty for all the products we sell. We have been in the E-commerce business for the last 10 years.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

86 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(86)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Cancelled my order

Cancelled my order, with no explanation, order had been confirmed and payment made. Said item was still in stock on line, despite trying to contact them. Mobile permanently switched off and no on line response either. Avoid .

3 maart 2025
Logo Amar

Antwoord van Amar

Hi Elizabeth,

We're truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide. If your order was cancelled without explanation, that’s absolutely not acceptable and we sincerely apologize.

There may have been an unforeseen issue with stock availability or a technical error, but we recognize that this doesn’t excuse the lack of communication. We're also sorry for the difficulty you had trying to reach us—this is something we are actively working to improve.

Please contact us at admin@amar.co.uk, and we’ll do our best to resolve this promptly for you. We value your feedback and would appreciate the opportunity to make things right.

Kind regards,
Amar.co.uk

Beoordeeld met 1 van de 5 sterren

I received only one item instead of two…

I received only one item instead of two as indicated in the attached document

3 maart 2025
Logo Amar

Antwoord van Amar

We sincerely apologize for the inconvenience caused by receiving only one item instead of two. We understand how frustrating this must have been, and we truly appreciate your patience.

Please rest assured that we have processed a refund for the missing item, and the amount should reflect in your account shortly. If there’s anything else we can do to make this right, please don’t hesitate to reach out.

Once again, we apologize for the oversight, and we appreciate your support. We hope to serve you again soon.

Beoordeeld met 3 van de 5 sterren

Item not arrived

Item not arrived

31 januari 2025
Logo Amar

Antwoord van Amar

Dear Denise,

Thank you for taking the time to leave a review and share your experience. We’re sorry to hear that you haven’t received your item yet.

Upon checking your order, we can confirm that it was dispatched on the same day it was placed. According to our tracking information, the item has been marked as delivered. However, we understand that sometimes there can be delays or mix-ups with deliveries.

Could you please double-check with anyone else at your address or your neighbors to ensure it hasn’t been received by someone else? If the item is still missing, we recommend reaching out to our support team at admin@amar.co.uk for further assistance. We’ll be happy to investigate this further and help in any way we can.

Thank you for your patience and understanding. We’re here to ensure this is resolved as quickly as possible.

Best regards,
Amar.co.uk

Beoordeeld met 1 van de 5 sterren

Unprofessional and Poor Communication Avoid This Company!

I purchased a lip pencil, only to receive an unexpected refund email with no explanation. Despite multiple attempts to contact customer service, my emails bounced back as 'unknown,' and their phone number is disconnected. It’s extremely unprofessional that they never bothered to explain why my order was refunded, and there’s no way to speak to anyone. After this strange and frustrating experience, I won’t be ordering from them again. I would advise others to be cautious when dealing with this company.

28 januari 2025
Review zonder uitnodiging
Logo Amar

Antwoord van Amar

We sincerely apologize for the inconvenience and frustration caused by this situation. We understand how important it is to receive clear communication regarding your order, and we regret that this was not the case.

We have not received any emails from you regarding this matter, which is concerning. Please reach out to us directly at admin@amar.co.uk, and we will prioritize resolving this issue for you as soon as possible. If possible, kindly provide your order number so we can investigate further.

We appreciate your patience and look forward to assisting you.

Beoordeeld met 3 van de 5 sterren

Missing items, difficulties in contact but received refund in the end.

Order Delivery time as per expected, order had correct product, packaged well but missing item, experienced difficulties contacting customer service due to incorrect contact details stated on website. I did get a response in the end albeit slightly slow and they have confirmed to arrange refund, the whole process took a week to resolve.

4 december 2024
Beoordeeld met 5 van de 5 sterren

Best deal reliable seller!

I found an excellent deal on JLab JBuds wireless headsets at Amar. The communication with the seller was fantastic. Honestly, I don't understand the negative reviews. I highly recommend them!

3 december 2024
Beoordeeld met 1 van de 5 sterren

I didn’t receive my package

I didn’t receive my package. Sent an email to say I didn’t receive my package. Still haven’t received it. It’s going on 3 weeks now and still waiting….

12 november 2024
Logo Amar

Antwoord van Amar

Hello Faith,

You order was posted out the next day we recieved your order and as soon as we found out that the courier service did not deliver it, we refunded you the full amaount.

Regards,
Amar.co.uk

Beoordeeld met 1 van de 5 sterren

Wrong item sent and no response to queries

Received incorrect food processor and was charged for delivery when it should have been free.

Seemingly no way to get in touch with the company as the mobile number given as a contact is always switched off and the email address bounces straight back as unrecognised.

You shouldn't have to send a negative review to get a reply; Trustpilot is not supposed to be a means of communication with a supplier and your website needs to be updated with real contact details so that queries can be responded to promptly.

So we'll see if this review generates a response but, in the meantime, I WOULD AVOID THIS COMPANY AT ALL COSTS!
________________________________________________
Response to Amar:
As I said in my review, the reason you haven't received any phone calls is because the number on your website was permanently switched off when I tried repeatedly to call it over a period of 3-4 days.

I've emailed the details over to the address you quoted but, again, this is different to the one on your website and, as I also mentioned, your website/literature needs to be updated with current contact details as you shouldn't be relying on a review site as your only means of communication with customers. That's a very strange way of operating and, I would imagine, will cause you to get many more negative reviews.

20 november 2024
Logo Amar

Antwoord van Amar

Hello James,

It must have been a pick and pack error. can you email us on admin@amar.co.uk . we havent recieved any calls till now. please email us on admin@amar.co.uk with what product you recieved.

Regards,
Amar.co.uk

Beoordeeld met 1 van de 5 sterren

Didn’t include item in order and never responded to messages

Only 2 out of 3 items were included in the package. They never responded to my messages and I have still been charged for the full amount.

20 november 2024
Logo Amar

Antwoord van Amar

Hello Olovia,

Sorry that this happened. We have finished our investigation and a partial refund was offered on 28th Novemeber.

Regards,
Amar.co.uk

Beoordeeld met 1 van de 5 sterren

Timely delivery, damaged, no contact

Effort was seemingly made to package the item in a way that it would be protected. However, the item still arrived damaged. Suggest the item is but in a rigid cardboard box so it doesn’t get crushed in transit, whilst keeping the item bubble-wrapped. I have attempted to contact the company via email and telephone but have been unable to receive a response or get through.

12 november 2024

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