Amazon Flex Reviews 

Same as a lot of workers on here. I got accused of not returning parcels when I had. I had a terrible delivery slot in adverse weather conditions, I was losing phone signal so no GPS, no app. Did they help me? Did they fu€k !!!
Now they’ve deleted me without any fair investigation 😡

Ich rate sehr stark von Amazon ab

Awful shameful place and people. NOT PAID ME WHEN YOU EMAILED TO SAY YOU WOULD AS YOU ADMITTED IT WAS YOUR FAILT! You will now hear from my solicitor and be sued and taken to court for a lot more! More than enough satisfactory evidence to sue you! Rude and disgusting people!

Amazon Flex kept saying I didnt return packages after doing excellent and great, I got a message stating I never sent packages back. I recorded myself returning them and they wouldn't take my evidence. They will deactivate you for anything. WAREHOUSE WORKERS DO NOT SCAN PACKAGES ON TIME EITHER Or they are keeping them. MAKE SURE YOU ARE SCANNING AND RETURNING THEM BACK WITH YOUR OWN PHONE!!!! EVEN OF THEY DIDNT TAKE MY EVIDENCE, PLEASE STILL RECORD YOURSELF. THESE PEOPLE ARE NOT TRUSTWORTHY AND AMAZON IS CORRUPT. THEY CAN REPLACE YOU IN A HEARTBEAT.

As a Amazon Flex driver, everything is your fault and responsibility of anything. Shitt company, stay out of this company.

Do a static job even you get pay less at least you are working in safe place. They pay you 70 and you have to deliver 80 miles away. On top of that most deliveries are in farms. Farms are usually away from main road with poor path way. I remember have to do 15 miles away from the road and no phone service or road just a single poor path through woods. Please! Please! Avoid to be a flex delivery driver at any cost. You gonna ruin your vahicle, your mental health and risking your safety. Most of the times the phone number given by customer is not working or they don't bother to recive your call. If you are delivering in cities like Manchester... You gonna get parking tickets if you park outside because no one is going to open door foe you to go inside a building... There is no way you can ring Amazon team at any point to ask foe help...I hope, I made my point... Another thing if you could not deliver parcel on same day return it to center befor 10 on morning next day...

When I started doing some deliveries, around this time last year, the whole scheme was fairer. They were offering different blocks at different prices. You knew that if you were booking one 3.5 hours block paid £73.50 you were going to drive a lot. Now, most of the times, they offer 3.5 hours blocks at the flat rate of £51 and then you are required to drive something like 100 miles... Good luck if you make a very little earning out of those blocks. Besides, whenever there is a problem with a parcel and you need to take it back to the depot (even if it's their fault) it is always the driver who has to bear the costs (time, car and petrol). Which I find it to be unfair. The drivers support is fine, most of the times, but the Amazon-Flex support...?!?! Please!!! They just shut you down with no answers and no reasons. A sort of dictatorship! If you're thinking about joining, think twice! Going to quit.

This company makes it so difficult to communicate with their support but if you have challenges you are definitely guilty until you prove your innocence and good luck speaking with someone.
It’s ok if they mess up and inconvenience the drivers but if you make a mistake they will hang you out to dry. Not to mention I have been a victim of three attempted car jacking and Amazon acted like it was my fault. Dog attacked, injuries delivering at night. That’s just a few.
No accountability on Amazons side.

Ich kann die negativen Bewertungen nicht nachvollziehen. Ich kaufe wirklich oft bei Amazon, und sende auch hin und wieder etwas zurück. Alles lief bisher absolut reibungslos und nach Plan, und in den zwei Fällen, in denen ich mal telefonischen Support brauchte, wurde mir auch schnell und effizient geholfen.

After reading all those comments I hold my steps to work for them, I am not sure how the authority let such business run in Australia

I made an account, watched the videos to learn how to become a courier, but must’ve used a different email or there was a crossover with my phone number. I don’t know what happened but instead of helping me they’ve just suspended my account. I got a DBS and everything and now I can’t make an income with them for no reason at all.

amazon flex along with a company called treadstone are scam artists do not use the barcode on there website it will lock up your phone , also when you question them they hang up on you

Just had delivery from Amazon
Delivery Driver Dylan
Absolute Diamond
So Happy
So Polite
So helpful

Please do not work for this company Amazon flex is full of lies they own me money since May which never been paid and am going through court to get my money back bad company even

Won't even let me sign up to the app & no way to resolve it at all wot a joke

utter waste of time and effort Not even a single customer service agent could resolve a small issue it was a complete disaster.
Don't get lost in this forest.
Such a lack of EXPERIENCE staff and gig business.
CEO Probably Counting Pennies despite not Engaging in Real-time Solutions.
SHAME #

Meine Bestellung wurde storniert obwohl die Ware noch vorhanden ist 304-5054957-3626728
Das schlimmste ist dass ich drei Wochen warte

Had an incident in Orpington warehouse were my 2 tyres was slashed by their metal drive through.
Amazon flex claim department taken car away for over 5 days because of the bank holiday weekend, only just to find out that they think it wasn't a fault of the road but the bright new tyres from michelin. We then end up inspecting the tyres nd it was not a faulty tyre....
Try to ge hold off them for the claim again will take me another day just on the phone!!!!
So useless in answering and instead of blaming everyone el they should start helping their drivers who are doing the job for their customers, or we all need to start going on strike and take them to court for discrimination and damaged Vehicles!

The route plan with they plan for you it's joke, I think they just do it in any way they don't see the map at all. Last delivery block of 4 hours I did it in 7 hours. They send you to one location than the next one is not the nearest one but far away than next it will bring you back to the first location and you are going and back, if u calculate the £15 per hour, if you work in factory you will get €11.50 to £12.5 per hour without any expenses. 15-12=£3
From £3 you have fuel, tyres, mileage on the clock. Insurance, car, think alone.