Amazon Reviews 

It only took 2 months of constant contact to get Amazon to fix an error on their end causing all my sales to be inaccessible and cancelled. Customers were able to buy, but I could not see shipping details to be able to send the items. My account quality was trashed. And to top it off, Amazon refuse to refund $450 of fees for sales they blocked me from. Terrible selling platform, eBay is 10 times better!

Was looking forward to seeing the new stargate series and it is time we cancel Amazon Prime Video as the shows and movies are so boring would have made us keep it for stargate

Ended the chat with support.
10 dollar gift card is an insult for evey run around i have been through. I could just go to a shop and buy the product and not be stressed.
This has to be some kind of nightmare.
Ordered the product on the 30th of May and still haven't got it by the 5th of June. Prime membership is pointless if you pay for the convenience but never get what you paid for!

The absolute worst! Ordered a gift for someone that needed to arrive by a certain time. Paid extra for expedited shipping. The following day received an email saying the payment didn't go through. Strange as there was money in the account. Go back in to amazon and go through the payment process again. Goes through, everything looks good. Notice that after 2 weeks the item hasn't been dispatched. Contact them FOUR times and am assured that it is still going to arrive on time. They are "just about to dispatch". Finally 2 days before its meant to arrive still not dispatched, they try to tell me it was never paid for. Wrong. My bank statement would argue that is was. Am assured it will be sent tomorrow but obviously now it will be a week late. Check again today, not dispatched. Why not? No payment. Explain everything all over again. Oh now its a technical issue and I should cancel the order and reorder. No. How about I cancel the order and amazon can get ******! Never again. Sadly I still have $100 in amazon vouchers?!?!

Will screw you over and offer no assistance at all

I have been an Amazon customer for about five years, but I think it is time to say goodbye.
In my experience, when an item purchased with a two-year warranty becomes faulty, it is very difficult to obtain a refund or replacement. I would rather shop at Myer or other physical stores, where warranty claims are usually handled directly and the item can often be replaced without so much hassle.
What disappoints me most is that Amazon, acting as the middleman between the customer and the seller, has not been very helpful when warranty issues arise.
For this reason, I prefer to buy from retailers that provide better after-sales support and make warranty claims simpler and less stressful.

I ordered one book - which happened to be the volume 2 of a series; to my surprise when I checked my kindle, I got two books delivered because Amazon had decided that I should have purchased volume 1 and of course charged me for it.
I called support the agent was courteous, understood my frustration and offered a refund.
Still, I am shocked that I had no say in deciding what I should purchase.

Bought an anti-dog barking hypersonic device, IPX6 from Holercoco, an Amazon.com.au merchant, last week. Set everything right, fully charged, hypersonic mode, highest power and sensitivity. Hung up high under shed roof eaves. Yet the neighbour’s nasty small-medium dog barked constantly over it from day 1.

A note in the package said: contact seller for solution if not working, before return. Fine, but the only way to contact was via Amazone chat. Spent considerable time going through all the useless options with Amazon’s AI robot. Finally able to send a “chat” message to Amazon asking it to forward my nice message to seller for any suggestion or “solution”.

Heard nothing from Amazon or seller for more than a week. Then I attempted to leave this exact review on Amazon.com.au, but Amazon didn't have the courage to put my review up. Dog barks over device as always.

This looks like a bad fail on Amazon’s part for not passing my nice message onto the seller, useless AI robot. Frustrating to this customer for nearly 30 years, also an active Prime one.

Disappointing, Amazon and seller Holercoco. Would have to seek a refund despite all my good intention.

LVP, Sydney.

First experience with overnight delivery = major fail. Delivery marked as “Delivery Attempted”. No further notification or update 48 hrs later. No evidence of attempted delivery on camera. Major fail.

I joined Amazon prime to receive a product urgent. I never received the product as expected so I cancelled my 1 month free trial.
I just realised today the grubs at Amazon deducted $9.99 from my bank account.

Beware with ordering anything collectable sold by the Amazon Aus warehouse in Sydney. They sometimes package figures/pop vinyls in satchels instead of sturdy boxes with padding, resulting in the product's box being squashed and with the high possibly of damaging figures during transit. They don't care about your collectables, they just want to use the cheapest option for delivery as possible even when it's not the appropriate option for that product.

This review is not about a single purchase.
It is my observation of what Amazon is allowing sellers to do.
I have noticed that sellers based in China are avoiding stating the country of dispatch.
Anyone can guess at their motivation.
Their statement of longer than usual delivery times might raise some suspicion that the delivery will be international.
But that alone, without a clear statement that the shipment will be international, makes their listings misleading and deceptive especially when they claim "in stock" status.
While that practice does not conform to Amazon policy, Amazon leave it to seller honesty to show the full story.
Amazon does accept buyer feedback on individual items where that seller behavior is evident.
However, the number of times I see it indicates Amazon really does not care and I wonder if they ignore such feedback.
It would be a simple thing to make disclosure of the information automatic and avoid having deceptive listings.
But Amazon have chosen to not do that.
Why?
It's not difficult to guess their motivation as the cash flow happens without any backlash from the Chinese sellers.
Amazon should lift their game instead of taking the easy way out which creates deceptive selling.
I had thought to provide an example listing but links are not allowed.

Placed order and waited in all day for delivery on date advised. No delivery just a message
‘ Delivery attempted today at 2:37 pm
Unfortunately, we ran into an issue when attempting your delivery. We will try again.
No further attempt to deliver or explanation of the ‘issue’
Eventually received a refund and suggestion to reorder. Of course the price had increased!!
Shame on you Amazon and no more orders from me.

I use to love Amazon and Prime membership benefits...use to. Then the Prime video added garbage advertisements unless you pay more as well hugely increased prices on items I bought also when I put a item in my cart on my account and my daughter did the same on hers the prices were different very scammy. I paid for Prime for the next day delivery or release day delivery now its 2 day or longer for the same items. Preorders for gaming use to always be on the site weeks before launch now most preorders either don't even appear on the Amazon AU site or get delayed. Some preorders appear on the AU site to buy from the US or UK sites. Well if the items are bought there the Prime free expedited shipping turns into a 15 ish dollar shipping fee plus get plus a scammy currency conversion rate guarantee. Its pure greed. I ordered a very popular game Pragmata from the UK store to get what use to be a maybe 2 week delivery time to wont dispatch from 6 to 8 weeks then its 2 more weeks to get the item. Its worse then Chinas post. The quality of items on Amazon are terrible quality now as well. Bought a laptop charger well 4 of them none worked past 4 weeks. Amazon Haul is just garbage very very low quality goods that 5ake a mo th to arrive just to break. Drivers can't follow delivery instructions or can't read them. In short Amazon is not a quality and fair priced company anymore its a greedy, selfish shadow of its self. For a multi billion dollar profit company during a cost of living crisis increasing prices for one person while not for another etc is bad business last their logistics drivers are rare now they use garbage couriers like Amazon and couriers please which like Amazon are garbage. Amazon can go out of business and I wouldn't care. Been a customer from the day they opened...will never be one again. Only positive is support are always very nice and helpful.

The book I ordered is in excellent condition, and was well packaged. It also arrived very fast, and I was kept up to date with emails. I highly recommend them A+

I placed my order on 7 May 2026 and specifically selected delivery for 10 May 2026. Unfortunately, the item was not delivered on the promised date and was suddenly delayed until the next day (11 May 2026).

What is frustrating is that customers rely on the delivery date shown during checkout. If the date cannot be met, Amazon should communicate earlier and more transparently.

This delay caused inconvenience and made the premium delivery service feel unreliable.

Tracking ID: 00993499680011369683

Would not trust the estimated delivery date again.

Takes prime membership fees before you even confirm membership......!!!!!

placed an order back on 05/05/26 delivery email expected delivery Wednesday 06/05/26 didn't arrive another email expected to be delivered Thursday 07/05/26 again failed to deliver on Friday 08/05/26 a replacement order sent to be delivered Saturday another failed attempted delivery, drivers ignore delivery instructions totally incompetent service

Firstly the item was delivered by throwing it thru the fence into the bushed!
Secondly the item I bought expecting 2 of the same ad shown in items photo and description in the plural I only received 1 item. This is clearly an issue of false advertising and misleading !
Then try to contact Amazon, impossible. Customer service is useless non existent and has no option to complain about the advertisement that is false snd misleading.
Amazon has fallen to the bottom, was better at the start of their business.
Amazon - FAIL!

I bought items from Amazon wireless camera's,wooden massage table, De melanin products & a fake n20 airfit masks when I went to.put in my reviews on each products I was send an email from Amazon to edit my reviews because they can not post or submit my reviews what they advertise is fake I would not recommend purchasing,from Amazon