Amazonfresh Reviews 

Unpacked a bag of shopping and found a wet scrunched-up tissue attached to a bottle of Innocent juice. Absolutely disgusted. 3 of 4 bags were unsealed, so I can't be sure if it was the driver or warehouse person, but as it was under the bottom of the bottle, I'm going with the warehouse. Give them their due, CS was actually efficient.

I'll tell you what wrong The order of Eleven Small Items i.e two packs of Bagels two gold top Grahams Milk and four bottles of Coke a bag of sugar and a tub of dairy lee cheese spread was ordered at 13:11 hrs, yesterday afternoon, and by 17:00hrs i got a text saying "We are sorting your order"...At 21:00hrs still no order, no text nothing. But i'll tell yae whit wiz gone the clink fae ma bank account. Oh! aye they were F1 Racing quick taking the clink.....The one thing i cannot abide is LIARS....So noo i have nae scoff and i need to wate fur five workin days to get ma scratch back. Really Really is that whit service means,? Know this It's your last. Maybe change the name to Dick Turpin Deliveries.

I have given one star for the delivery. It's fab you can order grocery shopping same day. However I have no idea why it's called fresh because it is anything but fresh. 90% of the "fresh" meat, vegetables and salad have at the max two days left on the sell buy date yet I am paying full price. 4 of my meat items were due to expire the day after my delivery. Several of my fresh produce items also had expiry date the day after delivery. It's such a waste. I think this is poor service and a quality issue. Generally items ready to expire would be reduced at the majority of shops. I wouldn't mind if the food was a reasonable price but it isn't, it's on the more expensive side . Also the selection of produce is limited. I have ordered twice from here now and have been disappointed on both occasions. It will be my last

Placed order for a complete meal, got everything apart from the main item! Short of 11 items on a 16 item order! Did get text/email telling me there were NO shortages.Was unaware until it was to late, this is not the first time, in a emergancy I will only use deliveroo in future.

I have to say this is my best ever shopping experience ever.

Not only are their goods superior but you can order and have it delivered as quickly as two hours. It always comes well wrapped in tin foil freezer bags with ice blocks inside to keep any frozen items frozen.

I’m scoring them 5 well deserved stars

Way too much plastic packaging. Shopping for just one person I got six frozen plastic bags and some of the "environmentally friendly" paper bags were lined with plastic foil. I asked the delivery person if they would take them back for recycling. He replied "put them in the bin" as if that were a good solution. Once the ice melts they are full of water. The LDPE from which they are made is hard to recycle and can only really make other plastic bags. Apart from that some of the substitutions were unexpected. Orange squash is not the same as orange juice. The bananas were soft and crushed. Generally the food was more expensive than what I get from a regular supermarket, but not any better.

Turist be Aware!
I Got charged a bottle of vodka which I did not buy and there is no Way of refund, unless you Go to the shop where you did your purchase. Customer service is not able to help, since they dont have any Way to contact The shop. I travel back to denmark, so I am not able to Go back to The shop.

Bisher war ich sehr zufrieden. Aber Amazon Fresh hat offensichtlich die Richtlinien geändert : beanstandete Lebensmittel werden nicht mehr ersetzt. Ich bekam völlig verschimmelte Erdbeeren (4.99€) und sie wurden nicht erstattet. Außerdem ist die Pfandflaschen-Rückgabe nicht mehr zuverlässig - schon dreimal hat der Bote offenbar den Pfand „selbst eingelöst“ = immerhin ca 16€. Ich bin zu PICNIC gewechselt und ganz außerordentlich zufrieden. Pfandabzug innerhalb von 3 min und Artikel TOP

great service good prices but the dates on food are like 1/2 days which is not good enough

They will damage your property.

If you want some unknown harmful chemical leaking all over your home, then order Amazon Fresh. They have permanently damaged my floors and god knows what they have done to our health.

Amazon "Customer service" is the worst in the world. They do nothing but obstruct, lie and insult.
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After over a month of complaining, someone has finally admitted verbally that their leaky "Ice packs" in fact contain dangerous gel. They refuse to put that in writing, in order to frustrate my insurance claim.

bought food shopping from amazon a lot but this time had to throw the fruit and veg out was well out of date and smelling a few goods had only a day left to use

Loads of missing items; Damaged goods and incorrectly addressed; the worst of all, I have been delivered a chicken dated 27th June. Today is 30th June. Disgusted.

1/3 meiner bestellten Ware war durch kaputte Pudding- und Joghurtbehälter verschmutzt. Die habe ich natürlich nicht angenommen. Jetzt muss ich, trotz gut geplanter Wochenendbestellung, doch einkaufen gehen und hoffen, dass die korrekte Gutschrift bei Amazon erfolgt. Da dies nicht zum 1. Mal passiert, verzichte ich ab heute auf diesen miesen Service.

Fahrer hatte keine Park Möglichkeit und ist weiter gefahren. Er hat angegeben ich war nicht zuhause, beim Kundenservice sofort angerufen, es kam nicht mal eine Entschuldigung, sonder eine Erstattung nach 4 Tagen!!!!

Last couple of orders have been a joke!!! Use by dates are all poor with no more than 2 days on the foods meaning it’s impossible to actually use it all! I won’t bother using them again

I'm working in Amazon Fresh grocery as a Delivery Boy, from EV Bike means electronic Bike that Company is ENTOO HERO JP. Nagar Company they are Not Putting PAYMENT'S Properly, Friend's don't join To Amazon Fresh grocery Delivery Job, join But Choose good Whender

Garantiertes Lieferdatum nicht eingehalten, ( ist man extra zu Hause ) im Gegenteil, es wurde auf den nächsten Tag verschoben.
Entweder man kann es oder lässt es bleiben ! Nur auf dem globalen Frische - Markt mitmischen reicht dann nicht aus.
Amazon Fresh sollte eine Einsicht zeigen und aufgeben !
Andere Anbieter können es besser.

I like Amazon. I buy stuff from the Amazon shop. Recently, I have used Amazon grocery shopping, buying from Morrisons.

The first two times I bought from Amazon grocery, on delivery the driver, 1, knowing I am disabled and unwell, knocked on the door and waited to place the small amount of groceries in my lap; 2, took my groceries into the kitchen.

This time, on hearing the knock on the door, I found the grocery bags on the floor and no delivery driver. I had to pick them up of the floor and this put me agony and in bed with painkiller.

Feeling angry I phoned Amazon, who put me through to Groceries. They told me I had not selected 'attended deliveries'. I replied I had not seen that.

This is obviously a change made by Amazon, as you did not have to do this before. A change made without any regard for the disabled and or physically ill.

I will not be GROCERY shopping with Amazon again.

1 out of 5
Waited all day. Cancelled again with no explanation. Guest arrived - no food to give them. Not the first time.

My grouse isn’t the cancellation- it’s the communication.

Next day:
Thought I’d try again today. 5 out of 5 experience.

I’ve added a combined total of over 100 items to my basket now. I don’t need that many items but I have to keep adding more to qualify for free delivery. 62 of the items are no longer available and I still can’t get a delivery slot. These price reductions by Amazon are nothing more than a Gimmick. It’s rather like me offering £10,000 to the first person to approach me at a specific time and a specific location. I know the place and time but I’m not telling anyone and even if you get it right, I’ll deny it. Amazon has seriously fouled up here.

An update on the above comment.
If you want to get a delivery slot, remove all of the heavily discounted items. I’ve just done that and I now have three available windows on Sunday. This looks like the offers are not genuine. I’m not happy about this.