I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very good service. Ordering is very straightforward. I'm fortunate enough to have a film lab near me, so I don't rely on AW's developing service, but when I've used it in the past they have been brill... Toon meer
Bedrijf heeft geantwoord
Summer rush saw the developing time extended a bit, however I appreciate that Analogue Wonderland stayed in touch with updates and explained why the delay. I will hopefully use this service again for... Toon meer
Always great products & competitive pricing. App is really good and allows you to filter by what's in stock. Wonderpoints are a fab idea as is Club AW, which brings loads of benefits. Added bonus is t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!
Contactgegevens
Unit 12 Treadaway Technical Centre, HP10 9RS, Loudwater, Verenigd Koninkrijk
- 01494 325970
- help@analoguewonderland.co.uk
- analoguewonderland.co.uk
4,8
Uitstekend
7K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Analogue Wonderland
A+ for us then Phil! Thanks so much for the review! I'll make sure the rest of the team know they're doing it right!
Great service and easy to use system
Great service and easy to use system! I was super happy with my pictures after getting them developed and scanned, I went for the professional package as it was the same price as a standard package anywhere in Bristol. Will use them again!
18 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Oooo I love splashing out on some professional scans + edits. The lab really know how to make the best of the negatives we give them! Thanks for the review Charlie!
Very quick support and great service.
3 juli 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
That's what we aim for every time! Thanks for the review Ollie!
great option for anyone looking to…
great option for anyone looking to develop film, easy instructions and great service all together! thank you !!!
22 juni 2026
Antwoord van Analogue Wonderland
Really glad you think so Ruby! We always want our development to be quick and easy!
Excelent experience
Friendly, helpful and good recommendations, nothing bad to say about this team, excellent work.
26 juni 2026
Antwoord van Analogue Wonderland
Super glad to hear it! Thanks for the review Daniel!
Speedy response to my query
Speedy response to my query, which was resolved immediately. Great service.
2 juli 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Glad we help! Thanks for the review!
Great service as always
Great service as it always is. A highly recommended buisness.
30 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Thanks for the kind words Jason! Means so much!
Can't fault a thing!
Incredible service and high quality developments.
I sent them 10 rolls to be developed, and even put in a special request to ensure some of the rolls remained separated. Not only did they uphold the special request, they even notified me that i had accidentally sent a (rather damaged) already developed roll, and refunded me in full for that particular roll.
I not only recommend, but advise you to use AW for your film development services. its well worth the price and is even on the cheaper end of the market for development-only requests. I can see myself being a reoccurring customer!
2 juli 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Thank you for your order Lucius! Our team look at every special request and do our very best to fulfil it. If there's anything we can't do we always get in touch to ensure our customers will be happy with the result!
Really helpful & great products
I accidentally chose the wrong postage, contacted them to change it and it was sorted super quickly! Really friendly and helpful.
All of the film I ordered has really long "develop before" dates on them too.
Will be a returning customer thank you!
1 juli 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Super glad we could get your order out to you in time! We know what it's like needing film in a pinch. We take pride in supplying film with a long life, while expired film can be interesting, we like the comfort of consistency.
Antwoord van Analogue Wonderland
We got some great customers too! Thanks for the review Alister!
Amazing and professional
Amazing and professional. I had an issue with an order (my fault!) and the team were so helpful and efficient and great to deal with. Really great. Thank you
30 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Happy to help anytime! We're just glad we were able to resolve it for you!
Long term customer
Analogue Wonderland always to an amazing job. I’ve been a customer for years and never think twice about using their services or buying film from them.
12 februari 2026
Antwoord van Analogue Wonderland
It's a privilege to be trusted by customers like you! Thanks so much for the lovely review and we look forward to fulfilling your next order!
Great experience - as always
As always, great service. And the variety of film is really good!
22 juni 2026
Antwoord van Analogue Wonderland
We pride ourselves on it! Thanks so much for the review!
Very impressaive
Good website, clear navigation, good prices and good deals. Great aftercare service, short response times, helpful information, informed and helpful customer service.
29 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
We're always happy to help! Don't hesitate to get in contact, if it means finding the perfect film or the right development for you, it's always worth our time! Thanks for the review!
A Film Lover's Paradise
I keep coming back to Analogue Wonderland and they never disappoint. Their film selection is fantastic, the sales and promotions are great and the loyalty system actually rewards you for staying. The delivery is fast and reliable every time. And honestly, half the fun is opening the beautiful box to see which quirky little sticker they've tucked inside. It's such a nice touch. Highly recommend!
22 juni 2026
Antwoord van Analogue Wonderland
Another sticker lover... my kind of people! We're really glad you're happy with our selection! We try to do our best for our long-term customers in terms of promotions and price! Don't forget to spend all your Wonderpoints!
Excellent Service and Processing.
Analogue Wonderland processed and scanned my last 3 films and I couldn't be happier with the results. They may take a few days longer, but the quality is worth the wait. The scans were excellent, with just the right amount of colour balance applied. The price was competitive, and they emailed to advise a small delay in processing times, which was appreciated. I have another batch of film ready to process and will certainly be using AW for this service.
17 juni 2026
Antwoord van Analogue Wonderland
Hi Robin! It was our pleasure! Unfortunately the delays do happen from time to time at busy periods, but we were glad you were happy with the results. We're training up new people as we speak to keep our turnarounds low, so we should be more than ready for your next order!
The experience was great 👍 l could not…
The experience was great 👍 l could not have made it any better, the turnaround was excellent, everything was good 😀 👏
22 juni 2026
Antwoord van Analogue Wonderland
Thanks Raymond! We're so glad you enjoyed getting some film from us! Summers the perfect time!
Antwoord van Analogue Wonderland
We're glad to hear it Janie! Thanks so much!
Films developed to a high standard…
Films developed to a high standard promptly, postage arrangements work really well and good communications. Very easy to use website. Also have a great selection of film at competitive prices.
17 juni 2026
Antwoord van Analogue Wonderland
What I'm hearing is that we're ticking all the boxes? If so I'm really glad to hear it! Thank you so much for the review!
they are the best!
17 juni 2026
Antwoord van Analogue Wonderland
Aw what!!! You're the best what the heck! Thanks so much!
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