I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very good service. Ordering is very straightforward. I'm fortunate enough to have a film lab near me, so I don't rely on AW's developing service, but when I've used it in the past they have been brill... Toon meer
Bedrijf heeft geantwoord
Always great products & competitive pricing. App is really good and allows you to filter by what's in stock. Wonderpoints are a fab idea as is Club AW, which brings loads of benefits. Added bonus is t... Toon meer
Bedrijf heeft geantwoord
Summer rush saw the developing time extended a bit, however I appreciate that Analogue Wonderland stayed in touch with updates and explained why the delay. I will hopefully use this service again for... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!
Contactgegevens
Unit 12 Treadaway Technical Centre, HP10 9RS, Loudwater, Verenigd Koninkrijk
- 01494 325970
- help@analoguewonderland.co.uk
- analoguewonderland.co.uk
4,8
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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they are the best!
17 juni 2026
Antwoord van Analogue Wonderland
Aw what!!! You're the best what the heck! Thanks so much!
Reasonably fast turn around time
Reasonably fast turn around time. Good order process at a reasonable price
17 juni 2026
Antwoord van Analogue Wonderland
Thanks so much for the review! We always aim to get our turnaround time as low as possible!
Excellent, speedy service
Easy to order. Fast and effective film processing, image availability and negative return.
19 juni 2026
Antwoord van Analogue Wonderland
This is great to hear Russ! Thanks for the review!
Prompt service at a reasonable price…
Prompt service at a reasonable price and the prints I received were excellent quality.
19 juni 2026
Antwoord van Analogue Wonderland
Aw prints make the best keepsakes! We're glad you liked them!
These guys are proper.
25 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
No, you're proper. *finger guns*
High quality development service and top customer service
They’ve always provided me with a high quality film development service and several times have reached out to query specifics. The customer service has been excellent.
25 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Ensuring our customers are happy with the finished result is our top priority, and if it means reaching out for more information from time to time we are more than happy to do that. We appreciate the feedback and are glad you're happy with your scans!
Great quality & attention to detail
Great quality, attention to detail when developing film.
Had been using quite a few UK established labs prior to start using analogue wonderland. There was no chance I would get my valuable negatives with zero scratches.
Till I had one developed from AW. Great quality and attention on detail. Zero scratches on negatives. Can’t recommend enough. Also completive pricing on developing, scanning and film stock. The tend also to listen on customer feedback which proves a lot on how they approach their customers and retention of their customers.
12 mei 2026
Antwoord van Analogue Wonderland
The Lab work really hard to make sure the scans and negatives you guys receive are top notch! We as a company wouldn't be anywhere without the guidance from the film community we serve, so thank you so much for leaving a review, and keep the feedback coming!
Good quality scans and negatives
Good quality scans and negatives.
Good to deal with.
Recommended to all film users.
17 juni 2026
Antwoord van Analogue Wonderland
Thanks Chris! We're happy that you're happy!
friendly and helpful customer service
friendly and helpful customer service, fair price, and effective system for getting photos developed
23 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
That's what we like to hear! We're working on making our website and app even better as we speak so we're really pleased you left this feedback!
Antwoord van Analogue Wonderland
Thanks for taking the time to review! We're glad you think so!
Photo Walk
I exchanged multiple emails with Analogue Wonderland concerning their Photo walks. They were superb at getting me all the information I needed. They were very courteous and friendly.
22 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Thanks for saying so Cheryl! I'm glad we could get that information with you in time!
Great Service
Despite Royal Mail not delivering my parcel for nearly two weeks on a 48hr delivery - the team at AW were great. Their communication and reassurance was brilliant and the quality of the processing and final delivered images was excellent. I will definitely be using them in the future.
18 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Hi Ali,
We're incredibly grateful for your positive review we're glad you were pleased with your development, but i am very sorry to hear about your issues with royal mail on your last order. I'd love for you to shoot me an email at help@analoguewonderland.co.uk and see if we can't work out some free shipping for your next order!
Recently bought 2 rolls of film as I am…
Recently bought 2 rolls of film as I am just starting in film photography and if I do continue would need a regular supplier, I found the website as reasonable as any of the others selling film but I found that Analogue Wonderland was trying to create a community as well as operate as a business so I found my experience to be a positive one and I will definitely be purchasing again.
8 juni 2026
Antwoord van Analogue Wonderland
We wouldn't be anywhere at all without such a awesome community of film lovers! I'm really glad you found us Mark, and we wish you the best on your film journey!
Also, don't hesitate to give us an email or a call if you ever want some advice or recommendations, we love to talk film!
Great packaging and products looked…
Great packaging and products looked great. Just need to get the film developed now.
12 juni 2026
Antwoord van Analogue Wonderland
We've got you covered! You can use the label sent with your film to get free shipping into our Lab! Thanks so much for your review and we hope you enjoy your scans!
Antwoord van Analogue Wonderland
That's amazing to hear Iain! Thanks for reviewing!
great service from start to finish.
great service from start to finish.
19 juni 2026
Review zonder uitnodiging
Antwoord van Analogue Wonderland
Thanks so much! That's always the aim!
Oee of the best
Always a pleasure buying film and getting my film developed by Analogue. They really care about photography and they are not just a faceless company. They are always happy to help and advise on any issues with your purchases which is so refreshing.
4 juni 2026
Antwoord van Analogue Wonderland
We're so happy you think so! It is a pleasure and a privilege to serve such a wonderful community of photographers and if our advice gets you a step closer to being where you want to be creatively, its worth any amount of time/effort. Thanks for the review!
Simple and easy service
Simple and easy service to develop film and obtain prints. Good quality good service
12 juni 2026
Antwoord van Analogue Wonderland
Thank you so much for reviewing! We're so glad you're pleased with out service.
Excellent products and services
Excellent communications, easy simple website navigation and purchased both a camera and films and then B/W film processing. Very impressed with all of these and will be using in future for all B/W and Colour developing.
8 juni 2026
Antwoord van Analogue Wonderland
Thanks so much for the stellar review Robert! We really appreciate your business!
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