I bought 4 cushions from this company. 2 arrived very quickly but had to wait about 6 weeks for the other two with no update. The fabrics are fabulous and the cushions well made but the feather i... Toon meer
Bedrijf heeft geantwoord
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Always an absolute pleasure popping in to the Andrew Martin warehouse sale store, the team are beyond helpful, friendly and so nice to see a place with staff retention and to see a familiar face o... Toon meer
Bedrijf heeft geantwoord
Fabulous cushions. Well worth the money Terrible delivery service though. They took it upon themselves yo deliver to our business address. Not home address
Bedrijf heeft geantwoord
Andrew Martin, as ever a lovely company to work with! From the showroom selecting, to delivery on site. Aiding with sample requirements, pricing and stock updates. Good quality, a relaxed aesthetic -... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
All the world’s a stage and at Andrew Martin we bring its theatre vividly to life. Drawing upon a global spectrum of influences, we create characterful interiors that immerse, transfix and transport.
Andrew Martin - Make your Design Discovery
Geschreven door het bedrijf
- Our Rich Design History
- Since 1978, we have been at the forefront of global design. From championing the best interior designers to shining a light on hidden cultures - we have always provided a stage for discovery and celebration.
- What We Sell
- Design-led furniture, fabrics, wallpaper, lighting and accessories inspired by global travel and adventure. At Andrew Martin, we don’t believe in the tyranny of trends. We look to influences from across time, geographies and style to create original products that revel in colour, texture and form. It is about conjuring up adventurous designs that instill individuality into a home.
Fast and Free Delivery
Free Delivery for all Small Items
We offer free deliveries in under three working days for all cushions, fabrics, wallpapers and other small furniture products.
Contactgegevens
Walton Street 190-196, SW3 2JL, London, Verenigd Koninkrijk
- 02072255100
- webhelp@andrewmartin.co.uk
- andrewmartin.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All communications were clear
All communications were clear, prompt and efficiently handled. Could not fault them - and love the furniture bought!
29 november 2025
Poor delivery experience
I placed order with confirmation of delivery within 7-10 business days. Having received no communication about dispatch after 7 days I emailed for update. Received impersonal automated response. Still waiting 48 hours later for information
Very Poor Communication - expected better from this company.
10 december 2025
Review zonder uitnodiging
Antwoord van Andrew Martin
Hi Christine, we’re sorry for the delay in you receiving updates from our courier partners about your delivery.
They are working incredibly hard at this busy time of year to get all parcels out on time, but we completely understand how frustrating delays can be.
We’re glad to see your delivery has now been organised, and we’re truly sorry it will arrive one day later than expected. Thank you so much for your patience and understanding, we really do appreciate it.
Best Regards
The AM team
Good quality chairs as pictured
The chairs were as pictured and very good quality. The delivery team, who screwed the legs on and took away the packaging were very efficient and pleasant.
25 november 2025
Staff at shop were encouraging without…
Staff at shop were encouraging without being too pressing. The item I chose was delivered on time and in perfect condition.
25 november 2025
A great company to deal with
A great company to deal with. On this occasion, the rug I ordered was unsuitable however, in this minefield of online companies, this company bucked the trend and were brilliant to deal with. My refund was processed at lightning speed and customer service (Gil and Callum) was outstanding. I’d definitely order from them again!
3 december 2025
Review zonder uitnodiging
Lovely cushion delivered promptly
15 november 2025
We had 10 dining chairs delivered…
We had 10 dining chairs delivered yesterday , on time with the most helpful and courteous driver and helper, very efficient and much appreciated
15 november 2025
Antwoord van Andrew Martin
We are delighted to hear this! Thank you so much for sharing your comments Ian. We always strive to give our customers exceptional service and we’re really glad you had such a positive experience with us. Do let us know if we can help further with anything.
Best furniture shop in London
Andrew Martin is my favourite store, offering beautiful designs, exquisite fabrics, and unique objects from around the world that can elevate and complete any interior. I’ve been buying from them for over 20 years and have never had a single issue—their customer service has always been absolutely first-class. The in-store team has a real depth of knowledge about every product, and each visit feels warm and welcoming, as if you’re returning to an old friend.
Their delivery team provides true white-glove service. Every member of staff is courteous, polite, and thoroughly professional. If there’s ever a challenge getting furniture into a home, they always find a practical solution. All packaging is removed, everything is carefully placed, and you're left with pristine, beautifully arranged furniture in your home.
25 november 2025
Review zonder uitnodiging
Antwoord van Andrew Martin
Thank you so much for taking the time to share such a wonderful review Derek. It means the world to us to hear that Andrew Martin has been your favourite store for two decades - what an incredible honour. Our team will be thrilled to read your kind words. Thank you for choosing our designs to be part of your home over the years, we look forward to helping you with your future design adventures!
Very happy with the rug
10 november 2025
Beautiful Hare Velvet Cushion....just…
Beautiful Hare Velvet Cushion....just buy it.. this cushion is a complete beauty and an investment, in style and comfort, if you have been debating, just buy it, you will congratulate yourself.
6 november 2025
Antwoord van Andrew Martin
We are delighted to hear this! Thank you so much for sharing your comments Alison!
10 out of 10
In the past I had bad experiences with delivery companies but the two guys that delivered my product were totally opposite. They were extremely professional, helpful, nice and polite. Product is also exactly what I wanted.
6 november 2025
Antwoord van Andrew Martin
We are delighted to hear this! Thank you so much for sharing your comments Jelena. We always strive to give our customers exceptional service and we’re really glad you had such a positive experience with us. Do let us know if we can help further with anything.
Great customer service and beautiful product
Great customer service and beautiful product - it don’t work in our space but the team were great at helping and sorting out the refund.
5 november 2025
The whole transaction was flawless
5 november 2025
Antwoord van Andrew Martin
We are delighted to hear this! Thank you so much for sharing your comments Carrie. We always strive to give our customers exceptional service and we’re really glad you had such a positive experience with us. Do let us know if we can help further with anything.
Excellent service
Excellent service
Easy ordering and delivered as promised.
Look forward to shopping again.
29 oktober 2025
Antwoord van Andrew Martin
Thank you so much for your 5-star review, we really appreciate it. We look forward to welcoming you again soon!
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