Anima Reviews 

The receptionist was very helpful and friendly sending me the links to Anima straight away. Once I had responded (which I might add was very straightforward) I received a reply within an hour! So impressed!

Quick response and my request was delt with accordingly.

Dr Mark Galliver and admin team are very helpful and very kind also any issue they are quick response I am vey happy with there service i really appreciate it many thanks
Kind regards,
Mohammed Delwar Hussain

This company has done me proud I'm very impressed 👍

Problem was solved quickly by the surgery but the system itself is lengthy.

“Nothing in particular. I’m very happy with the care and service I receive from the practice.”
“The doctors are very kind, welcoming and understanding. They take the time to discuss my symptoms and health concerns with me and make me feel listened to during appointments. They provide appropriate treatment and follow up when needed. I also really appreciate how quickly they communicate if any medical intervention or further action is required. I always feel well cared for and supported by the practice.”

Dr responded quickly about my issue. a few exchanges of message and a decision was made. Saves everyones time

That Dr bremmer got it sorted for me

The reception team at the meriden surgery (Bridgewater surgeries) are lovely. Always kind efficient and helpful. Couldn't ask for a better team of wonderful ladies. 😊

Just wish the doctors were as kind. Since Dr Parks and Dr Deb left I haven't felt cared for sadly.

So far seems to be doing a good job for the NHS

There are some patients like myself who have had medical conditions which are not conjusive to using the system when things deviate from the norm. Confusion, nerve damage, vision impairment make it difficult to carry out even the basic tasks of the Anima system.

More over, I believe that some of the medical administration staff rely too heavily on this system and some are even extremely unwilling to deviate from it's use. Certain requests or problems arise which do not quite fit the criteria of the system and you just want or need to speak to a person.

Thry redponded very quick

Excellent • I am very pleased to have a Quick reply & an appointment today • I still find I have to apply twice as the Anima system rejects my full symptoms • Anima tells me > I have two conditions & I can only report one

First class response as always.Staff always polite and more than helpful, especially for us seniors.Keep up the good work.Thank you all.

Very happy with the response time of the receptionist and the Doctor.
Couldn't have asked for more thank you.

The process is easy and simple. The initial questionnaire (although AI-led) wasn't too long and got to a summary quickly and accurately. The communication with the GP/surgery was also simple and easy to do - its the same link for the whole conversation.

Simple and efficient way to share any medical concerns without making an appointment. You know that your request will be assessed quickly and the appropriate follow up procedure followed, whether an in person consultation, prescription or telephone advice.