The tracker has given us such piece of mind after loosing our elderly Jack Russel just before Christmas. Thankfully she was found the next day but I didn't want a repeat of what was a very worry... Toon meer
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Truly excellent product that doesn’t require mobile network, invaluable where we live. The customer service has been exemplary when we’ve had issues. Can’t recommend highly enough!
Bedrijf heeft geantwoord
Fantastic product, works brilliantly with our 2 dogs walking off lead around the Forest of Dean. You can see (roughly) how far away they are (2 dogs on 1 tracker) and if they're coming back or not.... Toon meer
Bedrijf heeft geantwoord
The device is good if you only use it to determine how far away the dog is ... The directionality does NOT work... But if you're getting closer you're going toward it regardless. But when the tracker... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Aorkuler is a company focused on outdoor pet safety technology, developing practical safety solutions for pets living in rural, farm, and remote environments. Our products are designed around real-life use cases, particularly in conditions where traditional connectivity or infrastructure may be limited. We are committed to honest and transparent communication. We clearly explain how our products perform across different terrains and environmental conditions, including situations where trees, mountains, or weather may affect performance. Rather than exaggerating capabilities, we focus on setting realistic expectations and continuously improving our products and solutions based on real user feedback. We genuinely value customer feedback and take every review seriously. Customer experience is a priority for us, and we strive to address issues with transparency, responsibility, and care.
Contactgegevens
Hong Kong
- service@aorkuler.com
- aorkuler.com
4,7
Uitstekend
49 reviews
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Piece of mind and excellent customer service
The tracker has given us such piece of mind after loosing our elderly Jack Russel just before Christmas. Thankfully she was found the next day but I didn't want a repeat of what was a very worrying and traumatic time.
Due to living in Cornwall in the countryside, we have very little if any mobile phone reception, so we needed to look for a tracker option that did not require internet or mobile phone signal. Thankfully Aorkuler provided the solution with their GPS tracker.
Our dog wears her tracker all day and we charge it every night (we are most likely to loose her if she gets out the garden area or wonders off if a door is left open).
We did experience a problem with the tracker after about 9 months as it became faulty but the service from Aorkuler (namely Casou) has been amazing. They promptly sent out a new tracker and have been very helpful in general. Thank you for giving us piece of mind. I would 100% recommend this company and product.
3 september 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Karina,
Thank you so much for sharing this with us. ❤️ We’re really glad to know Aorkuler has given you some peace of mind, especially after such a worrying experience with your Jack Russel.
And thank you for the kind words about our support. We’re always happy to help whenever you need us.
Give your girl a big hug from all of us! 🐾
— The Aorkuler Team
Truly excellent product that doesn’t…
Truly excellent product that doesn’t require mobile network, invaluable where we live. The customer service has been exemplary when we’ve had issues. Can’t recommend highly enough!
26 augustus 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Tom,
Thank you so much for the kind words! We’re really happy to hear that Aorkuler is working well for you, especially in an area where mobile service isn’t reliable.
And we really appreciate your feedback about our customer service too. We’re always happy to help whenever you need us.
Thanks again for your support and for recommending Aorkuler! It means a lot to our team. 😊
Cheers,
The Aorkuler Team
New tracker for wayward Beagle
I purchased this tracker after my beagle went off after rabbits on a golf course for a couple of hours.
I got to try it out on Monday 2nd Aug in a forest near to my daughter in Wales, previous walks have seen my son in law and I running after our beagle when she gets a scent.
Having read the reviews I was aware that coverage in a dense forest could be patchy but after initialising the transmitter and receiver before we set off I was really pleased that no matter how the dog wandered off the track I could see which direction and what distance she was away. The distance was fairly accurate and gave a bit of comfort when the numbers were falling meaning the dog was coming back despite being unable to see her some of the time.
Really pleased so far as the area we walked has very patchy phone service making other trackers no use.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Alun,
Thank you so much for your wonderful review and for sharing your experience with us!
We can definitely understand the worry when a Beagle catches a scent and decides to go on its own adventure. 😄 We're really happy to hear that Aorkuler gave you more confidence during your walks and helped you know the direction and distance of your dog, even when she disappeared from sight in the forest.
Providing peace of mind for dog owners exploring outdoors, especially in areas with little or no cell service, is exactly why we created Aorkuler. Knowing that it is helping you and your Beagle enjoy safer adventures truly means a lot to us.
Thank you again for choosing Aorkuler and for taking the time to share your story. We hope you and your Beagle enjoy many more happy walks and adventures together!
If you ever have any questions, suggestions, or feedback, please feel free to reach out. We’re always happy to help.
Warm regards,
The Aorkuler Team
you can buy peace of mind
I love the Aorkuler gps. My dog goes off leash in a preserve and has great recall but the gps gives me a lot of peace of mind. When it goes red and he is out of range, I know it's time to call him back. When it's green, I like having an idea of where he is and where to call if I want him to return. I like not having a monthly fee. I like the simplicity of the design. I'm very happy with the prodice. Robin
28 juli 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Robin,
Thank you so much for your kind words and for taking the time to share your experience!
Knowing that Aorkuler gives you peace of mind while your dog enjoys the freedom to explore truly means the world to us. That’s exactly why we created Aorkuler.
We’re so glad to hear that the direction and distance information help you know when it’s time to call your dog back, and that you enjoy the simplicity of the system and the fact that there are no monthly subscription fees.
Thank you again for trusting Aorkuler. We hope you and your pup enjoy many more safe adventures together!
If you ever have any questions, suggestions, or need a hand with anything, we’re always here to help.
Warm regards,
The Aorkuler Team
The best! :)
Aorkuler is a brilliant company! There was initially a problem with my tracker but they responded almost instantly to my email and sent me a replacement with arrived swiftly and works perfectly. The person I spoke to - Casou - was genuinely so helpful, kind and professional. I would highly recommend Aorkuler to anyone.
13 juli 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Sora,
Thank you so much for your amazing review! 😊
Your kind words truly made our day.
We’re sorry that you experienced an issue with your original tracker, but we’re so happy we could get a replacement to you quickly and that everything is now working perfectly.
Thank you as well for your kind words about Casou. Our whole team genuinely cares about making sure every customer has a great experience, so it means a lot to know you felt well taken care of.
We really appreciate your trust, your patience, and your recommendation. Support like yours inspires us to keep improving both our products and our customer service every single day.
We hope you and your dog enjoy many safe and happy adventures together! And if you ever need anything or have suggestions for us, we’re always just a message away.
Thank you again for being part of the Aorkuler family!
— The Aorkuler Team
Very good and reliable tracker
Very good and reliable tracker. Easy to use and accurate, especially the distance. We live in the middle of a forest in a valley and units that need cellular connection do not work here. The GPS only units for hunting dogs are bulky and expensive, so the Aorkuler unit is perfect, as it has a small-ish tracker unit for on the dog that is easy to take on and off for charging. Very happy with the product and customer service of the Aorkuler team.
1 juli 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Marco,
Thank you so much for taking the time to leave us such a wonderful review!
It means a lot to hear that Aorkuler is working well for you, especially in the kind of environment it was designed for. Living in a forested valley with little or no cellular coverage is exactly the type of situation where we hope our tracker can make a real difference.
We’re also really happy to hear that you like the size of the tracker and that it’s easy to use and recharge. We put a lot of thought into making it practical for everyday adventures with our dogs.
Thank you for trusting Aorkuler and for your kind words about our customer service. Your support truly means a lot to our whole team.
We hope you and your dog enjoy many more safe adventures together! And if you ever have any questions, suggestions, or need help with anything, we’re always here for you.
— The Aorkuler Team
I love my gps tracker
I love my gps tracker! My 6mo old husky puppies went off on an adventure and I was able to track them and get them back safely. Best investment ever. Dual tracker is a godsend. THANK YOU!!
30 juni 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Kim,
Thank you so much for sharing your experience and for your kind words!
We’re so relieved your two husky puppies made it home safe. We can only imagine how stressful that must have been, and it means the world to us to know that Aorkuler helped you find them when it mattered most.
Hearing you call the Dual Tracker a “godsend” and your “best investment ever” truly makes our day. That’s exactly why we built Aorkuler—to give dog owners more confidence and peace of mind when their dogs are out exploring.
We hope you and your adventurous pups enjoy many more fun (and a little less adventurous 😊) outings together! If you ever have any questions, suggestions, or need help with anything, we’re always here for you.
Thank you again for being part of the Aorkuler family!
— The Aorkuler Team
Wow what an impressive customer service…
Wow what an impressive customer service experience i had. I had originally bought one tracker with the controller. I liked the product so much I wanted another tracker. I bought a separate tracker from them. Unfortunately, I had trouble pairing the second tracker. I contacted Customer Service, they sent me detailed instructions. I still had issues pairing. They immediately sent me a new controller and 2 trackers, paired. It works great. They were clear and fast. I would HIGHLY recommend buying from this company.
30 juni 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi David,
Thank you so much for your kind words and for taking the time to share your experience!
We’re really happy to hear you’re enjoying your Aorkuler system. It means a lot to us that you came back to purchase a second tracker, and we’re glad we could get everything working properly for you.
We truly appreciate your trust and your recommendation. Support from customers like you motivates our whole team to keep improving our products and service.
We hope you continue to enjoy many great adventures with your dogs! And if you ever have any questions, suggestions, or need a hand with anything, please don’t hesitate to reach out. We’d love to hear from you.
Thanks again for being part of the Aorkuler family!
— The Aorkuler Team
We have an Australian kelpie
We have an Australian kelpie, who is a great trail dog, but he does wander and occasionally spends time with some found bones! We hike him off leash in the national forest, just across the highway from us here in Placitas NM. We are in the high desert. Trees are piñon pine and juniper, so not too tall. But we are in the foothills and there are arroyos and ups and downs, so we were worried about whether this tracker would work. We had used another tracker that we had to pay for monthly, and truthfully, it never worked here. I take it back, it worked once when we found him in a neighbor's garage. I wish we had found this company years ago because it works beautifully. We can always find him using the handheld device. He goes up and down the hills, so if there's any hesitation in finding him, it clears up in seconds. But really, it has just been so cool to have and it's easy to read and holds a charge well. I no longer worry that my husband will lose the dog and I will have to call a lawyer. This is an awesome product for our location. Our only, and it's a tiny thing, is that the little holder for the dog tag broke, but the company replaces these at no charge.
1 mei 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Nancy,
Thank you so much for sharing your experience! Reading stories like yours is exactly why we built Aorkuler.
It means a lot to hear that Aorkuler is giving you the confidence to let your Kelpie enjoy the freedom of exploring the trails around Placitas while still knowing you can always find him. We designed our tracker specifically for places where cellular trackers often struggle—mountains, forests, and remote areas—so it’s incredibly rewarding to know it’s performing well in your high-desert terrain.
We’re also glad the replacement tag holder solved the only issue you experienced. If you ever need any replacement parts or have suggestions for future improvements, please don’t hesitate to reach out—we’re always listening.
Thank you again for your trust and support. We hope you and your adventurous Kelpie enjoy many more safe hikes together!
— The Aorkuler Team
Device is good, customer service is great
The device is good if you only use it to determine how far away the dog is ... The directionality does NOT work... But if you're getting closer you're going toward it regardless. But when the tracker stopped working after a few months the company did a lot of troubleshooting with me and eventually replaced the tracker for me free of charge. Very friendly and very helpful.
1 juni 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Alicia,
Thank you so much for your detailed feedback — we truly appreciate you taking the time to share your experience.
We’re really glad to hear that the distance tracking has been helpful and that our support team was able to assist you and get everything working again. It means a lot to us that you felt supported throughout the process.
We also appreciate your thoughts on the tracking experience. Many customers find that combining distance changes with movement works best when locating their dog, especially in more complex outdoor environments. Your feedback is very valuable to us as we continue improving the overall tracking experience.
Thanks again for your support and for giving us the opportunity to make things right. If you ever need anything in the future, we’re always here to help.
Warm regards,
The Aorkuler Team
Blue water sailors
My Portuguese water dog and I are blue water sailors. We did an Atlantic circuit in the last 11 months, crossing the ocean twice and the Aorkuler tracker is now standard safety equipment on my dog’s life jacket. I never had to use the tracker in an emergency situation but I felt better seeing the blinking green light of the tracker in the cockpit at night when my furry friend wanted to spend the night watch with me. You need a plan if your friend falls overboard and locating him quickly is essential, thanks for your product and your good customer service.
15 juni 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Dear Jean,
It’s really great to hear from you again.
We still remember when you were getting ready for your Atlantic circuit and sharing your plans with us. Now hearing that you’ve completed the journey — two Atlantic crossings over 11 months — that’s honestly amazing. We’re really happy for you and your Portuguese Water Dog.
It also means a lot to us to hear that the Aorkuler tracker has been with you all the way, even mounted on your dog’s life jacket as part of your safety setup. Even though you never had to use it in an emergency, we’re really glad it gave you some extra peace of mind during night watches — that quiet blinking green light in the cockpit sounds like a small thing, but it’s exactly why we built it.
You’re absolutely right about having a proper man-overboard plan and how important quick location is. Thanks as well for trusting our product as part of your safety system out there.
Most of all, we’re just really glad you made it back safely and everything went well. And thank you for staying in touch over the past year — it really felt like we were following your journey with you from shore.
Wishing you calm seas and many more great adventures ahead.
The Aorkuler Team
A great bit of kit, just what I needed.
Purchased this tracker having previously having used a PitPat.
Whilst the PitPat was okay to use, where a mobile signal is available, we live in a fairly rural location, where the mobile signal is very intermittent.
Thankful we have had no issues once we swapped over the Aorkuler, so couldn't be more happier.
10 juni 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Caroline,
Thanks so much for taking the time to share your experience!
We’re really happy to hear that Aorkuler is working well for you, especially in areas with patchy mobile signal. That’s exactly what we hoped for when designing it — reliable tracking no matter where your adventures take you.
It’s great to know the switch from PitPat has made life easier and given you peace of mind. Thanks again for your kind words — we really appreciate it, and we’re thrilled your tracker is helping keep your furry friend safe! 🐾
All the best,
The Aorkuler Team
No Cell Service Needed
First of all, love the product. Where we go outdoors, there is no cell service. Aorkuler GPS works great for us. One time, our Beagle was away from camp and when she returned, she had lost her collar. We were able to find her collar using the controller. It was caught on a branch of a fallen tree. It is accurate, brought us right to the collar. Also, customer service is great, Highly recommend this product.
5 juni 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Tom,
Thanks a ton for sharing this — seriously, this made our day.
We’re really glad to hear the tracker is working well for you, especially in areas with no cell service. That’s exactly the kind of situation we designed Aorkuler for, so it’s awesome to know it’s doing its job out there.
And the story about your Beagle’s collar — wow. That must have been such a relief finding it stuck on that branch. Really happy the tracker could lead you right to it. Moments like that are exactly why we do what we do.
Also, thanks for the kind words about our customer support — I’ll make sure the team sees this too!
Appreciate you taking the time to share your experience, and give your Beagle a pat from us 🐶
All the best,
The Aorkuler Team
Ce GPS est parfait pour mes 2 chiens
Ce GPS est parfait pour mes 2 chiens ! Enfin une solution sans abonnement qui me permet de savoir où ils sont et d’être rassurée ! Le fonctionnement est très simple mais très efficace et ne dépend pas du réseau cellulaire . L’accroche au harnais ou collier est très pratique et solide , impossible de perdre le tracer ! (Ce qui m’est malheureusement déjà arrivé avec d’autres modèles avec des supports en silicone souple) .
Par ailleurs , le service client est extraordinaire : réponses ultra rapides et très qualitatives au moindre souci .
Je suis vraiment ravie d’avoir découvert ce produit et le conseille à tous ceux qui cherchent un moyen sûr et économique pour savoir où sont leurs chiens en temps réel !
Merci Aorkuler !
1 maart 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Un grand merci, Sandrine, pour votre message et pour votre confiance !
Nous sommes vraiment ravis que le produit vous plaise, et merci beaucoup de le recommander.
Chez Aorkuler, notre objectif a toujours été de proposer une solution fiable pour garder vos chiens en sécurité, même dans les zones sans réseau, et sans abonnement mensuel. Nous continuons à améliorer et faire évoluer nos produits pour offrir toujours plus de tranquillité aux propriétaires.
Nous espérons vous compter parmi nous encore longtemps et restons à votre écoute à tout moment.
— The Aorkuler Team
Fantastic product
Fantastic product, works brilliantly with our 2 dogs walking off lead around the Forest of Dean. You can see (roughly) how far away they are (2 dogs on 1 tracker) and if they're coming back or not. No mobile signal required and subscription free.
One tag stopped working and fantastic customer service replacing it and assisting with set-up.
Would highly recommend these to everyone, throw away those ridiculous long leads and let your dogs run free. Oh and buy a dog whistle to help with recall.
9 mei 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Stuart,
Thank you so much for taking the time to share your experience.
We’re really happy to hear that Aorkuler is working well for you and your two dogs in the Forest of Dean. It’s exactly the kind of freedom and peace of mind we hope our product can bring to dog owners—especially when letting them run off lead.
We’re also glad our customer service team was able to quickly support you with the replacement and setup when one tag stopped working. We’ll always do our best to make sure you and your dogs stay connected and safe.
Thank you again for your strong recommendation and for being part of the Aorkuler community. It truly means a lot to us.
Warm regards,
The Aorkuler Team
Great Device for Rural Areas with Spotty Cell Service
I live in a rural area with spotty cell service, so the cell phone / LTE-based trackers (Tractive, Fi, etc.) weren't reliable. So far the Aorkuler GPS tracker is exactly what I needed, and has been accurate and reliable. There was a bit of troubleshooting off the top, but now it's working really well. If you live in a rural area, and don't care about bells and whistles (like health tracking, etc.), then this might be the perfect device.
3 mei 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Jason,
Thank you so much for your thoughtful review!
We’re really glad to hear that Aorkuler is working well for you, especially in a rural area where cellular-based trackers can be unreliable. That’s exactly the kind of environment we designed our system for, so it’s great to know it’s delivering what you needed.
We also appreciate you mentioning the initial troubleshooting — and we’re happy it’s now running smoothly for you.
Your feedback will definitely help other dog owners in similar situations make a more informed choice.
Thanks again for your support!
The Aorkuler Team
This company has a good product!
This company has, hands-down, the best customer service I've ever experienced. I've had a few glitches and the company resolved them immediately. Since then the tracker and controller have worked flawlessly. Recently I drove off with the controller on my roof and it smashed to a million pieces. It made me realize how reliant I am on it because I have a dog that likes to wander off and chase things for short periods of time! My replacement controller has been ordered and my happiness with this product continues.
15 april 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Thank you so much for your kind words and for sharing your experience — it truly means a lot to all of us at Aorkuler.
We’re really glad to hear that the tracker and controller have been working well for you, and that our team was able to support you quickly when you needed it. Your story about the controller definitely gave us a smile (and we’re very relieved you were able to get a replacement on the way!).
It means a lot to know that our product plays an important role in keeping up with your adventurous dog — that’s exactly why we do what we do.
If you ever need anything in the future, we’re always here to help.
Warm regards,
The Aorkuler Team
This is a great tracker for back…
This is a great tracker for back country,since it doesn’t require cell service.We had a setback when after few months of using this product the receiver stopped working.
The service was amazing.I contacted the service number,they replied with in hours to my email with very personal message.We tried suggested troubleshooting and when that failed new tracker was sent.We received the replacement with in a week.The service was very impressive and we are truly happy with this product.
22 maart 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Thank you so much for sharing your experience with Aorkuler — we really appreciate it.
We’re glad to hear the tracker has been a great fit for backcountry use where there’s no cellular service.
At the same time, we’re sorry you ran into an issue with the receiver after a few months. Thank you for reaching out to our support team — we’re really happy we were able to respond quickly, help you troubleshoot, and get a replacement sent out when needed.
Our goal is always to make sure you and your dog can rely on Aorkuler when it matters most outdoors.
It truly means a lot to us to hear that both the product and the support experience met your expectations. We’ll keep working hard to make both even better.
Thanks again for your trust and support 🙏
Best,
Aorkuler Team
Have had the tracker for 2 years
Have had the tracker for 2 years. It works as promised. In an area with spotty cell service, I am able to locate our dog in seconds when she has disappeared from the yard. It’s a game changer, peace of mind.
I just lost the charger cable and Casou in customer service jumped on my request and facilitated shipping within hours of my initial contact.
I can confidently recommend this company for doing what they promise.
19 maart 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Hi Peter,
Thank you so much for taking the time to share your experience — we really appreciate it.
It means a lot to hear that the tracker has been helpful for you, especially in areas with limited cell service. We’re also glad we could quickly assist you with the charger cable.
Your support and recommendation truly encourage our team to keep improving.
Thanks again for being part of the Aorkuler community!
Best regards,
Aorkuler Team
Transformational product.
Great product and a hugely transformed our dog walking experience. We've a dog that can run miles - a Gordon Setter - that could diappear out of sight into a wood with no clue as to where she'd end up. The Aorkuler tracker focuses in on which direction to take to home in on her.
The customer support through Casou has been equally impressive. Good company, good team, good product.
4 februari 2026
Review zonder uitnodiging
Antwoord van Aorkuler
Thank you so much for your kind words and for sharing your experience! 😊
We’re really happy to hear that Aorkuler has made such a positive difference to your dog walks — especially with an adventurous Gordon Setter who loves to disappear into the woods! Knowing that the directional tracking helped you quickly home in on her is exactly why we built this product in the first place.
We also truly appreciate your kind mention of our customer support. Your encouragement means a lot to the whole team and motivates us to keep improving, both in our products and in how we support our users.
Thanks again for your trust and support. Wishing you and your dog many more safe and enjoyable adventures ahead!
Warm regards,
The Aorkuler Team
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