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Beoordeeld met 5 van de 5 sterren

The tracker has given us such piece of mind after loosing our elderly Jack Russel just before Christmas. Thankfully she was found the next day but I didn't want a repeat of what was a very worry... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Truly excellent product that doesn’t require mobile network, invaluable where we live. The customer service has been exemplary when we’ve had issues. Can’t recommend highly enough!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic product, works brilliantly with our 2 dogs walking off lead around the Forest of Dean. You can see (roughly) how far away they are (2 dogs on 1 tracker) and if they're coming back or not.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The device is good if you only use it to determine how far away the dog is ... The directionality does NOT work... But if you're getting closer you're going toward it regardless. But when the tracker... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Dierenwinkel

Geschreven door het bedrijf

Aorkuler is a company focused on outdoor pet safety technology, developing practical safety solutions for pets living in rural, farm, and remote environments. Our products are designed around real-life use cases, particularly in conditions where traditional connectivity or infrastructure may be limited. We are committed to honest and transparent communication. We clearly explain how our products perform across different terrains and environmental conditions, including situations where trees, mountains, or weather may affect performance. Rather than exaggerating capabilities, we focus on setting realistic expectations and continuously improving our products and solutions based on real user feedback. We genuinely value customer feedback and take every review seriously. Customer experience is a priority for us, and we strive to address issues with transparency, responsibility, and care.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

49 reviews

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4,7

Alle reviews

(49)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

You can buy this product with your eyes closed!

I am completely satisfied with this product, it works flawlessly without any prior setup, subscription, or mobile network.
Just pull it out of its sleek little case, attach it to your dog’s collar using the very secure mounting that comes supplied and you’re ready to go! It operates anywhere, even in the most remote areas.

The company is extremely professional and incredibly responsive to all requests.
The customer service alone deserves a genuine five‑star rating, if not more, since I couldn’t be more satisfied!

The device ships quickly, arrives promptly, and there are no hidden fees. If any issue arises, the support team is again fantastic. You can buy it, and you’ll be sure it will soon arrive at your door no matter what happens.

As for the tracker itself, it reacts well and performs efficiently on all terrains. I’m genuinely impressed by both the product quality and again the customer service.

In short, I highly recommend this little tracker to every dog owner who loves giving their canine companion the freedom to explore.

You can really buy this product with your eyes closed directly from their website, which is also well‑designed to answer all of your questions.
It’s really been one of my best purchases in a long time.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Aorkuler

Thank you so much for this amazing review! 😊
Reading your words truly made our day.

We’re really happy to hear how well the tracker is working for you, especially in remote areas — that’s exactly what we designed it for. Knowing it helps give dogs the freedom to explore while giving their humans peace of mind means everything to us.

Your kind words about our customer service mean a lot to the whole team as well. We genuinely believe good support should feel human, responsive, and reliable, so it’s wonderful to know that came through.

Thank you again for your trust, your recommendation, and for being part of the Aorkuler community. Wishing you and your dog many safe and adventurous walks ahead! 🐾💛

— The Aorkuler Team

Beoordeeld met 5 van de 5 sterren

I purchased the Aorkuler Tracker about…

I purchased the Aorkuler Tracker about 1 year ago for my dog to use during our daily walks and to keep track of her when she was outside. We live in a rural area with fields, woods, and hills around us and limited to no cellular signal. I had tried a cell-based tracker without any success due to the slowness of the tracker while looking for a signal. We live on a dead-end road, so she is always off leash when we are walking. This tracker is small and lightweight which is great for my dog's neck issues, and fits in its case quickly and easily. I keep the case attached to the top of her chest harness with the straps that come with the case. The system works very well. I can 'pop' the tracker out of the case for charging and quickly pop it back in place before we head outside. She has put it through the test, going through dense woods, running through bean and corn fields, rolling around in delightful dog 'perfumes', gotten it wet in rain showers, wrestled with the cat, and has never lost it off her harness or caused it any harm. I charge it every night, and it is always ready to go the next day and will last all day. I keep it on her when we drive into town mainly for my own peace of mind, knowing that if something happens, she could be located quickly. The set up is easy and the controller is very accurate in giving me the direction and distance she is from me in feet. My anxiety during our walks has gone from constantly searching and recalling her, when I cannot see her, to zero because I know the controller will point me in the right direction. I can recall her with confidence because I know in what direction to look and holler. Finally, the customer service with this company is outstanding. Casou was helpful and supportive in helping me through a problem with the tracker (I fried the battery this month by putting it on a different charger that was over the recommended voltage). They were extremely helpful in trying to help me fix the problem first by updating the system and then providing a discounted replacement when it was deemed a lost cause. The problem was user error and not due to faulty product. Overall, I have nothing but positive things to say about this tracker and this company. Highly recommend. I will not use anything else and have recommended to others who are struggling with how to keep their dog safe without paying for a monthly subscription or relying on our cellular system.

9 januari 2026
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Thank you so much for sharing your detailed experience with Aorkuler!

We’re truly grateful that you chose Aorkuler and that our tracker has become such an important part of your daily walks and adventures. It’s wonderful to hear how well it performs in rural environments with woods, fields, hills, and limited cellular signal — exactly the kind of situation Aorkuler was designed for.

We’re glad to know the lightweight design works well for your dog and that the tracker stays secure even through rain, mud, rough play, and outdoor exploration. Hearing that it has helped reduce your anxiety and given you confidence during off-leash walks truly means a lot to us.

Thank you as well for your kind words about our customer service. We always strive to support our customers and find the best possible solutions, and your understanding and feedback are greatly appreciated.

Your recommendation to other dog owners is the highest compliment we could receive. We’re honored to be your trusted tracking solution and will continue working hard to provide reliable, subscription-free products for pet parents everywhere.

Wishing you and your dog many more safe and happy adventures ahead!

Warm regards,
The Aorkuler Team

Beoordeeld met 5 van de 5 sterren

Entreprise de confiance

Le tracker ne nous a pas satisfaits à cause de l’environnement complexe où nous promenons notre Shiba réputé notamment de poursuivre du gibier sur plusieurs Km et s’en fiche du rappel…Avec une autre race, l’appareil aurait certainement pu nous satisfaire. Nous avons retourné l’appareil et félicitons le service client irréprochable. Satisfaction 100% et un grand merci.

23 december 2025
Review zonder uitnodiging
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Antwoord van Aorkuler

Merci beaucoup pour votre retour détaillé. Nous comprenons parfaitement que l’environnement complexe ainsi que les particularités de votre Shiba puissent affecter l’efficacité du tracker. Chaque chien est unique, et certaines situations peuvent nécessiter des solutions spécifiques.

Nous sommes ravis que notre service client ait pu vous satisfaire et nous vous remercions pour vos encouragements. Votre retour est très précieux et nous aide à continuer d’améliorer nos produits et services.

Cordialement,
L’équipe Aorkuler

Beoordeeld met 5 van de 5 sterren

I would recommend Arkouler…

Trackers that use mobile signal don’t work in my local forest where I walk my three dogs off lead every day. Arkouler doesn’t require a mobile signal so was an obvious choice for us. I’ve been using it for a few weeks and feel that I’ve road tested it for long enough to give an informed review. Sadly (or happily) I haven’t lost my dog since I bought it so I haven’t had to use it in such an emergency. But, providing I take a minute at the start of the walk to wave the controller around to ensure that the tag and controller are both linked to GPS, I know the location of my dog at all times. This is immensely reassuring. My lab loves water, so I’ve been relieved that (thus far) the tag’s immersion hasn’t stopped it working. I use it for roughly 3 hours a day and charge the controller and tag twice a week. Price-wise it works out only a tiny bit more expensive than a mobile phone app tracker once you’ve paid the monthly subscriptions. I’m very pleased with my Arkouler and would highly recommend.

1 januari 2026
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Thank you very much for your support and detailed feedback on Aorkuler!
We’re delighted to hear that Aorkuler performs well during your forest walks and provides you with real-time peace of mind. We’re also glad that the waterproof tag works perfectly with your Labrador, who loves water.
We truly appreciate your trust and recommendation of our product, as it is invaluable in helping us continuously improve our products and services. We wish you and your three companions many safe and enjoyable walks!

Best regards,
The Aorkuler Team

Beoordeeld met 5 van de 5 sterren

A Tracker That Actually Works in the Boonies!

I live out in rural Utah and cell service here is basically nonexistent. I tried Tractive first to track my escape artist, Lane, but most of the time it just didn’t work. When I contacted their support, they told me the issue was the lack of signal in my area — not their product. That didn’t help me at all, so I returned it.

Then I found Aorkuler online. Before buying, I messaged their customer support with a bunch of questions, and they were super friendly and helpful. After I ordered, the tracker showed up fast and I started using it right away.

Honestly, I was shocked that it actually works where I live. And anytime I’ve had a question or ran into a small issue, their support team replies really fast — sometimes in just a few minutes. That kind of customer service is rare these days, and you can tell they actually care.

Now when Lane takes off, I can find him quickly instead of freaking out. This thing has been a total game changer for me. Highly recommend if you live in a rural area or don’t have good cell service.

13 november 2025
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Thank you so much for sharing your experience, Carol! We truly appreciate your trust and kind words. 💛
We’re really glad Aorkuler is working well for you in rural Utah and helping you find Lane quickly and with less stress. It means a lot to us to know our product and support team have made a real difference for you. Wishing you and Lane many more safe and worry-free adventures! 🐾

Beoordeeld met 5 van de 5 sterren

No Signal? No Problem Finding My Dog

I live in a place with basically no mobile signal. My dog got lost once before and it took forever to find her, so ever since, I’ve been a nervous wreck anytime I can’t see her. That’s why I got this dog tracker.

A few times she’s run off, and I just follow the arrow slowly. The signal sometimes drops, but it comes back quickly, and the tracker always points me to her.

After using it for a while, I finally feel relaxed. No more heart-pounding panic like before. Now, whenever I take her out, having Aorkuler makes me feel totally at ease.

22 december 2025
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Thank you so much for sharing your experience — we’re really happy to hear that Aorkuler gives you peace of mind. 💛

Aorkuler uses a latest-generation GPS chip that connects directly to satellites, and sends location data via radio. This means it works in outdoor environments worldwide, even where there is no mobile network coverage.

Because radio transmission is affected by terrain, the tracking range can vary — from several hundred feet in dense areas to a few miles in open spaces. That’s why Aorkuler includes a reconnection feature: if the signal drops, the indicator turns red and points to the last known location, guiding you back into range. The controller keeps scanning, and once it reconnects, the indicator turns green again and shows your dog’s current position.

Thank you for trusting Aorkuler, and we wish you many calm and worry-free outings with your dog! 🐾

Beoordeeld met 5 van de 5 sterren

Peace of mind

Got this Aorkuler dog gps tracker as a gift for my grandpa. He lives kind of out in the woods where the signal isn’t great, so this gives him peace of mind when he takes his dog for walks. The tracker is really simple to use, which is perfect since he’s not great with gadgets. His dog is his best buddy, and now he doesn’t have to worry about it running off. Really happy with it!

10 december 2025
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Thank you so much for sharing this wonderful review! 💛

We’re truly happy to hear that the Aorkuler dog GPS tracker has given your grandpa peace of mind, especially in an area where signal coverage isn’t reliable. Knowing that it’s simple to use and helps him feel more confident when walking his best buddy means a lot to us.

Thank you for choosing Aorkuler and for trusting us to help keep such a special companion safe. If you or your grandpa ever need assistance, we’re always here to help!

Beoordeeld met 5 van de 5 sterren

I have several beagles that can get on…

I have several beagles that can get on a trail and disappear quick in thick woods. I have the Fi gps collar on one of the beagles but, when the woods are very dense it loses its signal. A few days ago it lost its signal, fortunately I had the Aorkuler on her as well. I was able to track her down with ease! I am so glad I had that Aorkuler tracker on her! It works great and doesn’t rely on cellular service. The best part is there is no subscription. This device could save your dogs life!

11 december 2025
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Hi Scott,

Thank you for sharing your experience! We’re glad the Aorkuler tracker helped you locate your dog safely. We truly value feedback like yours, as it helps us continue improving our products for pet owners in real-world conditions.

Best regards,
The Aorkuler Team

Beoordeeld met 1 van de 5 sterren

Questionable company

Shady company. Returned tracker immediately, got the runaround about a refund, never got one from the company. Thankfully Paypal credit pulled through for me. Tracker did not work well for my area and the speed of my dog. When I returned it, it went to someone's home address.
Regardless of their reply below. Paypal credit never heard a response from them and they did not work with me as they stated below. So I had to go through a heck of a lot of headache to get a refund, almost 6 months later.

8 december 2025
Review zonder uitnodiging
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Antwoord van Aorkuler

Update:

We’d like to clarify the refund situation. The delay was due to the dispute being initiated through the customer’s bank. PayPal informed us that the funds would remain on hold until the bank completed their process, which can sometimes take several months.

Throughout the process, we stayed in contact, provided all requested documentation, and followed up with PayPal to ensure the refund was processed on our side.

We completely understand the frustration caused and sincerely appreciate the customer’s patience. At Aorkuler, we take post-purchase support seriously and are always here to help.

-------

Hi Paula,

We’re truly sorry for the frustration you experienced.
After fully reviewing the case, we can confirm that the delay was caused by the dispute being initiated through your bank. Once a bank dispute is opened, both PayPal and the card-issuing bank must complete their procedures before any funds can be released — which often takes longer than expected.

Throughout the process we stayed in contact, provided all documentation, and followed up repeatedly with PayPal to ensure the refund was processed on our side.

We completely understand how confusing and stressful this can be, and we’re glad we were finally able to work through the details together. If you or your bank still need any additional information, we’re here anytime and happy to help.

Thank you again for your patience,
— The Aorkuler Team

Beoordeeld met 5 van de 5 sterren

Works great, wonderful customer service!

The Aorkuler Dog GPS Tracker 2 works well and as advertised. We appreciate being able to keep track of our dog without relying on cell phone service, as other dog tracking devices require. We have had success using it reliably on remote hiking trails, as well as in larger dog parks in the city. We did have trouble briefly with the tracker unit not charging, but when I reached out to customer service, they responded promptly (within 30 minutes of my email!) and gave a cleaning suggestion that quickly and simply resolved our issue! We appreciate the dog GPS tracker, and the customer service can't be beat! We recommend this product!

4 december 2025
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Hi Danielle,

Thank you for taking the time to share your experience! We’re delighted to hear that the Aorkuler Dog GPS Tracker 2 has been reliable for tracking your dog both on remote hiking trails and in city dog parks.

We’re glad our customer service team could promptly assist you with the charging issue and provide a solution that worked quickly. Your feedback means a lot to us and helps us continue improving both our products and support.

We truly appreciate your recommendation!

Best regards,
The Aorkuler Team

Beoordeeld met 5 van de 5 sterren

Great product and excellent service!

The product works very well, we use it on a daily basis for each walk, already for almost 2 years now, for shorter and very long walks. Also, Aorkuler has an exceptionally good after sales service in case of questions, orders, delivery, ....

30 november 2025
Review zonder uitnodiging
Logo Aorkuler

Antwoord van Aorkuler

Hi Kurt,

Thank you for taking the time to share your experience! We’re thrilled to hear that the Aorkuler tracker has been a reliable companion for your daily walks over the past two years, whether short or long.

We also appreciate your kind words about our after-sales service. Providing prompt and helpful support is very important to us, and your feedback reinforces our commitment to serving our customers well.

Best regards,
The Aorkuler Team

Beoordeeld met 5 van de 5 sterren

Works as it should

I have tried the apple chips and found them useless. I have open fields and timber on my property and Aorkuler works really well in knowing exactly where she is in real time. I even tried the subscription type and it didn’t work as it should sent it back.
Second time out she came back all wet been swimming and no problem.
For my situation I recommend the Aorkuler.

2 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic

Easy ordering and fast delivery, updates and communication while in transit. Item arrived nicely packaged , clear instructions and VERY easy setup ( in fact binding and measurement units already pre configured so took 5 minutes to get going)

First test -worked perfectly and accurately . Fitting on collar simple and secure.

Overall, well designed and made, customer support for extended registrations quick and communication quick and informative.
Highly recommended

11 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A truly successful GPS dog tracking unit

For the past close to three decades I have had Labrador dogs. We are fortunate enough to live on our own estate with a fair amount of land to walk. The dogs are almost always walked off the lead. Inevitably one goes walkabout. These days it is our relatively young black working dog. I have tried three so called GPS systems, but each one requires a tie into the cellular service. Around us signal is usually poor, even more so in the woods. I stumbled on Aorkuler’s GPS unit on the internet as I was, again, desperately looking for a true GPS system that works. It has proven to be exactly what I am looking for. I have successfully traced my dog, sometimes over relatively long distances many times now. Success in tracking her down has been 100%. So, thank you to Aorkuler.

15 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought these Trackers for my 3…

I bought these Trackers for my 3 Husketiers who are ascape artists
At first I bought 2 later on I bought 3 more upgraded ones , which are more better as in battery life and distances.
Sir Casou sent me an update for the newer trackers and now I can walk my dogs with only one receiver.
I thank customer service from AORKULER especially Sir Casou for his optimal great help!
So happy customer !
So I have now in total 5 trackers and 3 Husketiers probably I need to add more Huskies 😄 Thank you very much

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Product/Great Service

We waited with writing this review since we wanted to know first how the product would work out. We've had the aorkuler for about 9 months now and couldn't be happier. We had a tracking device tied to our phone previously but since we live in a rural area and mostly go hiking in the mountains, it was completely useless. The aorkuler has been a game changer and helped us locate our missing pup numerous times. When off leash, it is super reassuring to know how far our dog is away, and if he is going further or coming back. Moreover, we trained our dog to become aware of the beeps when he is going too far afield so he knows now to turn back. Casou has been immensely helpful in setting up the device and promptly responds to any issues. We won't have any other tracker, ever.

19 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Game changer: Part Deux

We've relied on the Aorkuler tracker to keep an "eye" on our 15-month old crazy puppy as we walk through the woods. It's been a god-send-we're too old to run after him!

When the controller failed to "wake up" I contacted the Service team who quickly responded and attempted to walk me through a few trouble-shooting steps.

When that failed and because it was under warranty, they sent a replacement controller.

After completing the "remove" and "binding" steps, the tracker and controller connected.

We can again walk in the dense woods while still knowing where Bud has run off to.

10 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought this tracker for my cat

I bought this tracker for my cat, a 2-year-old Main Coon.
Commercial GPS solutions are often huge for a cat. Here, the transmitter is more discreet. I attach it to the harness.

The customer service is brilliant ! Thanks to William for convincing me, and for all the answers he gave me. Responsiveness and transparency !

In concrete terms : for the moment, I only take my cat out in the garden. Sometimes tied up, sometimes not. He's still young.

Cats have trouble staying put. He'll absolutely explore the area, and one of the first times (before I bought this tracker), I lost sight of him... and he'd actually wandered into the neighbours' yard. I panicked before I saw it.

Anyway, since then I've been much calmer. I have to admit that the accuracy of the direction your animal is facing is amazing ! As for the distance, I'm not sure, but I think it's pretty accurate.

Minuses : the beeping sound is too low. If the environment is noisy, it's very difficult to hear.
Secondly, the fact that the direction (and distance) display goes into standby mode after 15/20 metres. A message replaces them to indicate 'nearbye'. William told me that this was to save the tracker's energy.

So... for a dog, I can understand. At this distance, you're bound to see it, or if you call it, it will come. For a cat... we'll talk about it again ! If a cat doesn't want to show itself, you can walk past it 10 times (in a thicket or a bush) without seeing it. So this limitation is a shame.

But I'm aware that this tracker will rarely be used for cats (please think about car, Aorkuler team ! It would be great for your business too).

In the meantime, I'm very pleased with this device : no subscription, fairly small, battery that lasts much longer than a traditional GPS, long range...

If I ever have to take it out into the countryside, which I'd like to do, I'll have a clear conscience.

21 mei 2025
Review zonder uitnodiging

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