Arden Estates Reviews 

We had viewed and had offer accepted on our 'dream home' but were very realistic that with chain things may not go easily. However Arden were just downright rude. They sold the property to another buyer and neglected to inform us at all. When we called to check progress, we were told this is normal proceedings with their company and we didnt need to be informed. Needless to say will not be looking to buy any property listed with them ever.

Having written this review, am pleasantly surprised - the manager involved personally phoned us to look into the situation. Whilst this doesn't make things perfect, my review has to be edited as it is good that reviews are seen and taken seriously and acted on for the future. Hopefully noone will be in the same situation in the future, and after my conversation today I genuinely belive that this should not happen again.

Arden Estate Agent Rubery!!
Recently sold my house with Romily at Arden Rubery who was amazing very friendly, knowledgeable and experienced !
The whole team made my experience great from start to finish, they were professional, polite and caring.
Always available when required and kept me up-to-date through the whole process would definitely reccomend them.

Arden Rubery are the gold standard of estate agents, from start to finish they have been excellent, special mentions must go to Romily who is so friendly and approachable who started whole the process for us and to Amy in the progress team who always went that extra mile to ensure our sale went through, many thanks, a real pleasure to deal with yourselves.

Recently purchased a property via Arden Estates agents, the staff were very flexible, friendly and when required very efficient. A professional modern Estate Agent, definitely recommended if you are selling or buying.

Very helpful and polite staff at the Rubery office where I purchased my house.
Nothing was too much trouble for them

All queries answered and resolved swiftly which made the process so much easier

we had our house on the market with Arden for almost a year. finally another agent managed to find buyers after a single visit. it was very disappointing to see that after a long time the team at Arden struggled to say hello when I went to collect our keys and did not say goodbye when I left the office. extremely impolite a disrespectful. we were exetremely disappiointed with them for this behaviour: they have been nice up to until another estate agent sold our house. very unprofessional to treat a client this way.

Excellent customer service from Olivia at Arden Estates in Worcester. Olivia was absolutely lovely, very professional and pleasant. Her engagement with me as a potential buyer was pitched just right. Very good interpersonal skills and information provided about the property.

We are really grateful to all the team at Arden Estates Agents for making the experience of buying our first house so smooth and stress free, even with a baby on board. Leanne has been amazing and incredibly helpful throughout the process. Communication was excellent with regular and quick updates. They have gone above and beyond to ensure we can move in before our deadline. Certainly the most professional agency we've worked with so far.

They have supported us through a very complex sale which has allowed to purchase a new home. Thanks to Jayne and special thanks to Matt for his patience and support through the process.

I’ve had a great experience selling my house with Arden Worcester. They were so thorough, always kept me informed, and were just a lovely bunch! Every person I spoke to was helpful and made the whole process so much easier. Highly recommend!

Outstanding customer service. Would highly recommend.

My partner and I bought our first house through Arden Estate Agent and we couldn’t be happier with the service we received. Mille and Leanne are so friendly, supportive and knowledgeable, which made buying our first home manageable and stress-free. We can’t wait to move into our beautiful new (old!) home in a couple of weeks. Thank you Arden!

Nothing short of perfection throughout the entire selling and buying process.
From the initial conversation with Tim, who is truly a master in his field - a true professional. He addressed all questions I threw his way and overall just made me feel very calm, relaxed and well informed in what can easily be a stressful period. No hard sell, just honest advice backed up with relevant facts and figures.

Most of my viewings were done by Nina who was just a joy to deal with who not only put me at ease but also the people viewing my house.

I'm also extremely grateful for the ongoing help from Halinka afterwards. My solicitors were useless (HCB), but Halinka kept me well informed throughout and made the process that bit smoother. I had a potentially awkward case where my purchase had a risk of probate and the advice from Halinka regarding this was invaluable.

I have no plans on moving now that I'm in my forever home, but if I did, I'd use Ardens in a heartbeat!

So we’re in the middle of a sale/purchase but I wanted to describe the amazing service received by Millie and the team at Arden. It’s been truly world class.

I recently spoke to the team at Worcester about our desire to move from south Birmingham and from the very beginning, Millie and the team took an interest in me and even remembered me when I called up a couple of times for some updates.

The opportunity came up while we were in Greece and even though we were abroad, we reached out to Millie, who took our interest seriously. Talking to the vendors and arranging for a virtual tour of the house. That was amazing.

Once we got back from our holiday, we were shown the house in person and placed an offer.

What stood out for me was the fact that Arden as a whole worked tirelessly to get us our house but also to treat us as a priority and arranged for our house to be sold in record time. All whilst negotiating with the vendors in Worcester. Millie kept me up to date, called and arranged for each step and her team were there with me each and every step.

I would highly recommend Millie and her team for exceptional customer service and friendly service which is hard to come by.

Thank you from us.

Great service from the team from start to finish. They are very responsive to emails and phone calls and proactive at keeping us updated during the various stage's. We had plenty of viewings and a realistic valuation which enabled us to sell in 5 weeks. They have a good team of recommended experts for mortgage broking, property surveys and conveyancing , all of whom we enlisted for a smooth sale. I would recommend them to others and use again.

I would highly recommend you using Arden Bromsgrove. The service has been outstanding from start to finish. All of the team are really friendly and suportive and always avaliable.
The pictures taken were of high quality and helped with the sale of the house.

Really friendly agents, who answer all enquiries with a smiley and in an efficient time frame. Thank you for helping us get our first house

Arden Estate Agents in Worcester have been brilliant while selling our father in laws property, from our first meeting with Dominique she always gave good advice and extremely helpful.
As we progressed through the sale we dealt with a few others on the team, Olivia and finally Leanne. All very helpful. Highly recommend the team at Arden’s

Arden and Leanne have been absolutely great, would 100% recommend to anyone.

A stressful time made much easier by their efforts.

Best estate agent to go with really friendly and helpful threw out from start to finish,well done to james dean

Thanks again george michael

Very reassuring and helpful throughout whole process. Thanks to everyone at Arden’s who made our first time buying experience smooth and seamless