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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

The art arrived with a ton of PEACH coloration. Online it's described and it looked like "golden hues". They state "Full refunds for any reason, they want happy customers." I've asked for a refund.... Toon meer

Beoordeeld met 5 van de 5 sterren

Very satisfied with the art we purchased for our living room. We were looking for something colorful, beachy, feminine and impressionistic with textured acrylic. Easy to purchase, many size options an... Toon meer

Beoordeeld met 5 van de 5 sterren

We started by buying a small, minimalist piece of art. Because this is unknown to us, we have no experience buying art paintings online. But it turns out that these pieces are handmade and they're ric... Toon meer

Beoordeeld met 5 van de 5 sterren

This has been an overall great experience. The artist reached out with photos when the painting was completed and received updates throughout the shipping process. The painting was packaged perfectly.... Toon meer

Bedrijf heeft geantwoord

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4,0

Goed

TrustScore 4 uit 5

52 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 1 van de 5 sterren

Classy Sham

They promote an incredible number of discounts that arouse suspicion. If you indicate an interest in a painting, you are deluged with a litany of discounts, followed by "additional" and "extra" offers of even more discounts -- none of which are available when you inquire. There are no disclaimers nor qualifications nor explanations published on the website. I have received more than three dozen offers of double-digit discounts, providing that I act now. It's an expert presentation with impressive visuals and almost convincing copy. But upon careful inspection, I believe there are clues to its fraud. Most of these same paintings are available through multiple websites, which seem to be related. The prices and discounts are essentially similar. Even though artexplore.net is aware of the selection I've been considering for purchase (because they're in my website shopping bag), they continue to send me daily multiple offers of "additional" and "extra" discounts. But when I inquire about these daily solicitations, they say that I'm not eligible. So why continue to make these incessant offers with headlines that urge me to buy right now, today, "you can do it"? That's misleading and certainly doesn't instil my trust in whatever they say. It's demeaning to the customer, and plainly no way to do business. End of story.

9 oktober 2024
Review zonder uitnodiging
Logo artexplore.net

Antwoord van artexplore.net

First of all, the discounts we offer are valid, which is not fraud, and the additional discounts received for different customers are different. If the buyer thinks that the 20% discount needs to be stacked with an additional 10% discount, and then uses the additional 15% discount received, then an order is a total discount of 45%? We do not think that any seller will sell their products at such a low price, so that the products received are also inferior products, because the value of the product is definitely proportional to the quality. Secondly, the seller has replied to the buyer how the discount of the product is used, and we believe that there is no fraud. Third, if buyers want to get a lower discount, they can communicate with the seller to get the most appropriate price, instead of making people feel that the evaluation is unrealistic and unreasonable through defamatory evaluation. We will file a complaint with the evaluation platform. Thank you for your feedback and have a great day.

Beoordeeld met 5 van de 5 sterren

I ordered one 36" x 48" piece without a…

I ordered one 36" x 48" piece without a frame, and then a couple of days later decided to order an accompanying piece and changed my mind with the color of the frames twice, over the course of several days. The company was responsive (take into consideration that there is a 12 hour time difference between China and the US), and they were responsive and were able to keep track of the changes that I made (which were several). I also asked them at the last minute to have the Artist (June) sign the front of the canvases. Although apprehensive in the beginning on ordering these two pieces from them, they arrived perfect and absolutely lovely. I paid $1700 for original art that would have cost me four times that. I highly recommend and would not hesitate to purchase from them again.

2 september 2024
Review zonder uitnodiging
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

I ordered one 36” x 48” piece

I ordered one 36” x 48” piece, purchased it and then a few days later, decided to purchase a second piece and change the frames on both, and have the artist sign on the front. Changes were responded to quickly and efficiently. Both pieces arrived in pristine condition and absolutely lovely. Super pleased and would absolutely purchase from them again!

5 september 2024
Review zonder uitnodiging
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

Masterpiece

The art work is absolutely beautiful! They sent pictures and video prior to shipping to ensure I was pleased with the piece. The art work was wrapped carefully for shipping. It is a great addition to our guest room.

29 augustus 2024
Review zonder uitnodiging
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

painting is a perfect fit

This painting from ArtExplore is exactly what I wanted! It's beautiful and it was delivered quickly and safely. The whole experience was easy and enjoyable!

22 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

I love the colors in this painting

I love the colors in this painting, and the quality is really good. I was also impressed with the packaging and the ArtExplore team was very responsive.

15 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

The painting from ArtExplore looks…

The painting from ArtExplore looks amazing in my room! The colors are perfect and it fits in really well. The artist is clearly very talented!

15 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

The artwork is really beautiful and…

The artwork is really beautiful and adds a lot to my bedroom. the team at ArtExplore was great to work with and the artist is really talented.

14 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

I'm delighted with the wall decor…

I'm delighted with the wall decor painting I purchased from Artexplore. It looks beautiful in my hallway, the design is captivating and it was clearly very well-made. The customer service was great and I'm very happy with my purchase.

18 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

I am so impressed with the painting I …

I am so impressed with the painting I received from Artexplore. The style is unique and the craftsmanship is exceptional, it really enhances the ambiance of my bedroom.

16 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

I'm in love with my new painting form…

I'm in love with my new painting from Artexplore! The style is unique and the quality is beautiful, it looks perfect in my room.

12 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 5 van de 5 sterren

This has been an overall great…

This has been an overall great experience. The artist reached out with photos when the painting was completed and received updates throughout the shipping process. The painting was packaged perfectly. The painting was outstanding, with a fresh paint scent still present. Zero complaints! I will order again. I could never go back to commercial paintings after this experience.

16 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

Beoordeeld met 4 van de 5 sterren

I bought a beautiful floral painting…

I bought a beautiful floral painting from Artexplore. It was really well packaged and arrived in perfect condition. Their customer service is great too, happy with my purchase.

5 augustus 2024
Logo artexplore.net

Antwoord van artexplore.net

Thank you for your feedback.

We are glad that you are satisfied with our services.

Please do not hesitate to contact us if you have questions.

Kind Regards,

Alvy

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