Artico Interiors Reviews 1.181

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Delivery was quick and spot on. The quality of the sideboard is great and we absolutely love the item. It was slightly lighter and a little more rustic in appearance than we expected from the photos,... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service from Artico, and the product is absolutely brilliant and high quality - we love it. They were very open and honest about the lead times on the product, and kept us updated throughout... Toon meer

Beoordeeld met 5 van de 5 sterren

After a very long wait, the Mango wood Drink cabinet arrived. It was worth the wait. Its absolutely gorgeous. I contacted Artico a couple of times re the delivery status and they were very polite a... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordered the natural drinks cabinet, lovely quality piece of furniture. The colour was however much paler than shown online, we were expecting a mid brown but it’s more like a light ash colour. It arri... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. Beddenwinkel
  3. Slaapkamermeubilair winkel
  4. Decoratie- en interieurwinkel
  5. Binnenhuisarchitect
  6. Woonkamermeubilairwinkel

Geschreven door het bedrijf

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Quality product

Was able to find delivery updates on the web site easily. The unit arrived within the delivery time advised. A high quality unit, just what was required for the newly designed room. The videos on how to adjust doors are very useful and easy to follow.

22 oktober 2025
Beoordeeld met 2 van de 5 sterren

Cabinet had slight damage to it when…

Cabinet had slight damage to it when arrived . Disappointed with compensation offer , also could not send replacement due to being out of stock .
Would not buy from them again and its there loss as we were considering buying another cabinet and coffee table so we went else where.

22 oktober 2025
Logo Artico Interiors

Antwoord van Artico Interiors

Hi Leighton,

We’re really sorry to hear that your cabinet arrived with slight damage and that our compensation offer didn’t meet your expectations. We completely understand your disappointment — that’s not the experience we want for our customers.

Unfortunately, as the item was temporarily out of stock, we couldn’t send an immediate replacement, but we always aim to offer fair resolutions in these rare cases. That said, we’d really like the chance to make this right. Please reach out to us at info@articointeriors.com, and we’ll do our best to resolve this for you personally.

Kind regards,
The Artico Interiors Team

Beoordeeld met 3 van de 5 sterren

I had a few issues

I had a few issues, firstly I ordered at the end of may understanding I’d have to wait around 6 weeks for the chairs, in the end I waited 5 months, when they finally arrived I could tell the chair had been stored a long time as the leather was dehydrated and mottled and indentations on the seat pads , the metal side supports were different heights on some of the chairs and a scratch to another. I also expected the colour to be more of a tan rather than a brown, however I did get instant replies from artico and they did offer me a refund on return , but I decided to keep them as I had waited such a long time I have tried to restore the leather and rearrange the chairs so they sit next to the chairs that match I did receive a bit of compensation as well but I doubt I will buy anything from them again

14 oktober 2025
Beoordeeld met 2 van de 5 sterren

nice chairs

nice chairs, but delivery took way too long. Also the chairs look more of a tan colour on the website but are actually dark brown in person.

14 oktober 2025
Logo Artico Interiors

Antwoord van Artico Interiors

Hi Noelle,

Thank you for taking the time to share your feedback. We’re glad to hear you like the chairs, though we’re really sorry the delivery took longer than expected and that the colour wasn’t exactly as you’d hoped.

We do our best to represent all products accurately on our website, but natural lighting and screen settings can sometimes make shades appear slightly different. That said, we always want our customers to be completely happy — please feel free to reach out to us at info@articointeriors.com so we can look into this further for you.

Kind regards,
The Artico Interiors Team

Beoordeeld met 5 van de 5 sterren

Order change

They let me change my order to a different item which I was grateful for as the cabinet fits very well in the space we have.

14 oktober 2025
Beoordeeld met 2 van de 5 sterren

Delivery delayed

Order was delivered approx 8 weeks late, given different delivery dates, communication not great and the leather chairs are not the same colour as shown on the website

14 oktober 2025
Logo Artico Interiors

Antwoord van Artico Interiors

Hi Ms Crossley,

We’re very sorry to hear about the delay and the mixed communication you experienced — that’s certainly not the level of service we strive to deliver. We completely understand how frustrating it must have been waiting for your order longer than expected.

Regarding the colour variation, leather can sometimes appear slightly different in tone under various lighting conditions or screen settings, but we’re always reviewing our photography to make sure products are represented as accurately as possible.

Please don’t hesitate to get in touch with us at info@articointeriors.com so we can look into your order in detail and find a way to make this right for you.

Kind regards,
The Artico Interiors Team

Beoordeeld met 5 van de 5 sterren

The rustic sideboard

The rustic sideboard was just what I had been looking for. It is great quality and looks very high end. It arrived well wrapped and on time. No issues at all.

14 oktober 2025
Beoordeeld met 3 van de 5 sterren

Chairs good but delayed and communication poor

Chairs look good and seem well made. The plastic clips on the base are brittle and 3 arrived broken and they don’t protect the floor.

Quality excellent for the price of the chairs but the order process was slow having paid in July for chairs that said would be delivered in August and eventually arrived in October. These things happen and would have been fine if Artico had communicated better; I had to keep asking and was then updated, rather than Artico taking responsibility and initiating contact to explain delays as soon as then knew.

In the meantime I bought some similar chairs from another company or I would have had nothing to sit on for 2 months!

11 oktober 2025
Beoordeeld met 1 van de 5 sterren

We ordered a seat but when it came it…

We ordered a seat but when it came it was damaged on one side. One side came in further than the other side. Are items not quality checked before being sent? This is not the first time. We ordered a table and the extending bit was damaged too. We did get a replacement. One of the dining rooms chairs was not right too but we got a £20! reduction.

8 oktober 2025
Logo Artico Interiors

Antwoord van Artico Interiors

Hi Mary,

We’re very sorry to hear about the issues you’ve experienced — especially given that this isn’t your first order with us. That’s certainly not the level of quality or service we aim to deliver, and we completely understand your frustration.

All our items are checked before dispatch, but it’s clear that something went wrong here, and we sincerely apologise for the inconvenience caused. We’d like to review this in detail and ensure this doesn’t happen again. Please reach out to us at info@articointeriors.com so we can investigate and find the best way to make this right for you.

Kind regards,
The Artico Interiors Team

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