Artificial Turf Supply Reviews 461

Quality and service

Customer service and the quality of the py

Great service, great support

Megan was very helpful and got my materials on time

They recommended Yony Gonzalez for installation of 80-TS
Yony and his team exceeded our expectation and did very high quality job
Very happy with workmanship and quality

Wow, I got a decent cost per sq. ft. on 35 oz putting turf if I pick up it from Tracy. I have an up charge labeled "shipping" to wrap the turf. I have two rolls at 15' x 12' so paying to wrap both. For ease of fit in my truck I asked to roll loosely on 12' versus 15'. I was told that's an additional charge per roll, in addition to what I am already paying, to wrap the rolls. So now I'm paying to wrap them paying again to wrap? WT#? I'm driving 263 miles round trip to pick up the turf. Adding in the fees with this turf company I found 50oz turf, through another supplier/company, at only $42.00 total more for the same sq.ft. and no added fees. Do some research as this turf company has too many extra fees that add up.

I made contact via email. Received fast response that was informative but not pushy. They gave me a recommendation of an installer in my area. (Very rural north Georgia mountains). The installer came immediately from over an hour drive away to look at my project make recommendations and give me a materials and installation price. Only glitch was getting samples because I have multiple homes and samples went to the wrong address. The installer did the work faster and earlier than expected and we love the results. Thank you we took a red mud and weeds back yard and turned into a great place to spend time.

The installation crew did a great job. My yard looks awesome! Very pleased. Now I’m thinking I should have don’t front and back.

This artificial turf is very high quality. The shipment came when promised. The sales staff is professional. My questions were answered quickly. I would recommend this company to anyone with active big dogs.

* Great communication and responsiveness by agent. * Good selection of product samples to choose from
* Excellent installer recommendation

Overall, it was a great experience dealing with this company. After installing the turf looks very good high-quality material. Enclosing, I would like to say this was a good experience with your company and your product. Thanks.

Excellent product, and timely communication at every stage.

Raul was great to work with when ordering, but We were sent one piece that was significantly short.
My first review was not good, but after a few phone calls and emails, Jessie resolved this issue beautifully, and they are sending our replacement piece. Jessie was patient, caring and understanding to our issues.
We are very happy with how this was resolved, and we love the quality of this turf.
We purchased 80t. It is thick and soft, and beautiful around our pool area. We would highly recommend this company.

Great professional company to work with
Made the process very simple

Great service with these guys, I will be back

Sent the wrong seam tape
And never sent the correct one

Prompt courteous responses during purchase process. Great customer service

Kyle was great to work with who is efficient and was very good about giving me hints on how to go about installing my own. The company was great. Everything was done professionally and the turf arrived quicker than I thought it would.

Turf is super high quality. Love it.