Stone Tile Depot Reviews 823

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Toon meer

Beoordeeld met 5 van de 5 sterren

This was my first experience with Stone Tile Depot and I will definitely be returning! I was able to order a full size tile to sample which arrived quickly. Matt followed up to make sure I'd rece... Toon meer

Beoordeeld met 5 van de 5 sterren

Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stone Tile Depot has a great selection of terracotta tile where this material is not prevalent in the Washington, DC area. They are knowledgeable and were helpful in multiple tile projects in my home.... Toon meer

Bedrijfsgegevens

  1. Tegelwinkel
  2. Natuursteenleverancier

Informatie afkomstig van verschillende externe bronnen

High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!

Stone Tile Depot - Direct From Factory

Geschreven door het bedrijf

Low Price Guarantee
If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708

Contactgegevens


4,5

Uitstekend

TrustScore 4.5 uit 5

823 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 91% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

This was my first experience with Stone…

This was my first experience with Stone Tile Depot and I will definitely be returning!
I was able to order a full size tile to sample which arrived quickly. Matt followed up to make sure I'd received the sample and see if I needed any help.
Great prices with great service!

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vast terracotta source

Stone Tile Depot has a great selection of terracotta tile where this material is not prevalent in the Washington, DC area. They are knowledgeable and were helpful in multiple tile projects in my home.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had great experience working with Matt…

Had great experience working with Matt @ Stone Tile Depot. Thanks Matt!
It's our first time ordering from them.
Product came in very well packaged and with NO defects or damage. Thank you!
We use them for our laser engraving business for memorials. It turned out wonderfully!
The only complaint we have is the shipping!

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

The tiles from Stone Tile Depot arrived promptly and in great condition. It was convenient to have the tiles delivered to home.

18 mei 2026
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Joy,

Thank you for your business... Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Matt was amazing on getting our…

Matt was amazing on getting our shipment to us. Great experience. Will definitely use them again. Probably pretty soon

15 juni 2026
Review zonder uitnodiging
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Jaime,

It has been our pleasure to serve you and we hope to see you again soon.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Customer service goes above and…

Customer service goes above and beyond!!! An awesome team!!!

13 mei 2026
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Antwoord van Stone Tile Depot

Hello Lisa,

Thank you for your sample order, looking forward to hearing from you soon...

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Good company to work with

They have great customer service and very easy to deal with.

5 juni 2026
Review zonder uitnodiging
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Antwoord van Stone Tile Depot

Dear Customer,

We appreciate your business. Thank you for your support.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Quick Delivery

13 april 2026
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Antwoord van Stone Tile Depot

Hello Betty,

Thank you for your business and hope to work with you soon.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 1 van de 5 sterren

I never received my order and have…

I never received my order and have contacted several times about it.

29 april 2026
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Antwoord van Stone Tile Depot

Hello Michael,

I am very sorry to hear that you did not receive your samples. I tracked your order and did not get any solid information back. However, We ll ship you a replacement and refund the charges for your order.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Kathy and the team did an amazing job…

Kathy and the team did an amazing job helping to rush an order for me. We were five tiles short for a shower, they got it to me with in days. Highly recommend.

21 mei 2026
Review zonder uitnodiging
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Christopher,

Thank you for your business. Looking forward to working with you soon.

Best regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Matt was a great help in getting my…

Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which made a huge difference in the whole process.
The Fairfax showroom is stunning as well!
Positive experience all around.

19 mei 2026
Review zonder uitnodiging
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Elaine,

Thank you for your business, looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Great customer service and communication

Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the sample I ordered ahead of time. Shipping was quick and everyone at the pick up location was very helpful. Great customer service!

13 mei 2026
Review zonder uitnodiging
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Jennifer,

We truly appreciate your business. It is our pleasure to work with you.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

easy to use site

easy to use site, very nice and responsive customer support

20 april 2026
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Antwoord van Stone Tile Depot

Hello Donald,

Thank you for your purchase. We hope to see you again soon.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Thanks Matt!

Samples came quickly and Matt reached out to help walk us through the options. He took great care of us and helped us pick a beautiful tile!

9 april 2026
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Happy Customer,

It has been our pleasure to serve you. Thank you for your purchase.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Quick and easy responses and ordering

Quick and easy responses and ordering. very professional to work with. Great tile!

8 mei 2026
Review zonder uitnodiging
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Lisa,

Thank you for doing business with us. We look forward to working with you again.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Excellent customer service and beautiful products

My client wanted a specific tile for her bathroom and we needed it quickly. Kathy was instrumental in helping me get the order placed for the correct product, and processing it, and working with John to expedite it to get shipped out extra quickly. I am so grateful. I would highly recommend this company. Incredible customer service. Thank you. Sue (Interior Designer)

11 mei 2026
Review zonder uitnodiging
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Sue,

Thank you for your support, We truly appreciate your business and looking forward to serving you again.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Great quality, great result

Found these "marble" porcelain tiles online. We were replacing a small amount of old wood baseboard after a remodel. Great choice!

13 april 2026
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Ellen,
Thanks for choosing us, We appreciate the opportunity to serve you.

Best Regards,
JJ
Stone Tile Depot

Beoordeeld met 5 van de 5 sterren

Matt was very responsive and helpful…

Matt was very responsive and helpful throughout the tile selection process. He ensured the samples arrived timely and pulled together a quote quickly. Super helpful!

12 mei 2026
Review zonder uitnodiging
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Nate,

It has been our pleasure to serve you, and we hope we see you again soon.

Best Regards,
JJ
Syone Tile Depot

Beoordeeld met 1 van de 5 sterren
Logo Stone Tile Depot

Antwoord van Stone Tile Depot

Hello Sanjeev,

I am sorry to hear that you weren`t pleased with the delivery of your otder and we will contact the freight company to investigate why there has been a mishap on your delvery. However,, we will offer you $150.00 refund to compansate for your disappointment. This refund will appear on your Credit Card in few days. Please accept our apology.

Best Regards,
JJ
Stone Tile depot

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