Artisan Hardware Reviews 438

Love the customer service and quality of the products! Before you buy anything... call them. Both people I talked to were extremely knowledgeable and very helpful. So thrilled to have found this company and will be buying more hardware for our other rooms.

My door just came yesterday. It was well worth the wait. It's so beautiful!

The barn door hardware I ordered arrived promptly and was exactly as pictured. It is sturdy, looks great and functions perfectly. Actually, one wheel did seem to click as it turned, but Artisan Hardware sent us a replacement -- no questions asked. Great company, great products, great customer service.

Staff is easy to work with and doors are beautiful!

Purchased a custom barn door and not only is it extremely well made, it is downright gorgeous! Compliments galore. It was shipped complete and packaged so well. Not a smudge. Worth every penny

Excellent personal help over the phone, very good quality hardware. The online installation instructions could use a little improvement, for example providing more dimensions (top of wheel to top of door, etc.).

It took three times to ship the correct parts.
I had to go to the FedEx store twice to return the incorrect parts.
No parts were deburred on the corners making them all, and I mean all corners were razor sharp.
I was very careful but still cut myself during installation.
Looks good at the end.
I'll give you a 2.5 star rating only.

Solid construction! So impressive. Have received so many compliments.
Excellent customer service!

Best company. Free shipping
Always satisfied w/our purchases.

Great customer service! I ordered incorrectly and they helped me resolve the issue Quickly and easily. Also love the product!

customer service was excellent ….well built!

I ordered two Z barn doors and they just arrived. They shipped really securely in sturdy wood crate. Love that I could custom order each door for the specific size I needed. Doors are built well and I’m excited to get them hung. These are replacement doors for a set of barn doors that I had made locally but were warped. Wish I would have ordered these Artisan Hardware doors from the beginning.

Beautiful product and fantastic customer service. Very helpful with the questions I needed answered before and after purchase. Responded quickly and loved that you could contact them through text messaging. Would definitely purchase from them again.

Excellent products and support.
One tip regarding rolling doors, pay attention to the bottom of door and how the door is held in place near the wall (to keep it from swinging away from the wall). This part is very tricky if you want the door to slide completely away from the door opening.

The best customer service, and the hardware is perfect. Am a designer, and will definitely continue to use this company.

Great Vendor.
Person that took my order was very capable, order came to us quick and was exactly as ordered. The Quality of this hardware is excellent not some crap made in china. Will use them again!

These people deal with others honorably and respectfully and deliver a wonderful product.